“I had a few complications to throw at Spotlight Oral Care with delivery addresses. They were excellent and responded quickly and to my total satisfaction.”
Hi Nick! Thank you for your kind review! We're glad to hear that our team could quickly and effectively address your delivery complications to your total satisfaction. Your feedback is greatly appreciated. If you need any further assistance, please don't hesitate to reach out
Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a positive experience with our products and will be using in the future. . Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
“Just started using the whitening toothpaste and powder a week now and I can deff see stains lifting. Very happy with purchase will always use from now on!!! Currently saving for the pink sonic toothbrush šš”
Hi Rebecca, Thank you for your enthusiastic review! We're delighted to hear that you've already noticed a difference in lifting stains after just a week of using the whitening toothpaste and powder. It's great to know you're happy with your purchase and plan to continue using our products. Good luck with saving for the pink sonic toothbrushāit's a fantastic choice! If you have any questions or need further assistance, we're here to help. Keep smiling brightly! š
“A quality product that is a pleasure to use,my teeth have never felt or looked as clean, that was even praised by my dentist and hygienist on my last appointment.”
Thank you for your wonderful review Stephen! We're delighted to hear that you're enjoying our product and that it's made a noticeable difference in your oral hygiene. It's especially rewarding to know that your dentist and hygienist have praised the results.
Keep up the great work, and if you have any further feedback or need assistance, we're always here to help.
Thank you for your review! We're thrilled to hear that you're very happy with your sonic toothbrush and found the replacement head ordering process easy and efficient. Your satisfaction is our top priority, and we're glad to have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
“This is my first electric toothbrush so I have no comparisons. I bought it after checking a lot of review sites looking at different features. I went for the Sonic Pro as it was sonic, had a pressure sensor, timer, good batterylife, and USB charging, plus a travel case. I am pleased so far though the vibration takes a bit of getting used to. It is quite an elegant design: easy to hold, lightweight, with a small magnetic charging pad connecting to a USB-C cable (no charger included, but I have plenty of them), and feels well built. The charging and mode lights were easy to understand and the one btton control was simple and firm to use. I hope it continues to work ok and I get better at using it. My only suggestion for improvement would be on the travel case. I think that with a bit of imaginative design it could hold the toothbrush body, 1 head, charging pad and cable rather than the body and 2 heads (but maybe the battery lasts long enough so you do not need to take the charger - I'll wait and check). So far so good.”
Thank you for taking the time to write such a detailed and glowing review Paul! We're glad to hear that you're enjoying your first experience with an electric toothbrush, particularly the Sonic Pro. It sounds like you did thorough research and found a model that meets your needs with its sonic technology, pressure sensor, timer, good battery life, and convenient USB charging.
The vibration can indeed take some getting used to, but it's great to hear that you're pleased with the elegant design, lightweight build, and easy-to-use features. Your feedback about the travel case is valuable; incorporating space for the charging pad and cable is a great suggestion, and we'll certainly take it into consideration for future designs.
We hope you continue to have a positive experience with your Sonic Pro and that it meets your expectations in the long run. Happy brushing!
“I had been very disappointed with the last pack of tootbrushes I bought for my Spotlight electirc toothbrush as 2 out of 3 split at the head within a month of using them. I had a gap and started using a normal (non sonic) electric toothbrush but have found it feels too hard on my teeth and gums so I've gone back to my Spotlight sonic toothbrush. I am really hoping the new set of toothbrush attachment heads I have just purchased don't split again as they are expensive. Fingers crossed!”
Hi Marie, We value your feedback, and we're disheartened to hear about your dissatisfaction with our sonic brush heads. Our Customer Service team has reached out to you via email to address your concerns promptly. Your input is crucial to us, and we are committed to making things right to ensure your satisfaction.
“In my opinion, this is the best whitening toothpaste on the market and I wouldn't be without it. I have very sensitive teeth and have no difficulties with this toothpaste. I have reccommended it to many friends and bought it for family too. Well done ladies!”
Thank you so much for your kind words! We're thrilled to hear that our whitening toothpaste has been effective and gentle for your sensitive teeth. We truly appreciate your recommendation and support!
