“I got the Sonic Pro Bundle pack at Christmas and I am very happy with results so far. Will be looking into buying future teeth whitening products here”
“My first sonic toothbrush was temperamental from the off not holding it's charge, then the on/off button stopped working. The brush was only 3 months old when I contacted customer services. After providing video proof Ornaith quickly sent me a replacement brush.
I have had the replacement brush a couple of weeks now and it runs so much better than the first which must have been faulty. I am very happy with this brush, it provides a thorough clean and holds it's charge for ages.
Customer service was excellent.”
Thank you for your detailed review! We’re so glad to hear that the replacement brush is working well for you and providing a thorough clean. We appreciate your patience, and it's great to know our customer service team was able to assist you quickly. Thank you for sharing your experience!
“Great products - toothbrush, tooth paste & whitening products. I had a slight issue and contacted Spotlight. They responded really quickly and resolved the issue - excellent customer service. I was so impressed I now have all the family using Spotlight products.”
I’m really sorry to hear about your negative experience with customer service. This is certainly not the standard we aim for, and we appreciate your feedback. Please feel free to reach out again with any further concerns, and we’ll do our best to assist you in resolving the issue.
“I haven’t received it yet and I ordered it weeks ago, it was ment to be a birthday present… I had to go you and buy something else.. I’m very disappointed and wondering when it will come”
“Fantastic product with great service and speedy delivery. Having tried another water flosser a few years ago, I was put off the experience by the clunky delivery of water and the need to refill the flosser during operation. Fast forward to this year and I decided to give them another go. Doing the obligatory research, i came across Spotlight Oral care and am really pleased I did. Theflosser is easy to use with a large water tank and a choice of heads and settings. Having at first sprayed my bathroom walls with water on my first attempt, I soon found the head and setting that suited me and am flossing like a pro.”
“Water Flosser with UV Steriliser is a waste of money. It's been nearly a year I bought. To be honest I didn't use first month as I had my previous one from different brand working fine, as it was old and finally i thought I should use the new one. First time I used I thought I didn't charge it enough, I found it is slow, even with the . Later I realise no matter how many hours I charge the performance is not up to mark even with 120 IPS. Very dessapointing.
I like the brush. It works well.”
Thank you for sharing your feedback. We're really sorry to hear about your experience with the Water Flosser. If you haven't already, please reach out to our customer service team so we can assist further. We're glad to hear the toothbrush is working well for you, though, and we truly appreciate your support.
“Great customer service.
We had a problem with the 1st flosser. The response was immediate and correct in replacing the faulty product.
The products (I have both toothbrush and water flosser) are excellent.
I thoroughly recommend Spotlight Oral, both for products and for customer service.”
Thank you so much for your review! We're thrilled to hear that the replacement process went smoothly and that you're happy with both the toothbrush and water flosser. Your recommendation means a lot to us, and we’re grateful for your kind words about our customer service.
“Excellent attention given by the Care team who provided me with a replacement toothbrush quickly after i e mailed them with the problems I had been experiencing with the toothbrush and charging difficulties.
Thank you for your prompt attention and I am very happy with my new toothbrush .”
Thank you for your kind review! We're so glad to hear our customer care team was able to assist you quickly and that you're now happy with your new toothbrush.
“My first electric toothbrush but very happy with it. Super easy to set up and charge. It took a little getting used to for the first few days, just quite different to a manual brush, but am really happy with it.”
Thank you for your review! We’re so glad to hear you’re happy with your first electric toothbrush and that you’ve adjusted to it quickly. We appreciate your feedback and hope you continue to enjoy it!
Thank you for sharing your experience, and we're sorry to hear that you’ve had issues with your brushes. Please feel free to reach out to our customer service team if you’d like further assistance or have any concerns.
Thank you so much for your wonderful feedback! We’re thrilled to hear that the whole family enjoys using our products, and especially that the kids find brushing fun.
“Excellent product. Very clear instructions for use. Quality packaging, supplies & cover.
I have always used the top product on the market, as recommended by dentists & have to say the Spolight Oral Care leaves it very much in the shade. The level of cleanliness is that of a professional dentist visit. Fantastic.
Well done on an excellent product that definitely does what it says 👏”
“I recently purchased the water flosser and the LED whitening kit and I have nothing but praise for both products! Results are obvious after the first few uses!”
Thank you for your great feedback! We’re so glad to hear you’re seeing noticeable results with both the water flosser and LED whitening kit after just a few uses.
“Overall my tooth washer ( not correct term) was satisfactory except for the treading on the plastic bottle was difficult to match with the treading on the unit. It takes me a few attempts to secure it properly before using. Otherwise the cleaning of my implants is good. Regards, John Donohoe.”
Thank you John for taking the time to leave us this review. The tank should apply to the device easily - if you are experiencing any issues with the threading please let our customer service team know and they will try to find a solution.
