“Positives . This is great for flossing.i Like the sterilising setting and others .
Negative . The button where you insert the jet tips, is difficult to press and I keep pressing the on button as I grip it !”
Thanks for sharing your feedback Beverley! We appreciate appreciate you for sharing how the product is working for you. I am sorry that you are having issues with inserting the jet tips.
“The product is good but customer service is bad. My order never arrived and I'm still waiting for someone to get back to me about a replacement order.”
Thanks for your feedback Hannah! We apologize for the delay in response. Someone from our customer service team will be reaching out to you shortly to assist with having this resolved.
Thank you for your review! We’re so glad to hear you’re enjoying the streamlined handle and that the clean button works great for you. If you need anything else, don’t hesitate to reach out!
“A little different from my previous Oral-B product, so it will take a little getting used to, but initial signs are positive.Other than that everything is good.”
Thank you for your feedback! We’re glad to hear the initial signs are positive. It can take a little time to adjust to a new product, but we’re confident you’ll love it once you’re used to it.
Thank you for your wonderful review! We’re so glad to hear you’re loving the toothbrush and that the battery life and delivery exceeded your expectations. If you need anything else, feel free to reach out!
“Fabulous cleaning results and options of speed. My teeth feel like they been cleaned at the dentist. Small toothbrush head means able to clean back teeth easier. Only small hiccup is its wasy to accidentally turn toothbrush off whilst brushing.”
Thank you for your great review! We're so happy to hear you're enjoying the cleaning results and the speed options. We appreciate your feedback about the toothbrush turning off easily – we’ll take that into consideration.
“I am so pleased I replaced my Oral B with the Sonic Electric Toothbrush. I also recommended to my sister and daughter in law who have now also bought one.”
Thank you so much for your wonderful review! We’re thrilled to hear you’re loving the Sonic Electric Toothbrush and that you’ve recommended it to your sister and daughter-in-law. We really appreciate your support!
“First electric brush I've owned so I can't compare but this one is simple to use. I particularly like the brief loss of power prompt to change quadrants as it's not easy to see the illuminated prompt. The minimal magnetic stand is also a good feature.
My only issue is the travel case which is important for me as I travel a lot as the case doesn't easily click shut, the bristle cover doesn't fit on in the case and the body has to be placed precisely to get the case to close. The charger cable doesn't for in the case. But it's not about the case the brush seems excellent, well thought out.”
Thanks for sharing your experience! It’s great to hear the brush is easy to use and suits your needs. We’ll pass your feedback about the travel case onto the team for future improvements. Glad to hear the brush itself is working well for you!
“I’m happy with the brush. I’ve used Philips and Oral B before and this is definitely comparable for cleaning efficiency at a cheaper price point. The charge lasts a long time and 4 x settings are all good. I use 3 and 4 a lot and don’t have any issue with the noise level or strength that some reviewers with sensitive teeth mentioned. I nearly spent 3 x as much on a rival brush that links to an app but this does the job without checking my phone for info so the only thing I can’t vouch for is longevity. My Phillips lasted years before suddenly refusing ti charge, way past the guarantee window. USB charge and small charge unit are also space saving for travel. Customer support were quick to respond to my email query too. So far all positive after 3 weeks of use.”
“Had a issue with my toothbrush after 1 year and was sent a replacement straight away ,excellent customer service and the best electric toothbrush I have had.”
Thank you so much for sharing your experience! We are glad to hear that you are happy with our service and it is the best electric toothbrush you have had!
“I had a problem with my toothbrush recently. The customer service I received was excellent. My toothbrush was replaced without issue. Thanks very much”
“I had some problems with my Sonic Pro toothbrush and reached out to the team. They were more than helpful and sent out a replacement so quick. Highly recommend, love all of the products I’ve tried.”
Thank you for your kind words! We're so glad our team could help and get a replacement to you quickly. We really appreciate your support and are happy to hear you love all of our products!
“I have wasted so much time and money buying lots of different types of toothpaste for my 3 kids. Spotlight is the one brand they all use now and agree on!”
