“Pleased to discover that it delivers as promised. Always used major name brands up to now and happy to have made a change on this occasion. Only minor observation, it's easy to unintentionally change the mode when in use.”
Thank you for your feedback! We're thrilled to hear that our product met your expectations. We'll definitely take note of your observation about the mode switch for future improvements. We appreciate your support!
“Love the toothbrush, quick delivery of some replacement brush heads I ordered recently.
Battery life doesn't seem to be great despite what others have said but it will last maybe 10 days for me
Also had to block the number to stop getting texts! No option to text Stop etc - quite annoying, if I want to buy anything I will, I don't need a daily text”
Thank you for your feedback! We're delighted to hear you're enjoying our toothbrush and that you received your replacement brush heads promptly. We appreciate your insights on battery life and text notifications; we'll take these into consideration for future improvements. If you have any further concerns or suggestions, please don't hesitate to reach out.
“I was very impressed by Spotlight Oral Care's customer service. They have excellent communication skills and did everything to ensure that my daughter had a very positive experience. She loves her toothbrush!”
Thank you so much for your kind words! We're thrilled to hear that you and your daughter had a positive experience with our customer service and that she loves her toothbrush. If you ever need anything else, don't hesitate to reach out. Happy brushing!
“So far so good actually very good. Technically ahead of competitors. It feels very comfortable in the hand and easy to use around the whole mouth. In the end it will be judged by me for its longevity. So often battery problems render the article useless. Can’t comment here here yet. Watch this space in a year or two!
Peter”
Thank you for your positive feedback, Peter! We're thrilled to hear that you're enjoying our product's performance and comfort. We understand the importance of longevity, and we're committed to delivering a reliable experience over time. Stay tuned for updates, and we appreciate your support!
“The kids monster toothbrushes are a big hit with my 2 and 3 year olds. Their teeth seemed instantly cleaner and they are having great fun with them too. I would definitely recommend them.”
Thank you so much for your wonderful review! We're thrilled to hear that the kids' monster toothbrushes are a hit with your little ones and that they're enjoying brushing their teeth. Your recommendation means a lot to us!
“Great products but the only thing is you can't use your loyalty rewards on items reduced already and there is nearly always an offer on products. If I've built up points then should be allowed use my voucher. Apart from that no faults”
Thank you for your feedback! We're glad you enjoy our products. We understand your concern about using loyalty rewards on discounted items. We'll take your suggestion into consideration as we work to improve our program. Your satisfaction is important to us, and we're always looking for ways to serve you better.
Thank you for your kind words! We're delighted to hear you enjoyed our service and the free next-day delivery. We're thrilled you love the whitening toothpaste. We look forward to serving you again!
“Impressed with the sonic toothbrush so far, easy to use, very light and good design, you really can without much effort allow the toothbrush to do all the work. Since buying it I have noticed that I am cleaning my teeth for 2 mins each time, being honest, with my previous Oral B I don't think I was..”
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your sonic toothbrush and finding it easy to use. It's great to know that the design and functionality have made a positive impact on your dental routine. We appreciate your feedback and are glad to have you as a satisfied customer.
“I was replacing a competitor’s electric toothbrush therefore I had done my research into whose was the best, for what I was looking for. I was a little ‘apprehensive’ as your brand wasn’t one I was aware of, however the reviews were excellent.
Within the first day, first use, my teeth felt and looked so much better. It’s been coming up on a week and the difference to my teeth, really is AMAZING!”
Thank you for your thoughtful review! We're thrilled to hear that our toothbrush exceeded your expectations and made a noticeable difference in just a week. Your feedback means a lot to us, and we're delighted to have earned your trust. Keep enjoying your amazing results!
Thank you so much for taking the time to leave us such a glowing review Sophie! We're thrilled to hear that you had a positive experience with our product/service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Your glowing review has made our day! We're so pleased to hear that you had a positive experience with our service. Your feedback means a lot to us and motivates us to continue providing excellent service. If you ever need anything or have further feedback, please don't hesitate to get in touch.
“Brilliant customer service and really great product.
I had an issue with my brush that was a few years old, contacted customer support and they immediately helped. Really impressed with the service.”
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
Thank you so much for your kind words Mike ! We're thrilled to hear that you had an excellent experience with our service. We're glad we could resolve the issue with the replacement brush heads quickly and fairly. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else, please don't hesitate to reach out.
“I have just bought more toothbrush heads for my wonderful oral care toothbrush . The toothbrush is fabulous unfortunately I find the heads less so. The bristles , in my opinion are too soft and splay very easily plus they are very slippy and often slip off the teeth hitting other teeth. I don't know If anyone else has this experience but I go through toothbrush heads incredibly quickly consequently, and they are not particularly cheap if you go through them as often as I do. I know I don't brush my teeth too hard because I also use another toothbrush from time to time which lights up if you brush too hard and it never lights up.”
Hi Lindsay, Your feedback is important to us, and we're sorry to hear that you're not satisfied with your experience. Our Customer Service team has already contacted you via email to assist with any issues you may have encountered. We truly value your input and are dedicated to resolving any concerns to ensure your satisfaction.
“So far so good delivered promptly fab packaging like getting an iPhone, easy to follow instructions, sonic pro is already improving look and feel of teeth, streamline design, less noisy, also bought UV box (use for adult) and pen whitener which is showing some improvements to coffee stained teeth. Def recommend this company pleased with all purchases and at reasonable price unlike the over the top Oral B products 10/10”
Hi Christina, thank you so much for your wonderful review! We're delighted to hear that you are enjoying your Sonic Pro and that it’s already making a positive difference.
It's great to know you appreciated our packaging and found the instructions easy to follow. We're also glad to hear the UV box and pen whitener are working well for you!
Your feedback on the design and noise level is much appreciated too. We strive to offer quality products at reasonable prices, so it's fantastic to hear that we’ve met your expectations. Thank you for recommending us and for your perfect rating it really means to much to all of us at Spotlight Oral Care.
