UK Mobile Store Reviews

Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

4.5 Rating 7,574 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

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Metrics

4.5

Based on 7,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

UK Mobile Store 5 star review on 13th April 2023

Jill C Patterson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still has not received my order. I sent an email to them one week ago and still no response.”

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Posted 3 years ago

“Haven't received my order have tried contacting via email and the enquiry form on the website numerous times to not get no contact! I've now had to file a dispute with PayPal to get a refund! I'm not happy at all they have my money I have no order absolutely disgusting way to treat customers!”

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Posted 3 years ago

“My item never arrived. That was over two weeks ago. I have emailed the company twice and have had no reply regarding the item I have been charged for but never received”

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Posted 3 years ago

“15 days later and I still have not received my order. Despite sending email I have heard nothing other than the original email confirming order!”

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Posted 3 years ago

“Very happy with the charger that i bought. Not so happy that it took almost 2 weeks to be delivered.”

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Posted 3 years ago

“Scam, Scam, Scam. Took the money easily enough but never sent the item and have not responded to multiple emails, also, the tracking ID they gave me is fake. DO NOT BUY FROM THIS WEBSITE.”

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Posted 3 years ago

“Ordered a USB cable 1st Feb, money taken from my "Paypal" account the same day, 3-5 day delivery, it's now 16th Feb, no USB lead, no response from text I sent, no response from my 4 emails, no good!.”

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Posted 3 years ago

“AVOID FRAUD, SCAM, AVOID FRAUD, SCAM, AVOID FRAUD, SCAM, AVOID FRAUD, SCAM”

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Posted 3 years ago

“Ordered official Samsung Galaxy S21 Ultra 25W USB-C UK Fast Main Charger Black on 1st February. 1 week later still waiting for it to arrive. They supplied me with a Royal Mail tracking number which doesn't work. Emailed UK Mobile Store around 8th/9th February to enquire what is happening and where is the charger I paid £15.99 for. Still waiting for a reply. Avoid UK Mobile Store.”

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Posted 3 years ago

“Product was as described and is a perfect fit, although is hard to close when a card is placed in the card slots.”

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Posted 3 years ago

“Poor service as I am still waiting to recive my order of 31 January 2020 despite the Invoice saying that it would be delivered within 1 -3 working days. I sent an email on 12 February asking when I would receive my order but there has been no reply. Where is my order?”

Helpful Report

Posted 3 years ago

“Not received the item ordered and asked for a refund and not heard back or recievd one.”

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Posted 3 years ago

“1 I have not received my order. 2 you onviously have not read my communications.”

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Posted 3 years ago

“I have ordered a charger for mobile phone galaxy s21 ultra.,paid extra for quick delivery...two weeks has gone and I'm still waiting for it.”

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Posted 3 years ago

“Still haven't received my order over 2 weeks old”

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Posted 3 years ago

“Ordered a phone case,as a birthday present, and it stated 3-5 working days for delivery. Received order update on the next day which showed Royal mail 48hr service. It arrived 10 days later, after the birthday date, by second class. I sent 5 emails and did not receive a single reply.”

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Posted 3 years ago

“Very helpful. Excellent service.”

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Posted 3 years ago

“Not received item yet. Its been 15 days”

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Posted 3 years ago

“Please do not order anything with this company. They do not send you your goods. They do not respond to your e-mails nor they respond to there customer care website if you have a query. They say they will respond within 2-3 days and they do not. There phone number does not exist and there is no way to contact them. They take your money and do not deliver the goods. They are a CON Company,they are taking money from people.”

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Posted 3 years ago

“Goods not delivered. Emails not answered. If I could give zero stars I would. Theft!”

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Posted 3 years ago

UK Mobile Store is rated 4.5 based on 7,574 reviews