Hi Michelle, thank you for taking the time to leave us this feedback. We are very sorry to hear you have yet to receive your order, this is not our normal standard. Our Customer Service team have popped you an email now to sort this out ASAP. Anything you need, please do let us know. We hope you have a lovely day!
Thank you so much for your kind review Chris, your feedback in relation to our customer service and delivery means the world to us! Thank you for your support, don't hesitate to touch base any time!
Thank you for your feedback! We apologize for any inconvenience caused. Please reach out to our customer service team to arrange a return or exchange for the correct brush heads that suit your toothbrush size. We appreciate your understanding and look forward to assisting you further.
Thank you for your positive feedback on our toothbrush! We appreciate your insight regarding the button sensitivity and will take it into consideration for future improvements.
“Excellent, quiet, small brush head means very comfortable brushing, outstanding battery life, decent value, leaves my teeth feeling ‘dentist clean’…….very pleased with the purchase.”
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the excellent performance, comfort, and battery life of our toothbrush. Your satisfaction is our top priority, and we're delighted to have met your expectations. If you have any further questions or feedback, please don't hesitate to reach out!
“My sons love the new toothpaste! My 5 year old wasn’t keen on mint and he loves the bubblegum flavour. My 3 year old also loves the strawberry. They’re much more enthusiastic about brushing their teeth now”
Thank you so much for sharing your positive experience with our toothpaste! We're thrilled to hear that your sons are enjoying the bubblegum and strawberry flavors and are more enthusiastic about brushing their teeth. We appreciate your support!
Thank you for sharing your positive experience! We're delighted to hear that our toothpaste has already made a noticeable difference for you. Keep enjoying your brighter smile!
Thank you for sharing your experience with us! We're delighted to hear that our toothpaste works well for you and doesn't cause any discomfort. Your feedback is valuable, and we appreciate your loyalty to our product, despite its price.
“Absolutely amazing product .. very light weight, comfortable, and quite yet powerful.
For the price I'm very happy 😊 would 100% recommend the product and its just as good if not better than my old Sonicare. 😉
Keep up the great work.
Would love to try the LED whitner product maybe one day. But not sure how effective they really are .”
Thank you so much for your wonderful feedback, Matt! We're thrilled to hear that you're enjoying our toothbrush. We appreciate your recommendation and hope to continue meeting your expectations. If you ever decide to try our LED whitener, we'd love to hear about your experience!
“I do love my new toothbrush, it's a different experience to any standard electric toothbrush, but I do feel it does a good job. It's just the buttons location that let's it down slightly. The button itself is lovely, just needs shifting slightly”
Thank you for your valuable feedback! We appreciate your input on the button location and will consider it for future improvements. We're delighted to hear that overall, you're enjoying your new toothbrush experience.
“Good product,used not one tube already. Love how my mouth feels fresh. Won't say that it really whitening toothpaste, my teeth quite yellow and no result. But my friend noticed difference. Would love to use it more offen but it's not really good for teeth because it has peroxide.”
Thank you for sharing your experience with our product! We're delighted to hear that you enjoy the fresh feeling it provides. While it may not have whitened your teeth as expected, we appreciate your feedback and are glad your friend noticed a difference. We understand your concern about peroxide and its effects on teeth. We'll continue to strive for improvements in our products.
“I buy the whitening toothpaste regularly. I would prefer not to use any other toothpaste. I enjoy the taste and consistency. The tube is generously sized. Now and again, I'll run out and have to buy in a shop, but there's much better value in buying the multipack in-app. I've also used the whitening strips, which are very effective. The effect is quite long lasting. I use a whitening floss as well, which isn't too wiry, or inclined to snap. My teeth look well, and are healthy, in my forties. Delivery is quick.”
Thank you for your loyal support and positive feedback on our whitening products! We're delighted to hear that you enjoy the taste, consistency, and effectiveness of our whitening toothpaste and strips. Your satisfaction is our priority, and we're glad to provide you with a convenient shopping experience through our app. We appreciate your trust in our products and commitment to your dental health.
Thank you for your feedback. We are sorry to hear that you didn't see the results you were hoping for when using our strips. Whitening is an active process and does vary in results from person to person depending on starting point, condition of teeth and lifestyle factors. Depending on the desired result, some people may require a second box. You could also use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
Thank you so much for your review Louise! We really appreciate your kind words and support. If there is anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know!
