Thanks so much Veronica for the lovely review. We're so glad to hear that, as expected from previous purchases, you received a speedy delivery of a quality product. We're so pleased that the recipient was happy with it too!
“Pros - Sustainable, easy to use, various colours choice, well priced
Cons - materials feel cheap (guess other side of sustainability), small size of the actual brush (personally prefer larger ones), button is very sensitive.”
Thank you for your review, Rinat! We're glad that you appreciate the sustainable materials, the ease of use, and the choice of colours that we offer. We apologize that the materials feel cheap and that the brush size is smaller than you prefer. We appreciate your feedback and are taking it into consideration for future products.
“Really well made and lovely design, but both my daughters and me can’t use the toothbrush because we all find it excruciatingly, unbearably, ticklish.
If your child has sensory difficulties, it’s much quieter compared to OralB but the vibration might be a bit much. What a waste of money.”
Thanks for your feedback! Sorry to hear about the ticklishness issue – not a fun brushing experience, I'm sure. We appreciate your insights on sensory difficulties; it's something we'll consider for future designs. If you have any other questions or need assistance with anything else, feel free to reach out to us at customerservice@spotlightoralcare.com
“Best sonic brush on the market IMHO. Even persuaded 3 cousins who were visiting us to buy one and they all agree! Great feeling in the mouth after and my dentist said my brushing HAD improved. What more could you ask for?!”
Wow, thank you so much for your fantastic feedback Stuart! We're absolutely delighted to hear that you consider our Sonic Toothbrush to be the best on the market and that it has made a positive impact on your oral hygiene routine.
We're thrilled to know that your dentist has noticed an improvement too. Keep up the great work, and if you or your cousins ever have more questions or need assistance, please don't hesitate to reach out.
“Still early days but from what I have experienced so far very good product. I have used the Hismile products and can confirm that this is a million times better so if you was thinking of using the Hismile save you money and go get yourself a spotlight product”
Thank you so much for giving our product a try and for your kind words John! We're thrilled to hear that you're finding Spotlight Oral Care to be a great alternative to other options on the market. Our goal is to provide effective and high-quality oral care products, so we're delighted to know that you're satisfied with your purchase.
If you have any questions or need further assistance, please feel free to reach out. We're here to help any time!
“Love the toothbrush. Bought lots as presents over the last few years. The on-line service is brilliant - I always catch your sales, and bulk-buy for the staff in the office too.💪 THANK YOU SPOTLIGHT”
Thank you so much for your wonderful feedback and ongoing support Eileen! 😊 We're thrilled to hear that you love our toothbrush and that you've been enjoying our online service.
It's fantastic to know that you've been sharing the Spotlight Oral Care experience with your friends and colleagues – that's such a compliment! 💚 We appreciate your loyalty and trust in our products.
“It was great getting my toothbrush so quickly. I love it. Have been using a spotlight toothbrush for a few years but my old one got broken so I couldn’t wait to get my new one. My teeth always feel really clean after using it. Thank you”
Thank you for your kind words Nora! We're delighted to hear that you received your new toothbrush quickly and that you're loving it. Your satisfaction means a lot to us, and we really do appreciate your continued support and custom. Wishing you a lovely weekend!
Thank you for being a long-term supporter of our products Lisa! We're delighted to hear that you've been enjoying them, especially your new Sonic. If you ever have any feedback or need assistance with anything, please don't hesitate to reach out. 😊🌟
Thank you Caroline for taking the time to leave us a review. Our sonic toothbrush reaches all those inaccessible areas in the mouth and even goes below the gum line to extract bacteria - you may feel a tickly sensation when you first start using the toothbrush but I can assure you this sensation will subside after a couple of weeks. We would recommend using the sensitive setting starting off.
“I have just purchased my Spotlight Sonic toothbrush!!! Wow its brilliant!!! It leaves your teeth feeling sparkly clean just like I've been to the dentist. I have recommended it to my friends, wish I bought one earlier!!!”
Thank you so much Linda for leaving us this lovely review. We are thrilled to hear that you are happy with our sonic toothbrush and we are grateful that you are recommending our products to your friends.
“I use the Spotlight products, toothbrush, all the toothpastes, teeth whitening accelerator and mouthwash. My teeth are sparkling since I started using all the products. Customer care is exceptional too.”
Thank you so much Siobhan for taking the time to leave us this lovely review. We are thrilled to hear that you love our products and are delighted to hear that you found our customer care team to be exceptional.
Thank you Amy for your kind review - if you ever encounter any issues with the sonic toothbrush please reach out to our customer service team who will be happy to help.
“I bought four spotlights brushes for my family some time ago and we were all very pleased with them. However, whilst three are still working, my own brush just stopped working after less than a year and I couldn’t find any information on a guarantee or replacement, therefore I am back to an Ora lB brush now. Les”
Hi there, thank you for taking the time to leave a review. Please reach out to our customer service team who will be happy to assist you with this matter.
“My order was delivered quickly and is what I wanted, which is great, however, the packaging had been bashed about and the box crushed, which is not what I would expect for such an expensive product. If this could be reviewed for future orders to ensure items aren't damaged etc. then that would be great!”
Hi Catherine, thank you so much for your kind review and we are very sorry to hear that your order arrived to you in a less than satisfactory condition. We will flag this with our shipping partners to ensure it does not happen going forward.
“Been using spotlight tooth brush for 2years can’t fault the brush at all. My dentist says my teeth have improved since I started using it
Unfortunately I dropped my brush and it stopped working. Ordered replacement and now back to healthy teeth.
Well worth the investment in bothe the brush body and heads”
Thank you Steve for your kind review - we are thrilled to hear that your dentist has noticed an improvement since you started using our sonic toothbrush.
Thank you for taking the time to leave us this review. We are constantly reducing the amount of plastic we use and are always looking for ways to eliminate plastic from our packaging.
“I love my new spotlight toothrush. My teeth feel great which makes me feel great, especially as at the moment I am dealing with a malignant cancer diagnosis.”
Thank you so much Reneira for taking the time to leave us this lovely review. We are very happy to hear that you are enjoying our sonic toothbrush and that your teeth feel great from using it. Wishing you a speedy recovery Reneira.
