“It's been a month, and I still haven't received an exchange item as Boxraw is waiting for the return that Evri lost (return label provided by them).
evri.com tracking number: H0330D0000150174
When I write them emails complaining, they keep saying 'Not to worry, we will keep an eye on it'. But it's been a month since the parcel had been lost, and I've now lost my money and patience.
It has been a true nightmare experience so far with Boxraw, and I definitely won't buy from them again.
I will also update here again as I receive more news from them.”
“Clothing quantity is great and good range of different colours to choose from. Customer service could definitely be improved and better stock take when big events happen such as Black Friday.”
“Not worth the money. This product is a let down only after wearing it for 1 month on 3 different occasions I had noticed a tear and contacted Boxraw whom were unhelpful. Currently out of pocket and left with a teared product. Please see attached pictures”
“Always more than spot on! Standard delivery usually comes within 1-2 working days, excellent quality and great customer service/live chat. Will only buy my hoodies from here now”
