Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

UK Mobile Store Reviews

4.5 Rating 7,574 Reviews

Shipping & Delivery

Delivery Methods

Postal Service

Average Delivery Time

Next Day

On-time Delivery

96%

Accurate And Undamaged Orders

95%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

4.2 out of 5

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“Order process was good. However, delivery has been apparently delayed (two weeks now) and communication has been really poor. Two emails have gone unanswered so far, spanning across a week.”

Helpful Report

Posted 3 years ago

“I have never received charger and company do not reply to emails. Awaiting PayPal dispute. Very poor service”

Helpful Report

Posted 3 years ago

“Not received what I bought, they've ignored emails and so I submitted a claim for my money back through PayPal.”

Helpful Report

Posted 3 years ago

“I have not received my item?”

Helpful Report

Posted 3 years ago

“DO NOT USE THIS COMPANY! ITS A SCAM. NEVER RECEIVED GOODS AND DOESN'T REPLY TO EMAILS”

Helpful Report

Posted 3 years ago

“Item not received, no response from Sales.”

Helpful Report

Posted 3 years ago

“I'm still waiting for my order to arrive! It has been two weeks since I placed my order. UK mobile Store said it would take between 3-5 working days. I sent them an email chasing it up six days ago but haven't received a reply. Royal Mail don't recognise the tracking number UK Mobile Store gave me. I've been ripped off.”

Helpful Report

Posted 3 years ago

“These lot are scammers”

Helpful Report

Posted 3 years ago

“Absolute con artists. Did not receive my item, no communication from emails sent.”

Helpful Report

Posted 3 years ago

“I never received my goods and although contacting them 3 times, no replies. Would not use again”

Helpful Report

Posted 3 years ago

“It never arrived”

Helpful Report

Posted 3 years ago

“Excellent customer service, thank you”

Helpful Report

Posted 3 years ago

“I did not receive my product purchase. and no one contacts me”

Helpful Report

Posted 3 years ago

“Ordered on the 29th of January, delivery 1-3 days. Still haven't received the item, have sent an email but no response.”

Helpful Report

Posted 3 years ago

“Didn't receive my order. Emailed company 4 times got no response from them.”

Helpful Report

Posted 3 years ago

“Item not recieved and did not reply to emails”

Helpful Report

Posted 3 years ago

“Item ordered but not recieved”

Helpful Report

Posted 3 years ago

“Really disappointed and angry with this retailer. They still haven't sent my urgent phone charger after 2 weeks and have ignored my 3 chase emails. They have no phone number to call so I have had to escalate with PayPal to get my money back. They gave a false Royal Mail delivery number and are blatantly a scam company. Avoid them or you'll lose your money like I may do.”

Helpful Report

Posted 3 years ago

“Bought charger, never arrived, sent 3 emails to Customer Service email - nothing. Scam shop - avoid!”