“The products and packaging is very professional. The toothbrush buttons sometimes get in the way during brushing and consequently turn off/ on.
The LED is very sensitive and will switch on/off even when holding the sides to place in the mouth or if I pick it up.
I’m yet to see results but don’t know if that’s because I’m 68 and teeth are greyer than a younger person. Still persevering and following all the instructions.”
Thank you for taking the time to leave us a review Jennie. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“it feels and smells super nice, and the packaging is very fancy and looks high end, but it doesnt taste the best. it might just be me, but i also haven’t seen a change in my teeth since using this”
Thank you for your honest feedback! We're glad to hear that you appreciate the luxurious feel and appearance of our product packaging. We're sorry to hear that you find the taste less than satisfactory, and we'll definitely take this into consideration for future improvements. Regarding the effectiveness, we understand your concerns and want to assure you that individual results may vary. However, we're committed to customer satisfaction and would be happy to assist you further. Please feel free to reach out to us if you have any questions or if there's anything we can do to enhance your experience.
Thank you for your wonderful feedback Jennie! We're delighted to hear that our teeth whitening powder and toothpaste are helping you maintain clean and naturally white teeth. Your satisfaction is our priority, and we're glad our products are meeting your expectations. If you ever need anything else, feel free to reach out.
“I have been using this toothpaste for 5 days now & I can definitely see a difference. The taste is good too, not too strong. Definitely would buy it again”
Thank you for sharing your experience Angela! We're thrilled to hear that you're already noticing a difference after just 5 days of using our toothpaste. We're glad you enjoy the taste as well. Your feedback means a lot to us, and we look forward to being your choice again in the future!
Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience here, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“I love everything about the Spotlight brand. I have transferred both of my children onto the Sonic brushes and they love them. Keep up the good work!!”
We're delighted to hear that you're such a fan! It's fantastic to know that both you and your children are enjoying the Sonic toothbrushes. Thank you for your support and for trusting us with your dental care needs.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that you're enjoying your new sonic toothbrush. If you ever need anything else, don't hesitate to reach out. We appreciate your support!
Thank you so much for your kind review Deborah, we are delighted to hear your positive feedback regarding our website and delivery. We really do appreciate your support and custom. Thank you! X
Thank you so much for your kind review, we are delighted to hear your positive feedback and we really do appreciate your support and custom. Thank you! X
Hi Kathryn, first of all, thank you so much for your support and custom!
We are thrilled to hear you are happy with our service and we're delighted you are enjoying using our Whitening Strips. Your satisfaction and support means the world to our team - thank you 🥰
Hi Terry, thank you for taking the time to leave us your feedback.
We would say that our whitening toothpaste has been specially created to whiten your smile gradually and safely, this can take a little time depending on the person. If you wish to whiten your teeth at a faster pace, don't hesitate to pop our CS team a message any time and we'd be happy to chat and advise! x
Thank you Sarah! Our Whitening Toothpaste has been designed to whiten the teeth gradually and safely so we can assure you the results will keep coming! If you do need any advice however, we're always here to help. Thank you for your support!
Hi Michelle, thank you for taking the time to leave us this feedback. We are very sorry to hear you have yet to receive your order, this is not our normal standard. Our Customer Service team have popped you an email now to sort this out ASAP. Anything you need, please do let us know. We hope you have a lovely day!
Thank you so much for your kind review Chris, your feedback in relation to our customer service and delivery means the world to us! Thank you for your support, don't hesitate to touch base any time!
Thank you for your feedback! We apologize for any inconvenience caused. Please reach out to our customer service team to arrange a return or exchange for the correct brush heads that suit your toothbrush size. We appreciate your understanding and look forward to assisting you further.
