“Customer service is exceptional. Had a problem with 1 of our toothbrushes battery and my toothbrush was replaced without delay. Definitely recommend all our family wouldn’t be without spotlight toothbrushes.”
Thank you for your kind words! We're so glad to hear you had a great experience with customer service. We appreciate your recommendation and are happy to have you and your family as customers!
“I have been using the Spotlight Sonic toothbrush for a couple of years now, the best toothbrush I have ever used.
Re-ordering the brush heads is simple and straightforward, and even my dentist is pleased with how my teeth are, at the age of 74!
The only critisism I have are the quantity of emails and texts I get, the implication being that the brush heads are only supposed to last a few days, rather than the 3 months they actually last for.”
Thank you for your feedback! We're glad the Spotlight Sonic toothbrush is working well for you and your dentist is pleased. We appreciate your input on the emails and will work on improving that.
“The toothbrush and packaging are exceptionally fantastic quality. Long battery life is a major bonus. Seamless design and easy to use. I'm not sure how much difference it makes in long term to my oral care and hygiene and I haven't used it for long enough yet to notice the outcome between each four modes. But that's about any electric toothbrush. In the world of electric toothbrushes, this brand for sure stands out and great value for money.”
“Site constantly tries to add extra item to my shopping bag, I have to play a game when I try to delete the extra item and click "continue" before they add another one.
Unfortunately, I'm stuck with them to get extra heads for my toothbrush. Toothbrush itself is fine, but I would not chose to purchase again from this company.”
Thank you for taking the time to leave this review. As part of a recent promotion, a free gift was added to your cart. We are very sorry if this caused any confusion around your cart, however, the interjection of the free gift would not add any extra cost to the overall purchase price. If you have any questions please contact our customer service team.
“I bought the basic sonic toothbrush and, so far, it has been fine. It seems to be a well made item at a sensible price. The sales service and delivery were good, too.”
“Order arrived much sooner than expected, I was a bit shocked when they said 7-10 business days! However it just took probably 1 or 2 business days, it was very fast.
The toothbrush itself is very sleek. It feels nice to hold and I like the shape of the toothbrush head itself, it feels nice in the mouth, nice and narrow to get in all the nooks and crannies.
The four settings are all lovely, none feel overwhelming so all 4 settings are very accessible, they seem like big numbers but it doesn't feel scarily strong.
I like the tongue cleaner on the back, I have noticed it has yellowed quite quickly, I might be going crazy but I'm sure it was white when I got it and I noticed after about 2-3 uses it was yellow, correct me if I'm wrong though. It doesn't affect use at all, just something I had noticed.
Also, the toothbrush was packaged so beautifully, I can see a lot of thought went into the packaging.it was was a wonderful touch, like unboxing a present! When I opened it initially, I put the lid back on and waited for my husband so we could open it together haha, even he was impressed with the packaging!
Wonderful toothbrush and comes with two spare heads and a travel box. Usually I take a manual toothbrush on holiday to save space but the box is calling me to use it!”
“I may be using it wrong but I see no benefit to it. The water goes everywhere. I am very disappointed with it. I’m not trying to be critical but I said I would be honest when the review request came.”
Thank you for your feedback. Our UV Flosser can take a little while to get used to. If there is anything we can help you with, please reach out to our customer service team and they would be happy to advise further!
“Had a similar product but from a different brand and fell out with it and went back to the standard brush but was reintroduced to the Spotlight Oral Care… OMG I can’t believe how good this product is.. it’s genuinely changed my life.. my teeth feel amazing make me feel more confident.
Great product”
“The toothbrush is as described on the website and there is much about it I like, in particular its light weight and compactness which will be good when travelling. It is taking me some time to get used to though after years of using a heavier product with round brush heads so I don't feel that I am getting as thorough a clean as I would want. I will persevere in the hope that I don't feel a need to go back to my old round headed model”
Thank you for your feedback! We're happy to hear that you are please with the Sonic's design. We understand that adjusting after using a heavier brush can take time, but we're confident that with continued use, you'll get used to it and enjoy the results!
Thank you for taking the time to leave us a review. We're glad to hear that the toothbrush is effectively cleaning your teeth and we appreciate your feedback.
“Hi Lisa & Vanessa
Thank you as I said your toothbrushes are really very good that's why I ordered them on Reflection I find that they are rather large from my mouth as I have a very small mouth and did send the email to Suzanne about this matter and asked if I would have been better off with the children's toothbrushes but so far no reply I would greatly appreciate any information on this matter from yourselves
Regards
Colleen”
