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Spotlight Oral Care Reviews

4.5 Rating 2,813 Reviews
86 %
of reviewers recommend Spotlight Oral Care
Read Spotlight Oral Care Reviews
Order replacement heads, the process of ordering was simple and delivery was very efficient. No complaints.
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Posted 4 months ago
Thank you for your feedback!
Posted 4 months ago
Hi Lisa & Vanessa Thank you as I said your toothbrushes are really very good that's why I ordered them on Reflection I find that they are rather large from my mouth as I have a very small mouth and did send the email to Suzanne about this matter and asked if I would have been better off with the children's toothbrushes but so far no reply I would greatly appreciate any information on this matter from yourselves Regards Colleen
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Posted 4 months ago
First class as always..
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Posted 4 months ago
Thank you for your kind review!
Posted 4 months ago
Nice tasting toothpaste Got to be honest haven't really noticed any difference yet but I've still got another two tubes to get through
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Posted 4 months ago
Thank you for your feedback!
Posted 4 months ago
Amazing products ,,and a fantastic buisness they go way above any expectations to help people ,,Kate
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Posted 4 months ago
Thank you for your review! We're delighted to hear you love our products as much as we do!
Posted 4 months ago
My toothbrush had function problems, Spotlight replaced it and I am really happy. Very polite and speedy service. Impressive.
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Posted 4 months ago
Thank you so much for sharing your experience! We're delighted to hear that our team was able to quickly resolve the issue with your toothbrush and that you’re happy with the service.
Posted 4 months ago
Very fast delivery. Good product. My husband got one and liked it. So I got one too.
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Posted 4 months ago
Thank you for your great feedback! We're so glad to hear that your order and delivery process went smoothly and quickly.
Posted 4 months ago
Great toothbrush teeth feel super clean. Great sale too!
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Posted 4 months ago
Thank you for your feedback! We're delighted to hear that you are loving your Sonic!
Posted 4 months ago
The red light activates at a ridiculously low pressure, to the extent that I feel it's broken or faulty. I don't really like the head of the brush tbh, and prefer round heads.
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Posted 4 months ago
Thank you for your feedback. We're sorry to hear that you're not satisfied with the pressure sensitivity and the brush head. We understand that everyone has different preferences, and we appreciate you sharing yours.
Posted 4 months ago
I order 1No Pro and 2 No. Sonic, however the charger for the Pro is faulty. Customer service over phone is very lacking. I called several times, however it went unanswered and i left a voicemail as per the message and left request for a call back. received no such call. Filled in the online form and have still not received a response. i have also sent an email with order details, however that was recently and just before the weekend. I'm without battery on the pro charger, so can only review that it seems good, however don't think the price justifies it. yet to see. Also, tried to order a spare charger to then deal with issue later on, however out of stock, so there doesn't seem to be any forward planning. I also think the shipping times are excessive. 2 star due to above.
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Posted 4 months ago
Thank you for taking the time to leave a review. We're glad that our customer service was able to resolve the issue with your charger.
Posted 4 months ago
This is by far the best electric toothbrush I ever have had. It cleans my teeth really well. Battery stays charged much longer than other toothbrushes. I would strongly recommend this model of toothbrush to everyone.
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Posted 4 months ago
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying your electric toothbrush and that it’s exceeding your expectations in both performance and battery life.
Posted 4 months ago
Although the toothbrush is good, the relatively high cost of replacement heads makes it an expensive alternative to Philips Sonicare.
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Posted 4 months ago
Thank you Paul for taking the time to leave us a review. We appreciate your feedback on the cost of our replacement heads and are constantly looking for ways to reduce the prices. Throughout the year we offer our customers substantial discount codes and offers which hopefully make it easier for the customer to purchase the products they love.
Posted 4 months ago
Too expensive!!! £17.50 + postage for 3 replacement toothbrush heads, and that’s with 40% off!
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Posted 4 months ago
Thank you for your feedback! We understand your concerns about the price. We offer discount codes and sales throughout the year to help make our products more affordable.
Posted 4 months ago
The whitening strips did not work for me, however the toothpaste feels very nice on my teeth.
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Posted 4 months ago
Thank you for your review and we are sorry to hear that you did not achieve your desired whitening results from using our teeth whitening strips. It can take longer for some people to see results and using more whitening strips in conjunction with the course you just completed is perfectly safe. The active ingredient hydrogen peroxide used in the whitening strips is clinically proven to whiten teeth and used in conjunction with the whitening toothpaste should optimize results.
Posted 4 months ago
This is my second sonic toothbrush bought from Spotlight oral Care. The main difference is that this “new” version is supplied with a charging cable only and no plug. A shame that you’re not actually getting a full ready to use kit, unless you already own a spare usb connector plug of your own. A bit mean given the price, which is further pushed up if you have to go and buy a plug!! Also, I read on one of your incoming emails about how to use it that there’s a built in timer on the brush? I don’t have one on mine. Overall, I still really like the build and feel of the brush in use. and This was the reason I bought a second one. Just a bit disappointing that profit has become the goal by leaving out essential pieces of equipment to use it 😫You should definitely address this for other buyers.
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Posted 4 months ago
Thank you for taking the time to leave us a review. We appreciate your views in relation to the USB cable and will pass this on to our product and development team. The sonic pro toothbrush comes with a visual quadrant timer, the instruction manual will outline how to utilize this function on the toothbrush.
Posted 4 months ago
Very impressed so far as only a few weeks of using it, time will tell when I go to the hygienist next whether I have an improvement. Love not having to continually recharge as I was doing with my old one.
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Posted 4 months ago
Thank you Gareth for leaving us this lovely review. We are thrilled to hear that you are impressed with our sonic toothbrush after only a few weeks.
Posted 4 months ago
I am most pleased with my spotlight electric toothbrush as its amazing longevity of battery amazes me. Also the brush is perfect!
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Posted 4 months ago
Thank you Marian for taking the time to leave us this lovely review. We really appreciate your custom and support.
Posted 4 months ago
The Sonic Pro toothbrush is incredible. The pressure guide revealed I had been brushing far too hard, the small head makes for easier reach around rear teeth, and the smooth feel of the teeth after brushing is remarkable. Very prompt delivery too.
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Posted 4 months ago
Thank you Jennifer for leaving us this lovely 5 star review. We are thrilled to hear that you find the sonic pro toothbrush incredible - thank you for your support and custom.
Posted 4 months ago
I'm afraid I cannot rate any higher as I never received the product.
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Posted 4 months ago
Thank you Christopher for leaving us this review. We are sorry to hear that you have not received your order. Please reach out to our customer service team who will rectify this issue for you.
Posted 4 months ago
We bought the ‘Pro’ toothbrush three weeks ago, which was delivered with a complimentary whitening toothpaste. First impressions are excellent: the brush’s four modes and high power make it both more efficient and more flexible than the Phillips unit it replaced; while the toothpaste is having a noticeable effect. We’ve subsequently bought additional heads in a different colour to differentiate who’s who’s. If there’s any improvement I could suggest it would be to adapt the brush heads to include a colour differentiator but there’s no harm in having replacement brush heads in stock.
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Posted 4 months ago
Thank you Stephen for taking the time to leave us this lovely review. We are thrilled to hear that you are enjoying the sonic toothbrush. We sell replacement brush heads in different colours on our website if this was of any benefit to you - it may help in terms of a colour differentiator. We really appreciate your custom and support.
Posted 4 months ago
Spotlight Oral Care is rated 4.5 based on 2,813 reviews