“I have ordered brush. The tip is in totally different colour than the base. But it cleans teeth well. I have also ordered some spare ends, but they are for another mode of brush base, as it turns out - I was a bit uncareful. It is surprising thouhg that the order would be packed, rather than some question sent from customer care, if I am sure I would like to order the brushes that are not compatible. I have unpacked one of the heads now from the foils, so can I actually return it now? Please let me know on alicjawi90@gmail.com”
Thank you for taking the time to leave us a review Alicja. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“I have tried lots of teeth whitening strips and other whitening products and spotlight oral care is by far the best that I’ve tried. The strips stay in place really well and aren’t fiddly to put on and they don’t hurt my teeth at all. I’ve seen a good improvement in the colour of my teeth too!”
Thank you so much for your kind review, we are delighted to hear your positive feedback and we really do appreciate your support and custom. Thank you! X
Thank you so much for your kind review Damien! We are thrilled to hear you are happy with our service and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
“Fantastic products, been using spotlight for over a year and wouldn’t use anything else. Have all the products available and highly recommend all of them. Everything does what it says it does and I can see the difference and so can my dentist. Happy healthy mouth!”
Thank you so much for your review Benjamin. We're incredibly grateful for your support and for taking the time to share your experience with our products.
We appreciate your recommendation of all our products. We're delighted to hear about your dentist's recognition of the difference in your oral health!
Thank you for being a loyal customer and for your kind words. We truly appreciate your continued support and trust.
Thank you so much for taking the time to leave us a review! We truly appreciate your support and feedback. We apologise for any inconvenience caused by having to purchase a 2-pin adaptor for your shaving plug.
Thank you for your support !
“Currently we're happy to use it. Timer works fine, pressure sensor as well. Using the first speed and the results are good.
It might be not obvious how to quit timer session (when there is 30sec per quadrant), but it's not an issue. :)
Also, the brush nozzle is tight to put on, but maybe it's a "security thing" for it to be in place.”
Thank you so much for review Paul! We truly appreciate your support and are thrilled to hear that your wife is delighted with your purchase! We're always here to help and provide assistance whenever you need it.
“Bought the new whitening powder and strips on special offer and impressed. Always used the toothpaste and strips before which are good and big plus is no not sensitivity , I have only used the powder so far and can already see an improvement so hopefully with the strips even whiter. Would definitely recommend and buy again”
Thank you so much for your kind words! We are thrilled to hear that you are impressed with our whitening powder and that you are already seeing an improvement!. We are confident that our strips will help you achieve an even whiter smile!
“I recently purchased the kids toothbrush and toothpaste monster and cheetah they absolutely love brushing there teeth now and they now just brush their teeth without me having to ask them to brush definitely a winner in my household will be purchasing again thank you 🤩”
Thank you so much for your glowing 5-star rating and review Elaine! We appreciate your support and are thrilled to hear that your kids are loving the toothbrush and toothpaste in the monster and cheetah designs. It's wonderful to know that they now willingly brush their teeth without any reminders!
Hi Leah, thank you so much for taking the time to share your feedback about Spotlight Oral Care. We truly appreciate hearing about your experience, and we value your honesty.
Please pop our customer service team an email to info@spotlightoralcare.com and we can advise further on this for you!
“Spotlight are a fantastic company with fast delivery of all there products, I was a little bit disappointed that my first spotlight toothbrush only lasted 4 years and I felt a little let down by the response I got when I phoned about this . I have bought a new toothbrush from spotlight light and I hope this lasts longer !!!!!”
Hi Claire,
Thank you for taking the time to leave a review!
We design our Sonic Toothbrushes to be durable and reliable, however, the actual lifespan of an electrical product can vary from person to person based on their specific usage habits.
We thank you for your support of Spotlight Oral Care and hope that you enjoy your new Sonic toothbrush!
“I have purchased 8 toothbrushes from spotlight (1 for myself the rest as gifts) every single time I purchase from spotlight I have a better experience than the last. They are a joy to deal with and customer care go above and beyond. I will continue to support spotlight oral care no doubt about it.”
Hi Julie,
Thank you so much for your kind review and continued support, it's always a pleasure chatting to you. Your support and custom means the world to us, don't hesitate to touch base any time!
“It’s great to have a new type of tooth care. The sonic toothbrush is gentle and efficient. It’s easy to use and also to take away with you. The brushes are the right size for my mouth. I feel the whole system works well.”
Thank you for your amazing review Teresa! We are so happy to hear you are pleased with your new Sonic Toothbrush and we will be sure to pass on your feedback to our product development team. Thank you for your feedback, your support and custom means the world to us!
“Used this toothbrush twice, firstly the power button is situated right where my hand holds it so it keeps switching off. Also, the brush turns a lot because I have to keep switching it back on so the back of it rattles against my teeth, so much so it vibrated my crown right out of my mouth and I bit it. Just back from the dentist and a new crown will cost me £500!
For me personally this toothbrush was a disaster so going back to my trusted Oral B brushes which I’ve been using without issue for over 20 years.
Tried to upload a photo of my broken crown but it won’t allow it”
Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
