Thank you for your feedback. We are sorry to hear that you didn't see the results you were hoping for when using our strips. Whitening is an active process and does vary in results from person to person depending on starting point, condition of teeth and lifestyle factors. Depending on the desired result, some people may require a second box. You could also use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
Thank you so much for your review Louise! We really appreciate your kind words and support. If there is anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying our products and that you've had a great experience with our customer support team. Your recommendation means a lot to us! If you ever need anything in the future, please don't hesitate to reach out. Thanks again for your support!
Hi Pauline,
Thank you for taking the time to leave us this feedback. We are very sorry to hear you have yet to receive your complete order, this is not our normal standard. Please pop our customer service team an email or Whatsapp and we'll assist right away and get this sorted.
“Got the Spot light pro heads which are a different to the Spot light. As I opened one not able to return. Very very disappointed with Customer Service and hoe this was not highlighted when ordering.”
Thank you for taking the time to leave us a review. We're very sorry for any inconvenience caused here, this is never out intention. Due to the nature of these products, I'm afraid once opened we cannot facilitate a return. If you need anything else, don't hesitate to reach out!
“I am using the Spotlight Oral Care toothpaste, which not only tastes minty, it leaves your mouth feeling fresh and teeth feeling cleaner. My teeth seem to be a little whiter, so will continue using this and hopefully by the end of March I will have a nice set of pearly white teeth.”
Thank you so much for your fabulous feedback Hilary! We're delighted you are loving our toothpaste and getting on so well with it. Thank you for your support!
“A well designed product with excellent performance & easy, quick charging. This toothbrush had been recommended by a friend who has used theirs for some years. Overall I am very satisified.”
Thank you so much for your fantastic feedback Keith, your custom and support means the world to us and we're delighted you are loving your Sonic Toothbrush! 🥰
“I ordered kids replacement head for the my kids turtle toothbrushes but the the ones I received did not fix the turtle toothbrushes. It did not state which brush head fit which toothbrush. So I wasted my money buying the tooth brushes when the heads are no longer available.”
Thank you for taking the time to send us your feedback Lisa. We are very sorry to hear you are unhappy with your order. Please don't hesitate to touch base with our CS team who would be happy to chat and advise here.
What a fabulous photo Linda, your smile is looking amazing!! 🤩
We're delighted to see you are enjoying our products and recommending us, thank you so much for your support and custom!
Thank you so much for your kind review Dagmar, we are delighted to hear your positive feedback and we really do appreciate your support and custom. Thank you! X
“I recommended it to the dental college I am up there regularly and there now referring there patients to us it
Me and my 6 yr old daughter love it
We are waiting for electric toothbrush to come out for my daughter to get
Love this product and working in a pharmacy it is the first one suggest to all my customers
Love it so much every birthday and Xmas it’s part of my presents 🙈
And I am super proud that the lecturer in the dental college are on board with too
Keep up the hard work”
Thank you so much for taking the time to share your wonderful experience with our products Louise! We are thrilled to hear that you and your daughter are enjoying the benefits of Spotlight Oral Care. It's heartwarming to know that you've recommended our products to your colleagues and patients at the dental college, and we're honoured!
Your loyalty and continued support mean the world to us, thank you so much!
“Lovely toothpaste, definitely see that the teeth getting whiter, also I love the taste of it, it’s not overpowering mint as you can get in other toothpastes.”
“my toothbrush is good but to order new toothbrush heads I have to have them delivered to my daughter as you won't post to the Isle of Man. So my parcel goes from you to the UK and then is posted by my daughter to me. This costs me both in delay receiving the goods and postage. Why don't you deliver to the Isle of Man? Postage is just the same as posting to the UK and many carriers don't charge any extras for small parcels. Your business is based very close to our island so why do you force me to rack up transport costs and add to the pollution on the planet. Maybe you need to look at the maps and have another crack at your geography lessons, we're much closer than you think and it's far better for the planet not to add to the transport journey. This is making me think twice about keeping the tooth brush and buying other products from you which is such a shame.”
Hi Audrey, thank you for taking the time to leave us a review. We appreciate your continued support and completely understand your concern. Rest assured our team are working on resolving this issue as soon as possible so our customers from the Isle of Man can order their favourite products!
Thank you so much for your lovely review Shannon! We are absolutely delighted to hear that our Customer Service team was helpful! We appreciate your support and custom - thank you!
Thank you for taking the time to leave us a review Sophie. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and help out.
