Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

UK Mobile Store Reviews

4.5 Rating 7,574 Reviews

Shipping & Delivery

Delivery Methods

Postal Service

Average Delivery Time

Next Day

On-time Delivery

96%

Accurate And Undamaged Orders

95%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.2 out of 5

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“Please can someone contact me. 2nd time I've been asked to review something that never came, and no one replies to my emails about the product still "on its way". Thank you.”

Helpful Report

Posted 3 years ago

“You haven’t even delivered my item and haven’t even responded to my emails!!!! Absolute rubbish and terrible customer service!! In fact there is no customer service. Please get back to me !!!! And give me my full refund!!!!”

Helpful Report

Posted 3 years ago

“Order not delivered failed to reply to numerous emails. Worst of all taken my money. Now 2 weeks since order placed.”

Helpful Report

Posted 3 years ago

“Appalling customer service. 31st January received an email saying my order was on its way. February 14th, not received yet. Have contacted them three times for an update but absolutely zero response.”

Helpful Report

Posted 3 years ago

“Despite three chaser emails all of which have not received the courtesy of a reply I still have not received my order!!!”

Helpful Report

Posted 3 years ago

“DO NOT BUY FROM HERE! I ordered my item over 1 week ago and it still has not been dispatched. Tried to get in touch only to be ignored by customer services. Waiting on PayPal now to get it sorted for me and maybe get a refund.”

Helpful Report

Posted 3 years ago

“Still have not received goods, I have had no reply to my e-mailed enquiry as to where my purchase is.”

Helpful Report

Posted 3 years ago

“Never received goods and have a pay pal dispute.. avoid”

Helpful Report

Posted 3 years ago

“Was the wrong item when it eventually arrived i ordered a cable for galaxy A10 dont know what you sent but it is to big and wont fit my phone. ??plus i had to.pay royal mail £2 to deliver it cos you never put postage on.the pkt. Jean..”

Helpful Report

Posted 3 years ago

“The item bought has never arrived”

Helpful Report

Posted 3 years ago

“Rubbish AVOID this company!! I have not received the ordered item. Paid for express delivery 1-3 days day 14 days still no product. 4 emails no answer !! Please DO NOT USE THIS COMPANY Misleading advertisement say UK when my confirmation email quotes £6.99 Taxes so clearly not UK based.”

Helpful Report

Posted 3 years ago

“Item ordered never turned up, tracking number did not work, emails ignored. I have had to open a PayPal dispute to try to get a refund.”

Helpful Report

Posted 3 years ago

“Fake false website”

Helpful Report

Posted 3 years ago

“Item never received”

Helpful Report

Posted 3 years ago

“Don't buy from this site it's a scam, take your money and fake Royal mail tracking codes”

Helpful Report

Posted 3 years ago

“I can not track my order with the reference sent to my emai. I paid for the order 15 days ago, still haven't arrived and no one replies to my emails at all.”

Helpful Report

Posted 3 years ago

“Haven't even received my order or had a response to email”

Helpful Report

Posted 3 years ago

“did not receive product do not buy from this company email sent no response nothing SCAM”

Helpful Report

Posted 3 years ago

“I believe that this company is operating a scam. Items not delivered when I check on other reviews this is a repeated view. Promised deliveries never turn up.”