UK Mobile Store Reviews

Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

4.5 Rating 7,574 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

Questions

Metrics

4.5

Based on 7,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

UK Mobile Store 5 star review on 13th April 2023

Jill C Patterson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on the 31st Jan ,still not received my order so can't give a posative review ,also have sent 2 emails neither of which has been replyed to .”

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Posted 3 years ago

“Never got my parcel. Left a review on both trustpilot and here. Absolutely ridiculous. Gave me a fake tracking number. Said its been shipped for the past couple of weeks now. Report them. The reviews that give them 5 stars are fake. You can tell by the similarities in them. We need to take this place to the authorities. They have been scamming people for years now. Ridiculous.”

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Posted 3 years ago

“Ordered but not received so got a refund.”

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Posted 3 years ago

“Already sent a previous one and no replies, lots of similar complaints from other customers who have not received products after payments, and so called tracking advice. Either a scam or they have folded and gone out of business. DO NOT USE”

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Posted 3 years ago

“Its no exaggeration to say this is the worse company I have ever dealt with. Do not send the goods, do no reply to anything communications. Avoid at all costs.”

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Posted 3 years ago

“product has not arrived. have messaged several times but no response at all. poor service”

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Posted 3 years ago

“As I still haven't received the item, or a response to my email chasing the item, I do not rate their customer service.”

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Posted 3 years ago

“Goods have not arrived when got notification of shipping 2 weeks ago. Despite emailing twice and sending a mail via correspondence feedback mail. I've neither received the item or a response to my mails. Which is totally unacceptable.”

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Posted 3 years ago

“Avoid this store, all 5 e-mails trying to contact them went unanswered/ignored, and only after cancellation of order and PAY PAL was involved, the dispute was resolved. Stay away!”

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Posted 3 years ago

“Product not received. Contacted seller 3 times. No response received Had to raise complaint with Paypal”

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Posted 3 years ago

“0 customer service. Placed an order on the 1st of Feb with same day dispatch promised. Still not received my item and 3 ignored chase up emails. Avoid.”

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Posted 3 years ago

“Never received my product and no respond from the company. Very disappointed.”

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Posted 3 years ago

“Never got sent my order and when I reached out to the company to find out where it was, I never received a reply.”

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Posted 3 years ago

“Have emailed 3 times regarding delivery and response. Very disappointed as money taken from my account and still not received goods. Will definitely not be using them again”

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Posted 3 years ago

“Still waiting for the goods. Avoid. If I wish I have a chance to giv them lower score.”

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Posted 3 years ago

“Con artists”

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Posted 3 years ago

“No response to lack of a delivery, despite payment being taken.”

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Posted 3 years ago

“I still haven't received my item after 2 weeks. Had no reply to the 5 email I have sent to this store. Would never buy from them again and wouldn't recommend them”

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Posted 3 years ago

“I have been waiting for my item for 2 weeks now and have emailed enquiring about it twice xnd had no response. Really bad customer service”

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Posted 3 years ago

“15 days from placing order and money being taken from the bank I have still not received my item. Have emailed twice and no reply, thinking of reporting to bank as fraud”

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Posted 3 years ago

UK Mobile Store is rated 4.5 based on 7,574 reviews