Thank you for your fantastic review! We are so glad to hear that you are so happy with our product and that you find them so easy to use. We hope you continue to benefit from our whitening products and look forward to serving you again!
“I am happy with my purchase as I got a great price, the package was swiftly delivered, and I love that it is easy to use, light not bulky or awkward or tricky to use, and it is compact I have been using it for four days now and Spotlight Oral Care LED System seems to be doing what it was designed for. I recommend it.”
Thanks so much for taking the time to leave us such a positive review about your new electric toothbrush! We're thrilled to hear that you're happy with your purchase, and that it's been meeting your expectations so far.
It's great to hear that the package arrived swiftly and that you found the toothbrush easy to use. We know that some electric toothbrushes can be bulky and awkward, so we're glad to hear that our Spotlight Oral Care LED System isn't one of them!
Thanks again!
Posted 1 year ago
Thank you so much for your 5-star review! We are delighted to hear that you are happy with your purchase of our LED system and the quick delivery. We truly appreciate your custom and support!
Thanks so much Sarah for your review! We're glad to hear that you're enjoying the toothbrush itself!
We're sorry to hear that you're disappointed that the toothbrush doesn't come with a standard bathroom 2 pin plug option. We understand how frustrating it can be when a product doesn't meet all of your expectations.
We want you to know that we appreciate your feedback and we'll definitely take it into consideration for future product improvements. In the meantime, if you need any assistance finding an adapter or alternative charging option, please don't hesitate to reach out to our customer service team at info@spotlightoralcare.com. We're here to help!
Posted 1 year ago
Hi Sarah, thank you so much for taking the time to leave us this review! We are thrilled to hear you are loving your new Sonic Toothbrush and we appreciate your feedback in relation to the plug type. We will be sure to pass this on to our product development team for review.
As the brush only needs a 15 hour charge and can last up to 70 days you should find this does not hinder the performance of our Sonic Toothbrush. The toothbrush should not be left sitting on the charger when not in use unless it is in need of charging. The brush does not need to be kept on the the charger in the bathroom, just charged up once and it should last you a long time before needing to be recharged!
Thank you for your support and custom, we hope you have a lovely day!
Thank you so much for your fabulous review Maggie! We're delighted to hear you have had such a great experience and you're so happy with the results. We really appreciate your loyalty and support, your kind words mean the world to us! Wishing you a lovely day x
“Started getting really sensitive teeth to the point it was causing me a lot of pain. I bought this and started noticing a difference from day 2. And now, a week later, my teeth feel and look much healthier! I love it and will be buying more of this.”
Thank you so much Funto! We're so glad that the product has helped to ease your sensitive teeth and we are thrilled that you are so pleased. Thank you for your kind words and support, wishing you a lovely day!
Thank you so much for your lovely review Mary Kaye! We're so glad that you are enjoying your new water flosser and that you are happy with our new design! Your support and custom means the world to us.
Thank you so much for your kind review Deirdre! We are thrilled to hear you are happy with your purchase - it means the world to us! Wishing you a lovely day x
“I’ve read lots of reviews which were all goods so thought I buy some. Haven’t used yet. Service was excellent and with s fast delivery highly recommend”
Thank you Heidi for your kind review! We are so pleased to hear that you are happy with our service and delivery. We truly appreciate your feedback and custom. Thank you!
Thanks so much for taking the time to leave us a review! We're thrilled to hear that you're loving your new sonic. We understand that it can take a little while to get used to using it, especially if you're trying it out in a new spot like the back of your upper front teeth. But we're so glad to hear that you've gotten the hang of it and that it's no longer tickling! Thanks again for the feedback, and happy using!
Thanks so much for taking the time to share your feedback with us. We're thrilled to hear that our toothbrush has exceeded your expectations and helped you get rid of plaque in just one use! We take pride in creating products that deliver the best possible results, so it's always great to receive positive feedback like yours. Thanks for recommending us to others and we hope to continue providing you with the same high-quality products you love!
“Ordered one day, delivered the next! And the new water flosser design is a big improvement for anyone with arthritic hands - much easier to manage! Thank you!”
