“I am delighted with my Spotlight toothbrush. It's an ideal design and my teeth feel super clean afterwards. I would definitely recommend Spotlight to others.”
That is wonderful feedback—thank you so much! We are absolutely delighted to hear that you love your Spotlight toothbrush, find the design ideal, and are enjoying that feeling of super clean teeth afterward.
We truly appreciate your high recommendation of Spotlight to others! We’re so glad you chose us. 😊 -Tina-
“I’ve been using and gifting the brushes and teeth whitening systems for years. This year I bought brushes for all my God Children, thought I got a good deal on Black Friday, 15 mins after placing my order a new deal hit my inbox that had free accessories. I’d spend almost €400 euro so could have had 3 of the whitening lights 😖 knocked the shine off my order”
Thank you so much for this incredible review! We truly cherish customers like you—it means the world to us that you have been using and generously gifting our brushes and whitening systems for years, and that you chose our products for all your God Children this Black Friday!
We are genuinely sorry to hear that the timing of the subsequent deal knocked the shine off your excitement. We completely understand how frustrating it is to see a better offer appear just minutes after a large, loyal purchase.
As a valued, long-time customer who placed such a significant order (almost €400), we would love to restore that shine for you. We are happy to honor the difference and send you the free the 3 whitening lights that were included in the later deal. -Tina-
We are genuinely sorry to hear that you are finding the water flosser difficult to use and that you feel it wasn't worth the money. That is certainly not the experience we want our customers to have.
We understand that water flossers can take a little practice to master initially. We would love to help you get the most out of your purchase! I will be contacting you via email to further assist. -Tina-
“I have been using spotlight products for a few years now from the sonic toothbrush to the mouthwash, toothpaste etc , I can only say they are the best and I continue to buy especially now as they are available in some pharmacy’s makes shopping easier. Also customer service is excellent definitely recommend this brand.”
We are absolutely delighted to hear that you have been a loyal member of the Spotlight family for years, consistently choosing everything from our Sonic Toothbrush to our toothpaste and mouthwash.
Your endorsement that our products are "the best" is the highest compliment we could receive!
We also deeply appreciate you acknowledging our excellent customer service and our expanded availability in local pharmacies—we love making shopping easier for you!
Thank you again for your outstanding support and high recommendation of the brand! We look forward to serving you for many more years to come. -Tina
Gnashers are glowing"—we absolutely LOVE that! 😄 That’s exactly the kind of result we aim for! Thank you so much for the fantastic feedback and for letting our products provide the "great brush work." Keep those pearly whites shining! ✨ -Tina-
“When I was plaing my last order, I emailed that I had broken the water tank on my flosser and wanted to order a new one. Without even questiong how it had broken, a new one was issued at no cost. Excellent customer service!!”
thank you for sharing this experience! We were delighted to help you get a replacement water tank so quickly.
We believe in making things easy for our valued customers, and sometimes that means cutting out the questions and simply getting you the part you need right away so you can get back to using your flosser.
Your recognition of our customer service means the world to our team. Thank you again for your loyalty and wonderful feedback! -Tina-
Thank you so much for the excellent feedback! We are committed to providing efficient service and are thrilled to know we hit the mark for you. We appreciate your business! -Tina-
That's wonderful to hear! We are thrilled that you are experiencing the deep clean that the sonic is designed to deliver.
We specifically included the 30-second quadpacer feature because we know how important it is to clean every section thoroughly—we're glad to hear it's making a real difference in your brushing routine!
Thank you for sharing your positive feedback! We hope you continue to enjoy your clean and healthy smile. -Tina-
“My husband and I are already owners and great fans of the Spotlight Pro electric toothbrush. It cleans teeth very well indeed, it is very quitet and keeps its charge for many weeks - better than any other electric toothbrush. I was thrilled to buy another for our daughter for Christmas at an incredible discount on Black Friday.”
We truly value customers like you and your husband who have become great fans of the Spotlight Pro!
We are thrilled to hear that the toothbrush continues to impress you with its superior cleaning power, and that you've noticed its very quiet operation and its long-lasting charge—it's feedback like this that confirms our product quality is truly best-in-class.
We were so excited to see you take advantage of the Black Friday offer and choose the Spotlight Pro as a gift for your daughter. We hope she loves it just as much as you do!
Happy holidays and thank you again for your incredible loyalty and support! -Tina-
Thank you so much for taking the time to leave this review, especially after experiencing an issue.
