Thank you so much for your review, Teresa! We are thrilled to hear that this product is much better than the one before and that it lasts. Your satisfaction is our number one priority!
“Disappointed. Having purchased the Sonic Toothbrush for £71.50, I was immediately offered the same item for £66 via the Spotlight Oral Care email / text marketing. This has resulted in me feeling that I have been overcharged.”
Thank you for your feedback, David. We appreciate you taking the time to share your experience with us. We apologize for what happened with the Sonic Toothbrush. Your satisfaction is important to us, and we'd like to assist you further. Please email us at customerservice@spotlightoralcare.com with details about your purchase, and our team will be happy to help you with a resolution."
“I like the UV water purifier. The strong rinse seemed a bit too strong at first after my Waterpik flosser, but I think it'll be OK. The controls are a little tricky, as I like to turn it off and on during use. Just glad I learned to play the recorder when I was young, because that's what using the controls feels like. The water container is good, because it can be easily emptied.”
Thank you for your review! We are glad that you enjoy the UV feature! We apologize that the controls are a bit tricky. I will pass your feedback on to our product development team. We are also pleased that the water container is easy to empty for your convenience. We truly appreciate your feedback!
“I bought the electric toothbrush - which stopped working the first time I had to replace the head. I have given it another shot - so have bought a second brush, but I was very disappointed this broke after such a short period of time. It just stopped vibrating, even when charged.”
Thanks so much for the review Celia. We're sorry to hear about the issues you've encountered with our electric toothbrush. Your satisfaction is important to us, and we'd like to assist you further. Please email us at customerservice@spotlightoralcare.com with details about your purchase, and our team will be happy to help you with a resolution.
“The products are good. The packaging on the dental floss is not practical as the paper box deteriorates, if it gets wet it not good. The packaging the products arrive in is too soft. The products look like they have been kicked around the place.”
Thank you for your valuable feedback. We're glad to hear you like our products, and we appreciate your input on the packaging. We'll take your comments into consideration to improve our packaging to ensure it's more durable and better protects our products during transit. If you have any more suggestions or if there's anything else we can do to enhance your experience, please feel free to let us know. Your satisfaction is important to us! 😊
We're delighted to hear that our Spotlight electric toothbrush has left your teeth feeling exceptionally clean! 😁If you have any more feedback or questions, please don't hesitate to reach out. Thank you for your support!
“Early days but so far so good, powerful and well made. Its test will be battery life and wear of the toothbrush heads plus overall durability. It’s promising but only time will tell.”
Thank you for sharing your initial thoughts! 😊 We appreciate your feedback, and we're glad to hear that you are loving your new Sonic. We understand the importance of battery life, toothbrush head wear, and overall durability, and we're confident that our product will continue to meet your expectations over time. If you ever have any questions or concerns, please feel free to reach out. We're here to ensure your experience remains promising and positive! 💪
We're absolutely thrilled to hear that our toothbrush has made such a positive impact on your oral health! 😁✨ Thank you for sharing your experience. If you ever have any questions or need further assistance, please don't hesitate to reach out! 😊
“Absolutley love the sonic toothbrush, so different to my last one, the clean feeling is brilliant, my gums are so sensitive and are receeding a bit so I was worried but the softness of the brush is ideal, only sorry I did not invest a long time ago.”
We're thrilled to hear that you love your new Sonic Toothbrush and that it's providing you with a fantastic clean feeling while being gentle on your sensitive gums. Thank you for your kind words. Your satisfaction means a lot to us! 😄🌟
“A replacement of original Spotlight flosser type that was a bit awkward to fill. I tried the American one waterpik but it had no indicator lights and less powerful so bought the new Spotlight and so far I am very pleased I did. Easy to fill and has good timer for the UVA and more session. Much better power modes and you angle at 90 degrees so easier to clean those molars! Thank you for telling me it was back in stock.”
Thank you for your detailed feedback Lynne! We're delighted to hear that our new Spotlight flosser has met your expectations and that you find it more convenient and effective. Your satisfaction is our priority, and we appreciate your support. 😊🌟
Hi Paul, thank you for taking the time to send us your feedback. We are very sorry to hear you are unhappy with the price of our replacement heads. Our packets of replacement heads have been designed to last 9 months per purchase and our team do their best to have great deals on for our customers as often as possible. I will make sure to pass your feedback on to our team for review as we can always improve and your feedback is truly valued. Please don't hesitate to reach out to us any time, wishing you a lovely day!
“I’ve been using my spotlight toothbrush for over a year now and it’s the closest thing to a dentist clean every morning and night. It’s so good I just purchased 2 more toothbrushes for my daughters. Love it”
Thank you so much Jennifer for taking the time to leave us this lovely review. We are delighted to hear that you love our sonic toothbrush and we really appreciate your custom.
