Monsoon Accessorize Reviews

Name: Monsoon Accessorize
Rating: 2.77

2.8 Rating 158 Reviews

45 %

of reviewers recommend Monsoon Accessorize

Company Reviews

Questions

Metrics

2.8

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Monsoon Accessorize 1 star review on 24th March 2022

Anonymous

Monsoon Accessorize 1 star review on 29th March 2021

Hussain

Monsoon Accessorize 1 star review on 21st July 2020

Kim Shutt

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following lack of response from Accessorize online I call at Llandudno store. They were polite friendly, and sorted the problem instantly.Why are we encouraged to shop online when the stores are 1000% better.”

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Posted 6 years ago

“I visited the Middlesbrough store this morning and received excellent help and advice from the staff there. An assistant called Lucy was really particularly helpful in helping me choose something that suited me”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Staff very efficient and knew products well.”

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Posted 7 years ago

“Very pretty jewelry and good quality bags!”

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Posted 7 years ago

“Very quick and easy ordering process. Informative emails advising which stage my order is out. Order dispatched within 24 hours!”

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Posted 7 years ago

“Great service quality items love it.”

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Posted 7 years ago

“Amazing quick service always arrives on time, beautiful quality clothes”

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Posted 7 years ago

“Very good service. Great shoes that my daughter's will love!”

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Posted 7 years ago

“Wonderful styling, fabric and fit”

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Posted 7 years ago

“I went into the store and the staff was very polite and helpful. the products are always good quality and easy to order on line.”

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Posted 7 years ago

“Monsoon have some unique styles and I like that. My order was easy to make and delivery was within a few days. I love the new sweater. The quality is good. Excellent service.”

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Posted 7 years ago

“Helpful staff in store, nothing is too much trouble. Great clothes and excellent offers on regularly.”

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Posted 7 years ago

“Amazing jewellery.”

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Posted 7 years ago

“Excellent service and selection of quality clothing, very reasonable price”

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Posted 7 years ago

“Good staff care and attention”

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Posted 7 years ago

“Very quick delivery excellent products love the quality”

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Posted 7 years ago

“I buy clothes a lot from Monsoon for my children. They're vibrant colours or muted but always standout from most high street clothing shops. They are often unusual in style or design which appeals to my two girls.”

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Posted 7 years ago

“Excellent product choices & descriptions so I could match accessories for the baby dress I purchased.”

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Posted 7 years ago

“ITS FRIKKIN AMAZING. Especially when there is a sale”

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Posted 7 years ago

Monsoon Accessorize is rated 2.8 based on 158 reviews