Thank you for your feedback! We’re glad to hear you’re enjoying the product, and we really appreciate your suggestion regarding the tongue cleaner. We’ll be sure to pass this on to our product team, as feedback like this helps us improve and develop future products. ~Breanna
Thank you so much for your fantastic review Noel! We’re delighted to hear you’re loving the results — that fresh, just-left-the-dentist feeling is exactly what we aim for. Thanks for trusting our brand and for your support ~Breanna
“Very impressed. A lot less mechanical than my previous Oral B's, more sophisticated and a more intense vibration. After getting used to not touching my teeth with the hard plastic of the brush, which felt like being at the dentists though without the unpleasantness, I like the whole experience. I have no proof but I feel like the Spotlight will clean even better than the Oral.
One small criticism is that it is too easy to touch the on/off button whilst using the toothbrush. No big deal except that resets the timer, unlke the Oral which would ignore the stop and continue with the programme if the same happened.”
Thank you so much for your feedback Anne! We’re delighted to hear you had a great experience with our customer service team it really means a lot to us~Breanna
“I first bought the Spotlight Sonic Tooth Brush- limited edition, from QVC just before Covid hit the first time. Having had a really bad time at my very last visit before that, I knew iI needed something special to enable me to keep free of dentists- so I treated myself! It did not disappoint! Having put in my last brush head at the beginning of the year, and on searhing on-line, I came accross the same spares to match my pink sonic!. They arrived very quickly as depot not far away from me. I would recommend!”
Thank you so much for your lovely feedback! We’re delighted to hear that your toothbrush has made such a positive difference and lived up to expectations. Wishing you many more confident, dentist-free smiles ~Breanna
“Outstanding value from an Irish company with amazing customer service!!! I bought my own sonic toothbrush from this company years ago and it is still perfect! Recently I bought an amazing bundle from them which included 2 personalised toothbrushes for my teens with their names on them, a tooth whitening system, replacement heads for my own brush, 2 x teeth whitening strips plus a toothpaste...for less than €125. In my haste to order, I accidentally chose a personalised set with his name on it for my son without the travel case. Contacted the lovely Suzanne on their customer service team who was outstanding. She immediately sent me on a replacement set with no quibbles! Highly recommend and will definitely buy from again!”
Thank you so much for taking the time to share this wonderful review Fiona! We truly appreciate your support and kind words. It means a lot to us that you’ve had such a great experience with both our products and our customer service. ~Breanna
“I order my toothpaste from you and regularly cannot get the toothpaste I want, which is frustrating. Also, it is not clear if it is out of stock or you are stopping stocking it so that is very irritating.”
We hope the recipient enjoys their new toothbrush! Please feel free to share your feedback after Boxing Day once the product has been used—we'd love to hear their thoughts on its performance. -Tina-
Thank you for your fantastic review Anthony! We’re delighted to hear that you’re enjoying our products and finding them worth the investment. It’s especially great to know that the Sonic Toothbrush has helped your teeth feel much cleaner. We really appreciate your support!~Breanna
Thank you so much for your kind review Sarah! We’re glad we were able to resolve the issue quickly and get a replacement out to you right away. It’s wonderful to hear that you were happy with our customer service. We truly appreciate your feedback! ~Breanna
Thank you for your wonderful review Patricia! We’re thrilled to hear you had a great experience and that our delivery service lived up to your expectations. Your support truly means a lot to us! ~Breanna
Thank you so much for your lovely review Sandra! We’re delighted to hear you had a fabulous experience and that our delivery service met your expectations. We really appreciate your support!~Breanna
Thank you so much for the kind review and for recognizing the reliability of our products! We truly appreciate you taking the time to share your feedback. We're delighted to have you as a satisfied Spotlight Oral Care customer! -Tina-
“I think I may have been using my toothbrush wrongly this first week as I’ve had a little sensitivity.
I’ve now started using the sensitive setting in conjunction with Duraphat toothpaste which I have had on prescription for some years.
Overall I’m pleased and it’s easy to use and hopefully I’ll get used to it over time.”
Thank you so much for this wonderful five-star feedback! We are absolutely delighted to hear that you had an amazing experience with our service, found our staff courteous, and appreciated our prompt delivery. We work hard to ensure a smooth process from start to finish, and your kind words mean a lot to the entire team! -Tina-
That’s wonderful to hear! We are thrilled you love the design and feel the toothbrush offers brilliant value. Thank you so much for the five-star review and for choosing us! -Tina-
Hello, we are so sorry to hear you haven't received your order yet! This is certainly not the experience we want you to have, and we understand how frustrating this is.
We want to resolve this for you immediately. We will reach out to you for a little more information to track down your package or arrange for a replacement shipment right away.
We appreciate your patience and look forward to getting this sorted out as quickly as possible! -Tina-
“I first bought your sonic toothbrush 21/2 years ago , it died after 2 years. I foolishly replaced it with a suri toothbrush, but there is no comparison. Spotlight sonic toothbrush cleans my teeth much better than suri , my dentist can tell the difference in my teeth”
Thank you so much for this insightful and valuable feedback! We are absolutely delighted to welcome you back to the Spotlight family.
We do sincerely apologize that your first sonic toothbrush unit failed after two years. While we aim for maximum longevity, we regret any inconvenience that caused.
However, we are thrilled to hear that you noticed a significant difference after switching back to our sonic toothbrush, and that the performance is so superior to the competitor that your dentist can actually tell the difference! That is the highest possible compliment we could receive. -Tina-
We are so pleased to hear that you find the toothbrush both 'really modern and beautiful' and that you are seeing 'excellent results' on your teeth.
Achieving both style and superior performance is our goal, and your feedback confirms we got it right!
We appreciate your business. -Tina-
