Thank you so much, Denise, for your 5 star rating of Spotlight Oral Care! We really appreciate your feedback and loyalty. Thank you for being such a great customer!
“The toothbrush head itself should be rubber - I found it very jarring when it touches my teeth - bangs against them….ultra fast vibrations need some getting used to. Teeth do feel very clean. Nice product - packaging - travel case all very good quality.”
Thank you for your review! We appreciate your feedback and will pass it on to our product development team. One thing we would advise is that you don't need to apply much pressure or brush as quickly as you would with standard electric toothbrushes or manual toothbrushes, the Sonic action does most of the work! We're pleased that you are happy with the good quality of our packaging and travel case. Thank you for your support!
“Encountered a small IT problem when ordering which was quickly rectified by a phone call from Spotlight. Order was dispatched and delivered quickly..
all round great service and great product..”
Thank you Philip for taking the time to leave us a lovely review. We are sorry to hear that you encountered a small IT problem on our website but are happy to hear it was rectified by our Customer Service team.
“Bought this product because it is designed by these two dentists and I felt it was safe to use. It is easy and painless to use and it does whiten my teeth, not turkey teeth white but I am very pleased with the end result.”
Hi Evelyn, thank you so much for taking the time to leave us a review. We are thrilled to hear that you are pleased with the end result. The speed at which the whitening of the teeth occurs does vary from person to person but the ingredients used within the product will whiten teeth.
Thank you for your kind review Alison. We are sorry to hear you aren't seeing the results you had hoped for just yet. If you'd like to pop our CS team an email any time, we would be happy to chat and offer some advice 😊
“Absolutely love every single product on the spotlight Oral Care website.My favourites are the whitening strips , the whitening tooth paste & whitening mouth wash..Customer service & delivery is 5 stars 🌟 🌟🌟🌟🌟”
Linda, thank you so much for your kind, positive review - it means the world to us. We are thrilled to hear you are happy with our service and products. Thank you!
“I did not receive my purchases yet. i rang at the end of last week to ask where they were at as i have had no email correspondence regarding the purchases which was unusual.”
Hi Lorraine, we are very sorry to hear that you have not yet received your order. The customer service manager has reached out to you and the courier to resolve this issue as soon as possible. We regret any inconvenience caused as a result of this delivery delay and look forward to having your order with you soon.
“I have always been reluctant to try an electric toothbrush but I'm a complete convert. This toothbrush is amazing and my teeth have never felt so clean.”
Thank you Michelle for taking the time to leave us this fantastic review. We are so happy to hear that we have converted you to the sonic toothbrush and that your teeth have never felt so clean.
Thank you Peter for taking the time to leave us this lovely review. We are delighted to hear that you like our sonic toothbrush. We are sorry to hear that you had to buy an adapter for the charger. The USB charger is compatible with most plugs.
Thank you Lynn for taking the time to leave us this 5 star review. We are thrilled to hear that you were happy with our customer service team and that you find our sonic toothbrush super.
“I am so disappointed. My order tracking says it was delivered on 03 October. By An Post. I did not receive it or any notification card from An Post stating they tried to deliver it, or where it was delivered to. This is the end of my online shopping!!!”
Thanks so much for your review Bernadette. I am so sorry you had a negative experience with our delivery. A member of our support team has reached out to you now. We will sort this for you ASAP!
Thanks so much for your review. We're really sorry to hear you didn't find our product to be worth the money. Your feedback is important to us, and we'd love to learn more about your experience to see how we can improve. If you have a moment, please reach out to our customer support team. We're here to help and make things right for you. Thanks for giving us your input!
