Thanks so much for your review Ian! We're glad to hear that you think the product is okay, but we're sorry to hear that you weren't impressed with the packaging. We appreciate your feedback and understand your concerns about unnecessary expenses. We'll definitely take your comments on board as we look for ways to improve our packaging without sacrificing the quality of the product. Thanks again for your honest feedback👍
Thanks for taking the time to leave a review, we're so glad to hear that our toothbrush was able to give you such a great clean! We also appreciate your feedback about the noise level - we'll definitely take that into consideration as we continue to improve our products. 😊If you have any other feedback or suggestions, please don't hesitate to let us know!
Thank you so much for taking the time to leave us this amazing review Katie! We're thrilled to hear that you've had a positive experience with our customer service team, and that you love our products. 💖 It's great to know that our quick delivery has met your expectations too! We really appreciate your kind words, and we hope to continue to exceed your expectations in the future. Thank you for recommending us! 🙌
“Only been using mine a few days but think it’s great and love the idea that the battery lasts so long! I got the rose gold and looks very chic. If you don’t like the sensation/sound of drilling at the dentist, this might not be for you - when I’m brushing my lower teeth and hit my upper teeth by accident, it has that similar sensation but otherwise a good product”
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you're enjoying your new toothbrush, especially the long-lasting battery and the chic rose gold color! We understand that the sensation of the toothbrush may not be for everyone, but we're glad to hear that it's working well for you overall. If you have any further feedback or suggestions, please don't hesitate to let us know! Thanks again for choosing our product! ❤️
“It takes a little getting used to but once you are comfortable with the sonic vibrations - more of an intense tickle - the results are great.
Long battery life as well which is good for travel. Good toothbrush & well priced.”
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you're enjoying our toothbrush and that it's helping you achieve great results. We're also glad to hear that the battery life is working out well for you, especially when you're on the go. Thanks again for your feedback, and please don't hesitate to let us know if you have any further comments or questions. We're always here to help! 💙
“I'm loving the electric toothbrush so far. I can feel the difference vs a regular toothbrush. It's as if I just stepped out of the dentist everytime I use it. Highly recommend!”
Thanks so much Wilson! Hey there! We're so glad to hear that you're enjoying the electric toothbrush and that you can feel the difference compared to a regular toothbrush. We hope that the toothbrush continues to give you that "just stepped out of the dentist" feeling every time you use it! 👨⚕️🦷 Thanks again for your support and for recommending us. If there's anything else we can do to assist you, please don't hesitate to let us know. Have a great day!
“Fantastic product, best toothbrush I have ever used. I have also used the whitening toothpaste and pen. Bought my daughters toothbrushes also, we all love Spotlight!
Recently bought more toothbrush heads, thought the postage of €5.99 for this item which weighed less than 0.1 kilo to be expensive.”
Thanks for your amazing review Emer! We're thrilled to hear that you and your daughters are loving our products, especially our toothbrush and whitening toothpaste and pen! 😍 We're sorry to hear that you found the postage to be expensive. We always try to keep our shipping costs as low as possible. Thank you for your feedback, and please don't hesitate to reach out to us if you have any further questions or concerns.
“Like others, this definitely takes some getting used to vs standard electric brushes, but I agree that it’s a super clean feel.
Not easy to change heads and no way to differentiate when sharing would be helpful.”
Thanks so much for your review Sarah! Hey there! We're glad to hear that you're enjoying the super clean feeling that our electric toothbrush provides, even though it takes a bit of getting used to! We appreciate your feedback on the difficulty of changing the brush heads and the lack of a way to differentiate between them when sharing. We'll definitely take these points into consideration for future product improvements!
Thank you so much for your review Zoe! We're thrilled to hear that you love your sonic and that it's giving you that "just left the dentist chair" feeling! We're passionate about providing our customers with the best possible oral care products, so we're delighted to hear that our product is meeting your expectations. Thanks again for taking the time to share your feedback, and please don't hesitate to reach out if you need anything!
