“The order went smoothly and the water glosser seems to work well although a little bigger than a competitors model that I had been using for many years. I like the water sterilisation mode as this is definitely an added bonus and very important. I was surprised to find that for such an expensive model against competitors that there is only a 1 year warranty which I think in this day and age is woefully inadequate for the price. I also have found that since purchasing this product I've been swamped with email offers. Perhaps rather than unsubscribing I would appreciate it if they could tone things down somewhat.”
Thank you for your kind review and feedback S. We appreciate your support and custom and your feedback will be taken seriously. We are very sorry to hear you are unhappy with our marketing communications and we'll do our best to improve going forward. Any concers, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get it sorted for you as quickly as possible!
“Spotlight are one of my favourite brands. I love all of their products. They are excellent to deal with and have the best customer service that I have dealt with in years.”
“Hello,
I have yet to receive my purchase and when tracking my order number CA404150633IE it seems like nothing has happened since December 8th?! I hope to receive it before December 24th since both of the products are Christmas presents. With that in mind, it is difficult to rate the product.”
Thank you for taking the time to leave us a review Carina. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with delivery, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“The Sonic Pro toothbrush is superb and the battery seems to last forever. It's a pity that it doesn't take the same heads as the original brush, but in marketing terms I guess it's better. Anyway, it does a great job all round.”
Thank you so much for your kind review Anthony, we're thrilled you are loving it. Your support and custom means the world to us! Wishing you a fabulous Christmas 🤍🤍
“Have been using toothpaste for about 2 years. Powder is expensive for the amount you get. Gel is OK but the pump action is poor. I'll keep buying toothpaste but not the powder or gel. Neither have increased the whiteness of my 80 year old teeth sorry.”
Hi Valerie, Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“I had oral b before purchasing spotlight and oh my god this toothbrush is amazing!! It is really gentle on my gums and it cleans my teeth so well. I would recommend to all and especially to anyone who has sensitive gums”
Thank you so much for your kind review. Your support and custom means the world to us! Wishing you a fabulous Christmas and thank you for recommending us! 🤍🤍
“Whilst the product is what I ordered, I was e-mailed about a Cyber Monday flash offer, available for 2 hours that included a free gift worth €98. I went to use the offer within 10 minutes of receiving the e-mail only to be advised that the free gift on offer was GONE! I did proceed with my order as it's a Christmas gift for someone but the experience left a sour taste and if an offer is for 2 hours, it should be available for 2 hours.”
Hi there,
Thank you for sharing your experience, and we sincerely apologise for any frustration caused by the Cyber Monday flash offer. Unfortunately, the free gift promotion was available for a limited time while stocks lasted, and due to high demand, the sets with the free gift sold out quickly.
We sincerely regret any inconvenience this may have caused. Our team is constantly working to bring exciting offers, and I assure you that we will take your feedback into consideration to enhance future promotions.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for your understanding.
“I could see the difference after the first use and continue to see a difference.
The strips adhere to the teeth so well no sliding off as in other brands I have used.
No teeth sensitivity
So impressed have purchased again”
Thank you so much for your kind review. We are thrilled to hear you are loving our strips and seeing the difference! Your support and custom means the world to us! Wishing you a fabulous Christmas 🤍🤍
Hi Mary, thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with delivery, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
Thank you so much for your kind review Linda. We are delighted to hear you are loving your new Sonic Pro! Your support and custom means the world to us! Wishing you a fabulous Christmas 🤍🤍
“I have been using the toothpaste for about six months now, I ordered two sets of whitening strips and powder, unfortunately one set was minus the strips, it is all being looked after for me now,I cannot give you feedback as I have not used it yet.”
Thank you so much for your kind review Catherine. Your support and custom means the world to us! Please don't hesitate to pop our CS team a message regarding the missing strips and we'll get it sorted. Wishing you a fabulous Christmas 🤍🤍
“Love using spotlight products toothpaste mouth wash is the too items I use.... It feels like I've been to the dentist.... I use there products because off my gums and they've helped so much”
“Gorgeous-looking products and packaging!
At first, it felt very strange using the toothpaste as I'd never used an electric toothbrush before but I have sensitive teeth and now I'm very used to it and love it.
I've already noticed my teeth are getting whiter also!”
Thank you so much Evelyn for your 5-star rating of Spotlight Oral Care! We really appreciate your positive feedback. We are delighted to hear that the product has been working well for you! Thank you for your custom!
