“Over priced and packaging is good but a bit OTT. I do not think these should be sold as a teeth whitening products. I have spent a lot of money with Spotlight. Teeth whitening strips, whitening mouth wash, whitening pen, whitening toothpaste. I stupidly purchased the whitening light system. After hundreds of pounds I'm no further a head. The marketing is excellent as it convinces idiots like me to spend money. Save your money until you can afford to get it done at a Dentist surgery.”
Thank you so much for leaving us your feedback, we really appreciate you taking the time to let us know about your experience. We apologize for not living up to your expectations when you purchased our LED system. We are always trying to improve our products so will ensure to pass on your comments regarding our packaging!
Your feedback is extremely valuable to us and we hope to use it to make improvements and deliver a better experience for our customers. We would be happy to assist further if you would like to reach out to our customer service team via info@spotlightoralcare.com ❤
“After 4 notifications of delivery still not received it 3 days later. First time with them but not any good reviews till I get the parcel
Mon 6th March still no delivery, how easy is it for a refund?”
Thank you for your feedback, Thomas. We appreciate you taking the time to let us know about your experience and we apologize that your order has not yet been received. We understand how frustrating this must be, and our team has advised they have reached out to the courier to resolve this issue for you and have been in touch. Again, we sincerely apologize for what happened, as we strive to make sure all of our customers have a positive experience. All of us at Spotlight Oral Care value your feedback, and we appreciate your loyalty.