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UK Bathroom Store Reviews

4.6 Rating 1,187 Reviews
90 %
of reviewers recommend UK Bathroom Store
4.6
Based on 1,187 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read UK Bathroom Store  Reviews
Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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Exactly as described at a fair price slightly longer lead times but understandable in challenging times
Helpful Report
Posted 3 years ago
Very efficient and well packaged. I ordered taps to northern Ireland, I found ukbathrromstore, great price and service. Will order again.
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Posted 3 years ago
I bought a Wave Puracast bath from UK Bathroom Store. Their 's website was easy to navigate with all the important technical details and the best price I could find after a wide search. After their email to confirm the initial order, I was concerned to hear no more from them for 6 days about a delivery date, but it was delivered without fuss after 8 days, cleverly packed on a wooden pallet with minimum excess packing material. It is a high quality bath with all the necessary fittings and no scratches. I am impressed and will be using UK Bathroom Store again.
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Posted 3 years ago
I wouldn't hesitate to recommend UK Bathroom Store. We had a small issue with a product and their rapid & efficient communication and resolution of the problem was second to none. I am buying a lot of bathroom products at the moment due to major renovations, and they are by far the best company I have dealt with.
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Posted 3 years ago
Product and pricing were good so I phoned to confirm availability. Was advised they were due the next day so placed my order. Over a week later and I am still being told its with a courier, I have to chase, theres no order update.
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Posted 3 years ago
i have used this company before. Great communication and Customer Service. Very Competitive prices. This is now my go-to site for these purchases. 5-star rated
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Posted 3 years ago
Ordered a mirror which was badly damaged. UK bathrooms were very helpful and sent a replacement very quickly.
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Posted 3 years ago
I ordered a basin in November 2020 and was told it was out of stock until January 2021. I decided to wait until January rather than cancel the order. However, at the end of January I contacted UK Bathroom store as I hadn’t heard anything from them. They said it was now expected back in stock in February, they would check when and contact me. I didn’t hear from them so at the end of February contacted them again. This continued until I finally got an email to say the basin was going to be delivered 28th April. It arrived on this date but unfortunately was broken in multiple places so I contacted them to ask for a replacement which was supposed to be delivered today, but unfortunately I am still waiting. No contact to say it has been delayed so very poor customer service. The staff are very polite and helpful when you contact them but no one rings back when they say they will.
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Posted 3 years ago
Bit late with information on status of parcel ,had to ring company to find what was happening. After call delivery good
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Excellent service from start to finish, wouldn't hesitate to use again
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Posted 3 years ago
I found this company very easy to deal with. As I had quite a list of items I wanted to purchase, I emailed them and by return they sent a very clear written quotation including a small discount. Delivery was quick and everything arrived safely.
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Posted 3 years ago
Speedy and efficient delivery. Great customer service when I needed to get in touch, fast and excellent response. Many thanks
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Posted 3 years ago
Good delivery time and I'm very happy with my sink exactly as described.
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Posted 3 years ago
Really happy with the customer service as we had some mis-communications with the delivery but the staff were very quick to respond and resolve any outstanding queries. The product arrived safely, the driver was really friendly and went above and beyond to assist me with putting the bath in the right place. Can't fault them.
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Posted 3 years ago
Very good product selection and was able to find the items I needed. Due to the size of my order I was offered a discount which was gratefully received. One item had to be returned due to being sent an incorrect item but the returns process was easy and customer service was helpful throughout. 4 out of 5 stars due to not providing any tracking of the pallet which caused a wasted day when I had originally been informed it would arrive but was a couple of days late.
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Posted 3 years ago
good price, pleasant informative person to speak to. cannot ask for more
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Posted 3 years ago
Very good service and product as described Delivery spot on and all well packaged.
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Posted 3 years ago
Great service from start to finish. Definitely recommend 5*
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Posted 3 years ago
Recently ordered a shower enclosure. The price was competitive and the attitude and professionalism of the sales staff was exemplary. Sadly I can’t award then five stars as delivery of the product , when it arrives will have taken two weeks
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Posted 3 years ago
UK Bathroom Store is rated 4.6 based on 1,187 reviews