Hi Laura, thank you so much for your amazing feedback! We are delighted to hear you are getting on so well with our products. It means the world to us!
“I had a the sonic toothbrush a long time ago and lost it. Been using cheaper electric toothbrushes and manual since. Not a path on Spotlight so I decided to treat myself during your Christmas sales. Very happy customer! Love my new pro brush and whitening products. The travel case is also much more robust now. Thank you!”
Thank you so much for your kind review and also for your continued support Shona! We're thrilled you are loving your new Sonic and that you like our new travel cases! Thank you 🤍🤍
Hi Annette, thank you for choosing Spotlight Oral Care, we hope you are enjoying your experience so far! If you have any questions for us, don't hesitate to reach out any time and we'd be happy to chat and advise 🤍
Thank you so much for your kind review Edmond, we are delighted to hear your positive feedback and we really do appreciate your support and custom. Thank you! X
“I made my order on sunday. At the next day, I saw that there was better offer - pro model for less money. I wrote to your support and you needed 1 day just to answer me. And after that, because my order was engraved, you couldn't cancel my order, so I can make a new one. You send me my stuff on 16th january, and I am still waiting for something, that already I don't want. Thank you very much!”
Hi Atanas,
Thank you for sharing your feedback, and we sincerely apologise for any inconvenience caused. We understand the importance of quick responses and strive to respond as quickly as possible to all customers. We regret that we couldn't accommodate your cancellation this time request due to the personalised engraving process.
Regarding your order's tracking, upon checking here, tracking indicates that your package is safely en route to your destination. Howver, if you have any concerns or further questions, please reach out to us directly, and we'll be more than happy to assist you any time.
We appreciate your understanding and value your feedback. Thank you again!
“A bit of a shock when you first use a sonic toothbrush due to the vibration and high pitched noise, but once I had worked out how much pressure and how much to move the brush it really cleans my teeth well and the two minutes fly by! It never gets horrible dribble marks down it like my old brush, and the battery is amazing. Sometimes your fingers touch the button mid brush and switch it off, the button is very light, but you learn to avoid that!”
Thank you for your amazing review Hannah! We are so happy to hear you are pleased with your new Sonic Toothbrush and we will be sure to pass on your feedback to our product development team. Thank you for your feedback, your support and custom means the world to us!
“Great product, great price, brilliant results!
This in the second purchase in our family since Christmas.
Top marks for customer service!
Thank you both for an amazing toothbrush!”
Thank you so much for your lovely review Paula! We are absolutely delighted to hear that our Customer Service team were helpful and that you are loving our Sonic! We appreciate your support and custom - thank you!
“Most definitely the best electric toothbrush I have ever used. The bristles are quite soft so delicate on the gums but my teeth have never felt so clean! Battery life is amazing, lasts for weeks and travel case comes in very handy. 10/10”
Thank you for your amazing review Amy! We are so happy to hear you are pleased with your new Sonic Toothbrush and we will be sure to pass on your feedback to our product development team. Thank you for your feedback, your support and custom means the world to us!
Dear Richard, thank you so much for taking the time to provide us with your feedback regarding your experience with Spotlight Oral Care. We genuinely appreciate customers like yourself who are open about their thoughts and experiences, as it allows us to continuously improve our products and services.
I can see our team have been in touch as we have resolved this issue for you. Anything else you need however, don't hesitate to touch base! Once again, we appreciate your input and thank you for bringing these concerns to our attention. Your feedback is genuinely valuable to us.
“As a recent buyer of the Spotlight Oral Care toothbrush, I'm thrilled with its performance. The sleek design makes it a standout on my bathroom counter, while the powerful sonic technology leaves my teeth feeling incredibly clean. The gentle bristles ensure a comfortable brushing experience, and knowing it's eco-friendly adds to the appeal. The only criticism is there’s no grip on the body so it can slip out of your hand when in use.”
Thank you so much! We truly appreciate your positive feedback.
We're delighted to hear that you are thrilled with the performance of our toothbrush and that you appreciate our eco-friendly approach. We also appreciate your feedback. We take customer feedback seriously and continuously strive to improve our products. Your comment will be shared with our team for consideration.
Once again, thank you for your support and for choosing Spotlight Oral Care. If there's anything else we can assist you with, please don't hesitate to reach out!
Thank you so much for your kind review! We are thrilled to hear you are happy with our service and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
“Loving my new toothbrush, love the white looks clean and sleek. The thin head makes it easy to reach the back teeth. Took a while to get use to the sonic but now love it. Only reason for losing a star was delivery could have been a bit quicker.”
Thank you for your review and feedback! We're thrilled to hear that you're loving your new toothbrush and finding it sleek and effective. We appreciate your patience with the delivery process and will strive to improve in that aspect. Your satisfaction is important to us, and we're here to ensure you have the best experience possible.
Thank you so much for your lovely review Julie! We are thrilled to hear that you found our product to be good, and that ordering was easy with quick delivery. Once again, thank you for your wonderful review and your ongoing support. We truly value your feedback.
“Feels clean, small brush head is great as it’s a good combo between Philips and Oral B brush head.
The travel case does feel a bit cheap, but the actually toothbrush does feel its good quality. Had it for two weeks since opening and not had to change yet. I got the rose gold colour and it looks very elegant.”
Thank you for your feedback! We're glad to hear that you're enjoying the clean feeling and the quality of our toothbrush. We appreciate your insights on the travel case and are continuously striving to enhance our products. Please reach out to our customer service if you have any further questions!
“Bought the classic sonic toothbrush at a reduced price. Arrived after 5 days.
Nice to use and handle. Makes my teeth feel clean and small head makes getting into small spaces easier. Very pleased so far and would definitely recommend.”
Thank you so much for your review! We really appreciate your support. If there's anything else we can assist you with, please don't hesitate to let us know!
Thank you so much for your lovely review! We truly appreciate your support and are thrilled to hear that you have been using our spotlight brushes for a few years now and are very happy with them. Please don't hesitate to reach out to us!
Thank you for sharing your experience! We're thrilled to hear that our toothbrush has provided you with a thorough clean, and that you're satisfied with its modes and battery life. Your feedback is greatly appreciated!
“It's been a couple weeks and I feel like I can see a difference in the colour of my teeth. My previous brush was Phillips Sonicare and this feels like it's a step up. Only three settings but it feels like it's enough. The speed of the three levels is excellent. I bought this after reading online reviews and it feels justified.”
Thank you so much Mr Daniel! We truly appreciate your feedback and are delighted to hear that you are already noticing a difference in the colour of your teeth after just a couple of weeks of use. We understand that transitioning from another toothbrush can be a big change, but we're thrilled to hear that our toothbrush feels like a step up for you!
Once again, thank you for choosing Spotlight Oral Care and for sharing your positive experience. If you have any further questions or need assistance, please don't hesitate to reach out!
“This was the second toothbrush I'd purchased as the button on the first had become almost impossible to operate. I purchased this second one as I like the size of the brush head and the ability to reach all areas. If this second brush fails I wouldn't purchase a third.”
Hi Eileen, thank you for your continued support and custom, it means the world to us! We're so sorry to hear you have had a negative experience, rest assured out Customer Service team are on hand any time and are more than happy to make sure your experience with us is an excellent one!
