Direct Beautique Reviews

Name: Direct Beautique
Rating: 4.65

4.7 Rating 2,457 Reviews

92 %

of reviewers recommend Direct Beautique

4.7

Based on 2,457 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0845 544 1512

Email:

enquiries@directbeautique.co.uk

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Direct Beautique 5 star review on 26th July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fraud I believe has been committed and yet the company doesn’t seem to want to correct this or validate its integrity. Beware. This company gives poor product in my view and poor service.”

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Posted 4 years ago

“I made an order 2 weeks ago was told l would receive the hair product and haven't reviewed anything.”

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Posted 4 years ago

“I received an order Saturday where the bottle is faulty and the aftershave cannot be used. Worryingly the aftershave is not legitimate in my view. I have contacted the website on 3 occasions and emailed them x5 times and called where the number does not take calls... This feels fraudulent and I am seeking advice as they do not want to respond.”

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Posted 4 years ago

“I have not get my order yet and i ordered from you 2 weaks ago. I have send email 2 times but no answere. So this will be the first and the last time i buy something from this company.”

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Posted 4 years ago

“Jag har fortfarande inte fått paketet! Kan ni vänligen undersöka!!!”

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Posted 4 years ago

“Ordered four small pagan perfume bottles for my mother,only to find that one was less than half empty. Very disappointing.”

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Posted 4 years ago

“Placed an order..money taken and then out of the blue notified of a refund. Presumably goods not available but no notice given. Very poor. Will not use again”

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Posted 4 years ago

“I purchased items told they was sent out then had a message to say they had cancelled the order. I would not buy from direct beautique again terrible service”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“I was sent the wrong product, no returns slip in package and have been ignored by customer services ever since.”

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Posted 4 years ago

“As of today June 8 the product has not arrived ! Have sent an e-mail to help center: no answer so far !”

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Posted 4 years ago

“Item ordered as a birthday gift. Supposedly despatched next day. Not delivered over week later. Contacted company no reply. Noticed refund in my bank 2 weeks later that they hadn’t even told me about so that I can order gift elsewhere even though birthday has now been! No customer service or communication at all. Myself or my family will not be using this company in the future.”

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Posted 4 years ago

“I ordered an item, was sent the wrong one. I'm at peace with that accidents happen. I've emailed 4 times, called 4 times and had no response when I asked if I could exchange but no response until today when I was sent an email to review direct beautique. On the positive side did deliver quickly.”

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Posted 4 years ago

“Goods never arrived”

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Posted 5 years ago

“Don’t bother buying from this company - they put up unobtainable telephone numbers and do not reply to any emails so they are impossible to get hold of and then have the bloody nerve to ask for a review! Rubbish company - steer well clear - there is your review!”

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Posted 5 years ago

“Marked as despatched then waiting for it to arrive got a refund, demanded an explanation and heard nothing back left a negative review on trust pilot too, very bad service.”

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Posted 5 years ago

“Got an email after despatch saying I had a refund and it’s not coming, phone number does not work!!!! Dodgy to say the least.”

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Posted 5 years ago

“Wrong item delivered, no reply to e-mails and phone doesn't work. I've called my bank and if paid on a debit or credit card they can do a chargeback so anyone else let down should contact their bank and do the same.”

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Posted 5 years ago

“I ve made an order on the 22nd of December. The status today 06th of January is still in "Dispatched status". I have also contacted the company but I have not received any news yet. Ignored three emails and wont answer phone - so annoyed!”

Helpful Report

Posted 5 years ago

“I ve made an order on the 22nd of December. The status today 06th of January is still in "Dispatched status". I have also contacted the company but I have not received any news yet.”

Helpful Report

Posted 5 years ago

Direct Beautique is rated 4.7 based on 2,457 reviews