Thank you so much for your wonderful review! We're thrilled to hear that you're loving your electric toothbrush and experiencing great results. Your satisfaction means the world to us! š
“Pleased to discover that it delivers as promised. Always used major name brands up to now and happy to have made a change on this occasion. Only minor observation, it's easy to unintentionally change the mode when in use.”
Thank you for your feedback! We're thrilled to hear that our product met your expectations. We'll definitely take note of your observation about the mode switch for future improvements. We appreciate your support!
“Love the toothbrush, quick delivery of some replacement brush heads I ordered recently.
Battery life doesn't seem to be great despite what others have said but it will last maybe 10 days for me
Also had to block the number to stop getting texts! No option to text Stop etc - quite annoying, if I want to buy anything I will, I don't need a daily text”
Thank you for your feedback! We're delighted to hear you're enjoying our toothbrush and that you received your replacement brush heads promptly. We appreciate your insights on battery life and text notifications; we'll take these into consideration for future improvements. If you have any further concerns or suggestions, please don't hesitate to reach out.
“I was very impressed by Spotlight Oral Care's customer service. They have excellent communication skills and did everything to ensure that my daughter had a very positive experience. She loves her toothbrush!”
Thank you so much for your kind words! We're thrilled to hear that you and your daughter had a positive experience with our customer service and that she loves her toothbrush. If you ever need anything else, don't hesitate to reach out. Happy brushing!
“So far so good actually very good. Technically ahead of competitors. It feels very comfortable in the hand and easy to use around the whole mouth. In the end it will be judged by me for its longevity. So often battery problems render the article useless. Canāt comment here here yet. Watch this space in a year or two!
Peter”
Thank you for your positive feedback, Peter! We're thrilled to hear that you're enjoying our product's performance and comfort. We understand the importance of longevity, and we're committed to delivering a reliable experience over time. Stay tuned for updates, and we appreciate your support!
“The kids monster toothbrushes are a big hit with my 2 and 3 year olds. Their teeth seemed instantly cleaner and they are having great fun with them too. I would definitely recommend them.”
Thank you so much for your wonderful review! We're thrilled to hear that the kids' monster toothbrushes are a hit with your little ones and that they're enjoying brushing their teeth. Your recommendation means a lot to us!
“Great products but the only thing is you can't use your loyalty rewards on items reduced already and there is nearly always an offer on products. If I've built up points then should be allowed use my voucher. Apart from that no faults”
Thank you for your feedback! We're glad you enjoy our products. We understand your concern about using loyalty rewards on discounted items. We'll take your suggestion into consideration as we work to improve our program. Your satisfaction is important to us, and we're always looking for ways to serve you better.
Thank you for your kind words! We're delighted to hear you enjoyed our service and the free next-day delivery. We're thrilled you love the whitening toothpaste. We look forward to serving you again!
“Impressed with the sonic toothbrush so far, easy to use, very light and good design, you really can without much effort allow the toothbrush to do all the work. Since buying it I have noticed that I am cleaning my teeth for 2 mins each time, being honest, with my previous Oral B I don't think I was..”
Thank you for your wonderful review! We're thrilled to hear that you're enjoying your sonic toothbrush and finding it easy to use. It's great to know that the design and functionality have made a positive impact on your dental routine. We appreciate your feedback and are glad to have you as a satisfied customer.
“I was replacing a competitorās electric toothbrush therefore I had done my research into whose was the best, for what I was looking for. I was a little āapprehensiveā as your brand wasnāt one I was aware of, however the reviews were excellent.
Within the first day, first use, my teeth felt and looked so much better. Itās been coming up on a week and the difference to my teeth, really is AMAZING!”
Thank you for your thoughtful review! We're thrilled to hear that our toothbrush exceeded your expectations and made a noticeable difference in just a week. Your feedback means a lot to us, and we're delighted to have earned your trust. Keep enjoying your amazing results!
Thank you so much for taking the time to leave us such a glowing review Sophie! We're thrilled to hear that you had a positive experience with our product/service. Your feedback means the world to us and serves as a great encouragement to our team. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We're always here to help!
