We truly appreciate your feedback! It’s great to hear that our service and the effectiveness of our product have made such a difference for you. Thank you for choosing us!
Thank you for your positive review! It’s wonderful to know that our toothbrush has exceeded your expectations. We’re here for you if you need any further assistance.
We’re so happy to hear you’re pleased with our customer service and how clean your teeth feel! Your satisfaction is our top priority. Thanks for sharing your positive experience!
“Absolutely love my Spotlight toothbrush. It’s made such a difference to my teeth and gums. I wouldn’t buy any other brand now. Also, their customer service is excellent!”
“Love my toothbrush- love the three speeds and love the shape of the brush. Prefer it to the round one found in other toothbrushes. Charge lasts really well. Recently took it on an 11 day holiday without the charger and it performed beautifully. My only criticism is that the replacement brush heads and some of the other accessories are slightly on the pricey side. But this is not enough for me to knock any stars off from the toothbrush itself. Overall very satisfied with it. Would love to upgrade to the newer 4 speed version but as my pro is working absolutely fine I really cannot justify the outlay.”
Thank you so much for your detailed feedback! We’re thrilled to hear that you love the toothbrush, its features, and its performance, especially during your holiday. We also appreciate your comments on the replacement brush heads and accessories pricing. Your satisfaction with the product is important to us, and we’re glad it’s meeting your needs. If you ever have any questions or need assistance, don’t hesitate to reach out!
“I rate the spotlight oral care toothbrush. Its not cheap, nor is it over priced but overall has a good level of quality to it. This latest order was for replacement heads. Ordered made and shipping is now linked to Amazon. I don't have an Amazon account. The product hasn't arrived. The shipping tracking is all over the place and invites me to log into a different named persons Amazon account to view the details! Some data misuse going on here. After a week I emailed Spotlight, no reply! So I found a contact number and rang them after and several attempts I got through speaking to Orna. She was apologetic said she'd look into it and ring me back the same day to confirm what was happening. What happened? She didn't call back, nor did she email. 9 days later still no delivery. Next steps is disputing this on my credit card followed by researching a new toothbrush from a different provider then placing my review on Trust Pilot. Desperately bad, things go missing but when you get the chance to recover it and put it right don't operate as badly as this.”
Thanks so much for your review Peter. A member of our team has reached out to address your concerns. We’re working to resolve the issue with your order. Thank you for your patience.
“Great electric toothbrushes, charge lasts for ages, much longer than any other electric toothbrush we have had, it's nice to be able to buy the brush hesds separately too.”
“My toothbrush stopped working after only a few months I emailed Spotlight and within a day I received a reply stating they would send a replacement email which came within a week of sending an email. Excellent customer service”
