We're sorry to hear that your charger isn't working. Please contact us at info@customerservice.com, and our team will be happy to help resolve the issue as quickly as possible. Thank you for your feedback.
“Thank you so much to Suzanne in the Support team for helping resolve my issue with the sonic toothbrush I bought last year. Very quick and super efficient support team, I truly appreciate it.”
“I purchased the Sonic Pro toothbrush and I’m not disappointed! The results are brilliant and I wouldn’t go back to my previous toothbrush manufacturer. Ordering it was straightforward and it was delivered promptly (within a week). It’s excellent value for money and looks great!”
“I've had my Spotlight Oral Care toothbrush for a very long time now and i find it brilliant. Used to use Oral B but that wore away the part where the gum meets the tooth. Then progressed to the Philips Sonicare, which although was probably a little too powerful, didn't last as long as i'd hoped and was really expensive and even now, if you read the reviews, isn't so reliable.
This sonic toothbrush is very powerful. I've used all the modes and the sensitive one is perfect if you need it. It does make me smile when i see my partner use her sonic brush, as she brushes instead of gliding it slowly across her teeth, which probably many people do if truth be told but it doesn't clean if well you do that!
I wish the light would go red when it needs to be charged, instead of flashing and turn green when it's full. The toothbrush heads could be a little longer but that's just a small niggle. I've had this for so long, i wonder how i'm supposed to replace the battery when i need to. I bought this when they had a sale on but even at full price it's good value.
I would only buy from Spotlight themselves as that way i know it's genuine. I personally have the grey one with the carry case. The toothbrush heads last a very long time, unless you press too hard and brush instead of glide ☺️ ..... Hope this helps!”
Thanks for the great feedback! We're happy to hear you're enjoying the toothbrush. We appreciate your suggestions on the charging light and head length, and you can contact our customer service team for more details when needed.
“Been using it for 2 weeks now, haven't even charged it yet!!
Took a few times to get used to as I have used an oscisllating one for years.
So far so good.”
“It's a good toothbrush and certainly cleans very well. The only downside is the on/off button which is very sensitive and I find I'm changing the controls when I don't mean to because of the position of it.”
“After years of using Philips Sonicare toothbrushes I decided to change to Spotlight's Pro brush. It looks very good but is really quite poor at cleaning my teeth, leaving much more plaque than any Philips brush has in the past. This despite being particularly careful and going beyond the standard 2min setting to brushing for 3mins. As the design and function of the unit itself seems fine, I can only put the poor performance down to the performance of the brushes themselves. Disappointed that the returns policy doesn't allow me to return it.”
Thank you for your feedback, and we're sorry to hear you're not satisfied with your Sonic Pro toothbrush. Our sonic technology is designed to provide a deep and effective clean by using high-frequency vibrations, which can take a little getting used to, especially if you’re transitioning from another brand. If there is anything we can assist you with, please don't hesitate to reach out to our customer service team at info@spotlightoralcare.com. We’re here to help!