Thanks so much Christine! We're thrilled to hear that you received your order promptly and that you're enjoying the new design of the water flosser. We're glad to know that it's made things easier for you, especially for anyone with arthritic hands. It's always great to hear feedback from our customers, so we appreciate you sharing your experience with us. If you have any other comments or suggestions, feel free to let us know! Thanks again for your support, and we hope to serve you again in the future!
Thanks so much for your review Louise! We're thrilled to hear that you're loving all our products. We take pride in creating high-quality products that our customers will enjoy, so your feedback means a lot to us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thanks again for your support!
“I regret to say that I am not very happy with my Spotlight Oral Care. I was looking forward to its arrival but I find it awkward to use especially around the back of my bottom teeth.
I also find that I keep touching the buttons and changing the settings in error while using it.
I love the look of it but I am glad I didn’t discard my old flosser and am considering reverting to using it again.
So sorry for that the review is not more positive
On the plus side it’s more attractive and takes up less space than my old one.”
Thank you for taking the time to leave a review of your experience with our product. We appreciate all feedback, even if it's not as positive as we would hope. We're sorry to hear that you're not completely satisfied with the product and that you find it awkward to use, especially around the back of your bottom teeth.
Regarding the issue with accidentally pressing the buttons and changing the settings, we would suggest holding the brush handle slightly lower down to avoid this. We would also recommend experimenting with the different brushing modes to find the one that works best for you.
While we understand that the product may not be the perfect fit for everyone, we hope that you'll continue to give it a try and see if it grows on you. In the meantime, we're happy to hear that you appreciate the design and space-saving qualities of the brush.
Thanks again for your feedback and please don't hesitate to reach out to us if you have any further questions or concerns.
Thanks for taking the time to leave a review, we appreciate it! We're glad to hear that our product does what it says it will do. If you ever have any questions or concerns, don't hesitate to reach out to us. Thanks again for choosing our product!
“Customer service is excellent the speed of delivery was fantastic. I have been using the water flosser for a few days and up to now I am very happy and with the discount I felt it was excellent value for money. I regularly use the whitening toothpaste which I love. I have so happy to have discovered this lovely company.”
Thanks for taking the time to leave such a positive review Marian! We're thrilled to hear that you're enjoying our water flosser and that you're happy with the discount and value for money. It's also great to hear that you're a fan of our whitening toothpaste, we're glad it's working well for you. We appreciate your kind words about our customer service and fast delivery too. It means a lot to us that you're happy with your experience and we're so happy to have you as a customer.
“I bought the water flosser but it’s taking me quite a bit to get used to it, the water goes everywhere and I’m not sure if I’m getting my back teeth cleaned properly .
The team are very quick and helpful in responding to queries.”
Thanks for your honest review about your experience with the water flosser. We're sorry to hear that you're having some difficulty getting used to it and that the water seems to be going everywhere. Regarding cleaning your back teeth, we suggest angling the flosser tip to reach those harder-to-reach areas. We're glad to hear that our team was quick and helpful in responding to your queries. If you have any further questions or concerns, please don't hesitate to reach out.
“Delighted with my new spotlight oral tooth brush, I bought one for my boyfriend too and he loves it! Overall, brilliant service from spotlight oral care website with fast next day delivery i couldn't believe it!”
Thanks so much for your review Ruth! It is great to hear that you're delighted with your new toothbrush! It's even better to hear that your boyfriend loves it too. We're glad that you had a great experience shopping on our website and that our fast next day delivery exceeded your expectations. Thanks for taking the time to leave us a positive review, it means a lot to us!
Thank you so much, Lorna, for your 5 star review! We are so glad to hear that you love our new flosser and that your teeth feel so clean after using it! Thank you for your support and custom.
“All goods are of a high quality. Very pleased with all the products I have purchased.
My dentist is very pleased with the health of my teeth and gums.”
Thank you so much Maggie! We're glad to hear that you are pleased with the quality of our products and that your dentist is seeing the difference with your teeth and gums! Thank you for being a part of the Spotlight Oral Care family.
