Thanks so much for your lovely review! I’m so sorry you’re finding the strips uncomfortable. I will be sure to pass this feedback onto our development team. Please feel free to reach out to us if you have any further questions.
“I’ve only been using spotlight oral care for a week and I can see a huge difference I love that it’s now part of my routine and makes me feel so fresh 👌🏻⭐️”
Thanks for the lovely review! It's great to hear that you're a long-time fan of our whitening strips and toothpaste. Sounds like it's doing a fantastic job for you. We appreciate your support!
Thank you for the review, Loretta. We're glad to hear that you're happy with the product overall. However, we're sorry to hear that you had a faulty brush the first time around. That's definitely not what we want for our customers. If you ever run into any issues in the future, don't hesitate to reach out to our customer support team at info@spotlightoralcare.com. They'll be more than happy to assist you. Thanks again for your support!
Thank you so much for taking the time to leave such a lovely review! We are happy that you appreciate the quality of our product! Thanks again for your support!
“Spotlight Oral Care provide an excellent and efficient service. Their products are of high quality, but it's too soon for me to review the Tooth Whitening Accelerator Gel as I haven't been using it long enough to see any results. I'm confident that it will also prove to be excellent.”
“I have no problem with your sonic brushes. However am a very disappointed , I spent over e200 and only got a pack of bamboo brushes as a free gift.it states on your site that any purchase over E60 gets a free gift so I would have been better off buying seperately.”
Thanks for sharing your feedback with us. We're glad to hear that you have no issues with our sonic brushes. However, we apologize for any disappointment caused by the free gift you received. We understand your frustration, especially if you were expecting something different based on our website's promotion. We'll definitely take your feedback into consideration and work on improving our gift offerings in the future. If you have any other concerns or questions, feel free to reach out. We're here to help!
“I am yet to receive my order. Yodel placed this in a bin even though I was inside. They didn’t even call to let me know. By the time I read the email the package had vanished. No update on whether the item will be reordered or if I’ll receive my money back. Also there now appears to be a larger discount than the original offer I saw… I should simply walk away now rather than get more irritated.”
Thanks so much for your review. I am so sorry for the issue you have had with your order and I can assure you this is not the norm for us. A member of our team has reached out to you and we will sort this for you asap.
“I love this electric toothbrush. The beep every 30seconds is a great reminder to change position. I also like the 3 different settings.
It's also good having the travel case.
The only thing I don't like is trying to get the head off the main part of the toothbrush. I would have given 5 stars if the above was easier.”
Thank you for your kind review and feedback Susan. We are delighted to hear you are loving your new Sonic Toothbrush - we really do appreciate your support and custom! Just a little tip for you: To remove the brush head off your Sonic Toothbrush you need to hold the head and pull straight up with a little strength as the head is fitted tight to stop it moving while vibrating. You do not need to twist the toothbrush head to remove it, it should come off by pulling straight up. Any help you do need however, please don't hesitate to call or message us any time! 😊
Thank you so much for your 5 star rating, Emily! We are so glad that you love our products and we're delighted to hear that you are happy with our shipping time! We're always striving to provide great prices for our customers and we're glad you were pleased with this! We appreciate your support. Thank you!
“I bought the LED whitener kit. There was a great price reduction, ease of ordering and swift delivery.
I've only just started using, it's easy to operate. Too early to report on results yet, but there's no reason to disbelieve other reviews, which is why I bought it!”
Thank you so much for your kind feedback! We are thrilled to hear the order process was easy for you and that you are excited to try our new LED system - we know you will love it. Thank you for your support.
Thank you so much, Katie, for your kind review! We are delighted you are loving your Sonic Toothbrush! It's so wonderful to hear such positive feedback! We appreciate your support and custom, thank you!
Thank you for providing your feedback of our product, Catriona. We appreciate you taking the time to let us know about your experience. We apologize that you are not seeing the results we promised and are very disappointed that this has been the case. Some people may need a longer time to use and get used to a product but if our team can assist further please do not hesitate to get back in touch!
