We’re so happy to hear you’re loving your new Pro Brush Linda! It’s great to know it’s giving you that fresh, super-clean feeling. Thank you for sharing your feedback – we really appreciate it.~Suzanne
Thank you so much for your lovely feedback Amanda! We’re delighted to hear you’re happy with our customer service and enjoying your sonic brushes, whitening gel, and toothpaste. We truly appreciate your continued support! ~Suzanne
Thank you so much for your kind review- we are thrilled to hear that you are enjoying the UV Water Flosser. Thank you for your custom and support, Jacqui
“I contacted Spotlight Oral Care as my toothbrush was not holding charge a few months after purchasing. They suggested I try a few things to see if it made a difference and when these did not work they immediately sent me out a replacement. Full marks for the team on resolving my issues so promptly and hassle free!”
Thank you Catherine for your kind words in relation to our customer service team - we are thrilled to hear that the team resolved the issue for you and in a way that was prompt and hassle free. Thank you for being a valued customer of Spotlight Oral Care, Jacqui
“The toothbrush arrived very quickly and was beautifully packaged. I've been using it for a while now and my teeth definitely feel cleaner than they did with a manual toothbrush, or with the old school Oral B electric toothbrush. I guess the real test will be to see whether my dentist notices any difference at my next check up!”
Thank you Cathy for your lovely review, we are really happy to hear that your teeth feel cleaner from using our sonic toothbrush. Fingers crossed your dentist notices an improvement at your next check up. We are very grateful for your custom, Jacqui
“Great product and had to discover eventual great aftercare service when my product broke.........Spotlight sent me a brand new product as replacement - excellent!”
Thank you Steve for taking the time to leave us this lovely 5 star review - we are thrilled to hear that our customer service team were able to assist you when you encountered an issue with your product, Jacqui
“Bought this after seeing it came out top in the Guardian's The Filter. I love it, it's really well designed and very tactile being light and smooth to hold with no crevices or protrusions so it stays lovely and clean with just a rinse (unlike my last one).
I really like the option of four speeds, but I do find it slightly irritating that it turns itself off abruptly after the two minutes when sometimes I need another few seconds to finish up. Tried the novelty tongue cleaner, not for me. The travel case is great, seems very tough and as tactile as the toothbrush.”
Thank you Heather for taking the time to leave us this lovely review - we are thrilled to hear that you are enjoying your sonic pro toothbrush. We are very grateful for your custom and support, Jacqui
Thank you so much Lisa for your lovely review regarding our teeth whitening strips. We would recommend that you wear the Teeth Whitening Strips daily for the duration of the whitening course, Jacqui
Thank you Sean for taking the time to leave us this kind review. We are delighted to hear that our customer service team was able to resolve your issue promptly and we are very grateful for your recommendation, Jacqui
“I bought this toothbrush on the basis of a review in the Guardian. It came with whitening toothpaste and whitening set and a nice case for travel. There are three settings. It took a few days to get used to how speedy it was but I am getting there. Very pleased.”
Hello Diane, thank you for the fantastic review! We're so glad you discovered our toothbrush through The Guardian and are enjoying the full set, including the whitening products and travel case. It's great to hear you're getting used to the speed and are happy with your purchase.- Augustina
“So far, so good. Arrived swiftly although the order acknowledgement indicated a longer lead time than the website, but it did arrive as per the website. Sleek, instructions clear. Teeth feel clean after.”
Hello Alex, thank you for the review! We're glad to hear you're enjoying our product and that it arrived swiftly. We appreciate you bringing the conflicting lead times to our attention—we'll look into that to make sure our communication is clearer for future orders. - Augustina
“Super products for all - the young and the old and everyone in between and for various dental concerns. Great customer care experience too. Thank you!”
Hi Aneke, thank you so much for the wonderful review! We're thrilled to hear you're happy with our products and customer care. We appreciate your support! - Augustina
We are very happy to hear that you were happy with our service Dell. We hope you are enjoying your new toothbrush and we are very grateful for your custom, Jacqui
Thank you Paul for taking the time to leave us this lovely 5 star review. We are very happy to hear that you find our sonic pro toothbrush easy to use. Thank you for your custom and support.
“Fantastic products , quick delivery and the teeth whitening strips are the best I’ve used . Have tried a few different brands but spotlight are definitely the best 10/10”
Thank you so much Paula for taking the time to leave us such a lovely review! We are thrilled to hear that our teeth whitening strips are the best you have used.
“I bought the Sonic Pro in November '24 and have been happy wih it until recently when it has started to work erratically, despite being recharged regularly. I am also disappointed that the discount code offered was not applied when I purchased replacement heads recently. I sent an email about this but had no response at all. I had expected a better product and customer service.”
Thank you Heather for taking the time to leave us a review. We are very sorry to hear that you are experiencing some issues with your sonic pro toothbrush and that the discount code did not apply to your order. Our customer service team have reached out to resolve any issues you may be experiencing with the toothbrush and to refund the discount amount back to you. Jacqui.
Thank you so much for your kind words! We’re thrilled to hear you love our products and that our customer service has made a positive impression. Your support means a lot to us. ~Breanna
Thank you for your great feedback June! We’re so happy to hear your teeth feel cleaner and that you’re enjoying the long battery life. We appreciate your custom. ~ Breanna
