“The products are good. The packaging on the dental floss is not practical as the paper box deteriorates, if it gets wet it not good. The packaging the products arrive in is too soft. The products look like they have been kicked around the place.”
Thank you for your valuable feedback. We're glad to hear you like our products, and we appreciate your input on the packaging. We'll take your comments into consideration to improve our packaging to ensure it's more durable and better protects our products during transit. If you have any more suggestions or if there's anything else we can do to enhance your experience, please feel free to let us know. Your satisfaction is important to us! 😊
We're delighted to hear that our Spotlight electric toothbrush has left your teeth feeling exceptionally clean! 😁If you have any more feedback or questions, please don't hesitate to reach out. Thank you for your support!
“Early days but so far so good, powerful and well made. Its test will be battery life and wear of the toothbrush heads plus overall durability. It’s promising but only time will tell.”
Thank you for sharing your initial thoughts! 😊 We appreciate your feedback, and we're glad to hear that you are loving your new Sonic. We understand the importance of battery life, toothbrush head wear, and overall durability, and we're confident that our product will continue to meet your expectations over time. If you ever have any questions or concerns, please feel free to reach out. We're here to ensure your experience remains promising and positive! 💪
We're absolutely thrilled to hear that our toothbrush has made such a positive impact on your oral health! 😁✨ Thank you for sharing your experience. If you ever have any questions or need further assistance, please don't hesitate to reach out! 😊
“Absolutley love the sonic toothbrush, so different to my last one, the clean feeling is brilliant, my gums are so sensitive and are receeding a bit so I was worried but the softness of the brush is ideal, only sorry I did not invest a long time ago.”
We're thrilled to hear that you love your new Sonic Toothbrush and that it's providing you with a fantastic clean feeling while being gentle on your sensitive gums. Thank you for your kind words. Your satisfaction means a lot to us! 😄🌟
“A replacement of original Spotlight flosser type that was a bit awkward to fill. I tried the American one waterpik but it had no indicator lights and less powerful so bought the new Spotlight and so far I am very pleased I did. Easy to fill and has good timer for the UVA and more session. Much better power modes and you angle at 90 degrees so easier to clean those molars! Thank you for telling me it was back in stock.”
Thank you for your detailed feedback Lynne! We're delighted to hear that our new Spotlight flosser has met your expectations and that you find it more convenient and effective. Your satisfaction is our priority, and we appreciate your support. 😊🌟
Hi Paul, thank you for taking the time to send us your feedback. We are very sorry to hear you are unhappy with the price of our replacement heads. Our packets of replacement heads have been designed to last 9 months per purchase and our team do their best to have great deals on for our customers as often as possible. I will make sure to pass your feedback on to our team for review as we can always improve and your feedback is truly valued. Please don't hesitate to reach out to us any time, wishing you a lovely day!
“I’ve been using my spotlight toothbrush for over a year now and it’s the closest thing to a dentist clean every morning and night. It’s so good I just purchased 2 more toothbrushes for my daughters. Love it”
Thank you so much Jennifer for taking the time to leave us this lovely review. We are delighted to hear that you love our sonic toothbrush and we really appreciate your custom.
Thanks so much Veronica for the lovely review. We're so glad to hear that, as expected from previous purchases, you received a speedy delivery of a quality product. We're so pleased that the recipient was happy with it too!
“Pros - Sustainable, easy to use, various colours choice, well priced
Cons - materials feel cheap (guess other side of sustainability), small size of the actual brush (personally prefer larger ones), button is very sensitive.”
Thank you for your review, Rinat! We're glad that you appreciate the sustainable materials, the ease of use, and the choice of colours that we offer. We apologize that the materials feel cheap and that the brush size is smaller than you prefer. We appreciate your feedback and are taking it into consideration for future products.
“Really well made and lovely design, but both my daughters and me can’t use the toothbrush because we all find it excruciatingly, unbearably, ticklish.
If your child has sensory difficulties, it’s much quieter compared to OralB but the vibration might be a bit much. What a waste of money.”
Thanks for your feedback! Sorry to hear about the ticklishness issue – not a fun brushing experience, I'm sure. We appreciate your insights on sensory difficulties; it's something we'll consider for future designs. If you have any other questions or need assistance with anything else, feel free to reach out to us at customerservice@spotlightoralcare.com
“Best sonic brush on the market IMHO. Even persuaded 3 cousins who were visiting us to buy one and they all agree! Great feeling in the mouth after and my dentist said my brushing HAD improved. What more could you ask for?!”
Wow, thank you so much for your fantastic feedback Stuart! We're absolutely delighted to hear that you consider our Sonic Toothbrush to be the best on the market and that it has made a positive impact on your oral hygiene routine.
We're thrilled to know that your dentist has noticed an improvement too. Keep up the great work, and if you or your cousins ever have more questions or need assistance, please don't hesitate to reach out.
“Still early days but from what I have experienced so far very good product. I have used the Hismile products and can confirm that this is a million times better so if you was thinking of using the Hismile save you money and go get yourself a spotlight product”
Thank you so much for giving our product a try and for your kind words John! We're thrilled to hear that you're finding Spotlight Oral Care to be a great alternative to other options on the market. Our goal is to provide effective and high-quality oral care products, so we're delighted to know that you're satisfied with your purchase.
If you have any questions or need further assistance, please feel free to reach out. We're here to help any time!
“Love the toothbrush. Bought lots as presents over the last few years. The on-line service is brilliant - I always catch your sales, and bulk-buy for the staff in the office too.💪 THANK YOU SPOTLIGHT”
Thank you so much for your wonderful feedback and ongoing support Eileen! 😊 We're thrilled to hear that you love our toothbrush and that you've been enjoying our online service.
It's fantastic to know that you've been sharing the Spotlight Oral Care experience with your friends and colleagues – that's such a compliment! 💚 We appreciate your loyalty and trust in our products.
“It was great getting my toothbrush so quickly. I love it. Have been using a spotlight toothbrush for a few years but my old one got broken so I couldn’t wait to get my new one. My teeth always feel really clean after using it. Thank you”
Thank you for your kind words Nora! We're delighted to hear that you received your new toothbrush quickly and that you're loving it. Your satisfaction means a lot to us, and we really do appreciate your continued support and custom. Wishing you a lovely weekend!
Thank you for being a long-term supporter of our products Lisa! We're delighted to hear that you've been enjoying them, especially your new Sonic. If you ever have any feedback or need assistance with anything, please don't hesitate to reach out. 😊🌟
