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UK Bathroom Store Reviews

4.6 Rating 1,187 Reviews
90 %
of reviewers recommend UK Bathroom Store
4.6
Based on 1,187 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read UK Bathroom Store  Reviews
Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

Write Your review

Tempted by the prices offered and good delivery estimates, I ordered a bath and two taps. On the plus side, I mistakenly ordered one tap incorrectly and this was remedied and refunded very promptly. On the negative side, my delivery took almost double the quoted time and communication was poor. I only became aware of the problem because I chased my order - no one bothered to contact me. Apologies were very thin on the ground even though I explained it was holding up the works on our project. I would be reluctant to use them again unfortunately.
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Posted 3 years ago
Best price we could find. Swift delivery. Well packaged. No problems.
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Posted 3 years ago
Purchased two sets of taps from uk barthrooms,unfortunately the gold colour would not match the rest of the bathroom ,no problem returning taps the company where most helpful wou have no problem using them again.
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Posted 3 years ago
Can’t not fault. Emailed an couple of times before ordering online & got a pleasant email back within the hour both times. Great products & courier service too. Very happy. Will use again. Thank you.
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Posted 3 years ago
First time I have used UKBS. Package arrived minus a waste disposal component but it had been noted on the delivery paperwork. Rang to enquire when said part would be available; initially spoke to martin who said he'd check it out and come back to me. True to his word he did but having missed the call, I rang back spoke to Mark. He advised part wouldn't arrive until mid-May but made an immediate arrangement to get me a part that would work in the interim until the colour matched unit arrived. So excellent customer service response followed up by an email confirming delivery date of the temporary component. Great service response and well done.
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Posted 3 years ago
Everything I needed was in stock and delivered on a timed hourly slot by DPD, excellent service.
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Posted 3 years ago
The service and time of delivery were exactly as stated.
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Posted 3 years ago
Ordered replacement shower set, very good price and promptly delivered with a 1 hour time slot.
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Posted 3 years ago
Super good service. Easy to contact and great, fast communication. Great prices too! Thank you very much!
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Posted 3 years ago
Dear UK Bathroom Store I received the Sanitary ware in good time and it was well presented and packed well on a pallet the items are fitted now and my Son who I purchased this for is very pleased with the finished fitted article. I would have no hesitation in recommending your company to other persons interested in buying sanitary ware. also the person answering the phone was polite and very helpful it made the whole experience easier and reassuring. thank you once again and please pass on my comments to your member of staff to encourage them to keep the good work up. Kind Regards Simon Knight Customer
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Posted 3 years ago
Ordered online, goods were received within 48 hours and in plenty of time to allow our plumber to fit while he was still finishing off the rebuild Very impressed with the service and range of options available, also very pleased with the prices, much cheaper than our local merchant. Will use again when we need to. Thanks
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Posted 3 years ago
Excellent service at a competitive price.
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Posted 3 years ago
I was impressed with delivery and product, however the website was difficult for live chat as there was no visible facility to send a reply
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Posted 3 years ago
Unfortunately I cannot recommend UK bathroom store, I ordered some taps which were 1 to 2 days delivery, 1 week later they had not arrived, when I enquired I was told they had been sent to the wrong customer, I would have to wait until they were returned then resent to me. To their credit I was refunded as this was not acceptable to me.
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Posted 3 years ago
I have ordered items from here before and have confidence in UK Bathroom Store. Again they did not let me down. Prices are competitive as are delivery charges. I was able to get through on the phone to discuss my order and it was sent out on time. Thank you!
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Posted 3 years ago
The goods arrived as described but delivery was fairly slow taking 16 days to arrive.
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Posted 3 years ago
Very happy with the whole process. Excellent costumer service, perfect items received when expected.
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Posted 3 years ago
Very impressed by easy use of website and prompt delivery after ordering. Would recommend you to family and friends and would use again if required. Thankyou.
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Posted 3 years ago
Very satisfied with service and delivery received.
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Posted 3 years ago
Helpful advice and item delivered when promised
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Posted 3 years ago
UK Bathroom Store is rated 4.6 based on 1,187 reviews