We are thrilled to hear that you consider the Sonic Toothbrush a great product! And while we never want you to encounter a problem, we are dedicated to resolving issues swiftly and efficiently.
We are delighted that our team was able to post out a replacement rapidly and get you back to enjoying your toothbrush with minimal downtime. That is exactly the level of service we strive for.
We appreciate your business and are happy to have earned your "thanks again!"
Happy brushing! -Tina-
Thank you so much for this wonderful review! We are thrilled to hear that you experienced great, efficient service and quick delivery. Knowing you love the products makes our entire team happy. We appreciate you recognizing our commitment to both speed and quality! We look forward to serving you again. -Tina-
We appreciate you leaving a review! It's fantastic to know that you are enjoying a clean and fresh feeling, and that the product was easy to use. Thank you for choosing us! -Tina-
“The customer service and support really is exceptional. Always friendly, always fast to respond and any issue is always resolved quickly and easily. And of course the Sonic Pro toothbrush is absolutely excellent too! I couldn't be happier.”
We appreciate you taking the time to leave this excellent review! Knowing that you are happy with both the quality of the product and the on-time delivery truly makes our day. Thank you for your continued support! -Tina-
“Spotlight are a fantastic Irish Owned Company. Their products are amazing. Its the only oral products I use, I have gotten each family member a stocking filler, and my son is getting the kids electric toothbrush gift set. I cannot recommend them highly enough”
thank you so much for this truly incredible review! Your loyalty and support mean the world to our whole team here at Spotlight.
We are so proud to be an Irish-owned company, and knowing that our oral care products are the only ones you use is the highest compliment we could possibly receive.
It’s wonderful to hear that you're sharing the gift of a healthy smile by giving our products as stocking fillers! We are especially excited that your son will be receiving the Kids Electric Toothbrush Gift Set—we hope he loves it!
Thank you again for recommending us so highly. It is customers like you who make what we do so rewarding.
Happy brushing from our Irish family to yours! -Tina-
Thank you so much for your fantastic review Marita! We’re thrilled to hear that our electric toothbrush stands out for you and that it’s become your go-to. Your support means a lot to us, and we’re so glad we could provide a brushing experience you truly enjoy! ~Suzanne
“Everything from spotlight is amazing and great value ive been using for years now just got some for my kids which they love and definitely encourages them to brush more so happy days 🥰🥰🥰🥰”
Thank you so much for your lovely review Grainne! We’re thrilled to hear that Spotlight has been part of your routine for years and that your kids are enjoying their new toothbrushes too. Helping little ones build healthy brushing habits while having fun is exactly what we love to see—happy days indeed! 🥰 ~Suzanne
Thank you for your review Caroline! We’re delighted to hear that you were happy with our service and delivery, and we hope your daughter loves her gift when she gets to use it. Wishing you both a wonderful holiday season filled with smiles! ~Suzanne
“I will return to spotlight over and over again. I have brought for and recommended their toothbrushes to numerous family and friends as not only are their spotlight sonic toothbrushes fantastic but above anything else their customer service is the best I’ve ever experienced across the board.”
Thank you so much for your wonderful review Miranda! We’re delighted to hear that you love your Spotlight Sonic Toothbrush and that you’ve recommended us to your family and friends — that truly means the world to us.
We’re especially thrilled that our customer service team has made such a positive impression. We always strive to go above and beyond, and it’s amazing to hear that reflected in your experience.
Thank you again for your loyalty and support. ~Suzanne
Thank you for your feedback and for letting us know how you feel Annette. We completely understand – we want to make sure our emails and messages are helpful, not overwhelming. You can manage your preferences or unsubscribe at any time using the link at the bottom of our emails.
We really appreciate your support and hope you continue to enjoy our products! ~Suzanne
“Just ordered a second toothbrush for my wife, toothbrushes are very good, slim and lightweight but the chargers only last about 30-40 charges and then seem to pack in, this is the second charger that has packed up on roughly the same amount of charges, luckily I only charge my toothbrush once a month so therefore get about 3 years from a charger, pity the chargers don't last as well as the brushes. Will now use my wife's new charger for both brushes, so not the end of the world.”
Hi Stephen,
Thank you so much for taking the time to leave your feedback and for your continued support! We’re really glad to hear you’re enjoying the toothbrushes themselves.
We completely understand your frustration with the chargers – we aim for them to be as durable as the brushes, so we appreciate your honest comments. Your feedback is really valuable and will help us improve future designs.
Thanks again for sharing your experience, and we hope your wife enjoys her new toothbrush! ~Suzanne
