Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

UK Mobile Store Reviews

4.5 Rating 7,574 Reviews

Shipping & Delivery

Delivery Methods

Postal Service

Average Delivery Time

Next Day

On-time Delivery

96%

Accurate And Undamaged Orders

95%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.2 out of 5

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“Easy transaction, very prompt dispatch and delivery”

Helpful Report

Posted 3 years ago

“Excellent service no fuss”

Helpful Report

Posted 3 years ago

“Excellent service very prompt response thank you”

Helpful Report

Posted 3 years ago

“Correct lead for phone”

Helpful Report

Posted 3 years ago

“good service”

Helpful Report

Posted 3 years ago

“Absolutely shocking service and follow up. Very disappointed”

Helpful Report

Posted 3 years ago

“Super quick delivery and the item was in perfect condition. Will definitely use again if/when I need something! 😄”

Helpful Report

Posted 3 years ago

“Charger lead I ordered has not worked for my tablet even though it states it's compatible with the model.”

Helpful Report

Posted 3 years ago

“The phone case ordered turned up damaged which UK Mobile cannot be blamed for. However they did not provide any prepaid label to return the damaged goods and did not provide any refund for the goods or the return postage. I had to make a claim through PayPal for the refund and also for the return postage costs. Items can be damaged in the post but having to make a claim through PayPal as no refund was offered shows this is not a company I would purchase from again.”

Helpful Report

Posted 3 years ago

“lightning delivery. product as described. price fair. what more could a customer want?”

Helpful Report

Posted 3 years ago

“Arrived Quickly. Phone seems to be functioning with no issues.”

Helpful Report

Posted 3 years ago

“Thank you for your quick response in sending me the item required Excellent service Many thanks”

Helpful Report

Posted 3 years ago

“I ordered Galaxy Pro headsets, they arrived on time and finance option with Klarna is available so very flexible and great sales available.”

Helpful Report

Posted 3 years ago

“Absolutely fantastic service very fast order delivery have already made second purchase as was so pleased with order quality and speed”

Helpful Report

Posted 3 years ago

“Quality product”

Helpful Report

Posted 3 years ago

“Perfect arrived on time.”

Helpful Report

Posted 3 years ago

“I was ordering some extra kit for my Android Phone. The company quickly sent out my parcel but it got delayed in transit (I could see this via the shipping company's tracking). Ali from Mobile Store was very helpful and my items arrived after he had looked into it. The items were genuine Samsung items and reasonably priced. I was happy with my purchase the the service - particularly as they fixed what was not their problem but was the delivery company's. Thank you.”

Helpful Report

Posted 3 years ago

“I would not recommend. My item an OTG cable for my phone never arrived. I emailed and the got back saying sorry they would send another out. That also never arrived. I then asked for a refund. Heard nothing after that. The tracking number also never budges from when it's made. Finally I contacted PayPal who got me my money back.”

Helpful Report

Posted 3 years ago

“excellent service”

Helpful Report

Posted 3 years ago

“Happy with the product and time it was delivered”

Helpful Report

Posted 3 years ago