“Iv recently repurchased yr toothbrush heads in the hope they wont disappoint like my last repurchase. The heads literally fell apart in my mouth. Hopefully this time the heads will be of better quality. Other than that I love your sonic toothbrush”
Thanks for the review and for giving our toothbrush another chance! We're sorry to hear about the trouble you experienced with the last set of heads. We can assure you that we take product quality very seriously and have made improvements to our manufacturing process to ensure that our brush heads are of the highest quality. We're glad to hear that you love our sonic toothbrush! If you have any other feedback or suggestions for us, we'd love to hear them! Thanks again for your support. 😊
“I ordered an electric toothbrush on Wednesday afternoon after a visit to my dentist and it arrived at 10am the next day. Very impressive. I’m finding the toothbrush very easy to use and my teeth feel really clean. I’m very happy with my purchase.”
Thank you, Barbara, for your fabulous review! We really appreciate your support and custom. We are thrilled that you are finding the toothbrush easy to use and that your teeth are feeling super clean. If you're happy, we're happy! Thank you so much.
“I love your teeth whitening strips as they don't make my teeth sensitive. I bought the water flosser but find it very awkward to use hence don't use it like I thought I would :(
The sensitive toothpaste is not as good as sensodyne toothpaste for my teeth unfortunately.
Both my kids have the electric tooth brush and absolutely love them.”
Hi Yvonne, thank you for taking the time to pass us on this valuable feedback. We appreciate your custom and support and we are always happy to chat and help out.
We would advise that Water Flossing can take a little getting used to and it can take a couple of uses to find the correct technique for you. If you visit the Water Flosser product page on our website we have a great video up which we would recommend watching if you are new to using the device!
In relation to our sensitive toothpaste, we would love to hear your feedback. If you would like to pop our CS team an email at info@spotlightoralcare.com our team are happy to chat and advise.
Thank you for your support, wishing you a fabulous day!
Thank you for your fantastic review! We are so glad to hear that you are so happy with our product and that you find them so easy to use. We hope you continue to benefit from our whitening products and look forward to serving you again!
“I am happy with my purchase as I got a great price, the package was swiftly delivered, and I love that it is easy to use, light not bulky or awkward or tricky to use, and it is compact I have been using it for four days now and Spotlight Oral Care LED System seems to be doing what it was designed for. I recommend it.”
Thanks so much for taking the time to leave us such a positive review about your new electric toothbrush! We're thrilled to hear that you're happy with your purchase, and that it's been meeting your expectations so far.
It's great to hear that the package arrived swiftly and that you found the toothbrush easy to use. We know that some electric toothbrushes can be bulky and awkward, so we're glad to hear that our Spotlight Oral Care LED System isn't one of them!
Thanks again!
Posted 1 year ago
Thank you so much for your 5-star review! We are delighted to hear that you are happy with your purchase of our LED system and the quick delivery. We truly appreciate your custom and support!
Thanks so much Sarah for your review! We're glad to hear that you're enjoying the toothbrush itself!
We're sorry to hear that you're disappointed that the toothbrush doesn't come with a standard bathroom 2 pin plug option. We understand how frustrating it can be when a product doesn't meet all of your expectations.
We want you to know that we appreciate your feedback and we'll definitely take it into consideration for future product improvements. In the meantime, if you need any assistance finding an adapter or alternative charging option, please don't hesitate to reach out to our customer service team at info@spotlightoralcare.com. We're here to help!
Posted 1 year ago
Hi Sarah, thank you so much for taking the time to leave us this review! We are thrilled to hear you are loving your new Sonic Toothbrush and we appreciate your feedback in relation to the plug type. We will be sure to pass this on to our product development team for review.
As the brush only needs a 15 hour charge and can last up to 70 days you should find this does not hinder the performance of our Sonic Toothbrush. The toothbrush should not be left sitting on the charger when not in use unless it is in need of charging. The brush does not need to be kept on the the charger in the bathroom, just charged up once and it should last you a long time before needing to be recharged!
Thank you for your support and custom, we hope you have a lovely day!
Thank you so much for your fabulous review Maggie! We're delighted to hear you have had such a great experience and you're so happy with the results. We really appreciate your loyalty and support, your kind words mean the world to us! Wishing you a lovely day x
“Started getting really sensitive teeth to the point it was causing me a lot of pain. I bought this and started noticing a difference from day 2. And now, a week later, my teeth feel and look much healthier! I love it and will be buying more of this.”
Thank you so much Funto! We're so glad that the product has helped to ease your sensitive teeth and we are thrilled that you are so pleased. Thank you for your kind words and support, wishing you a lovely day!
Thank you so much for your lovely review Mary Kaye! We're so glad that you are enjoying your new water flosser and that you are happy with our new design! Your support and custom means the world to us.
