“We bought the ‘Pro’ toothbrush three weeks ago, which was delivered with a complimentary whitening toothpaste.
First impressions are excellent: the brush’s four modes and high power make it both more efficient and more flexible than the Phillips unit it replaced; while the toothpaste is having a noticeable effect.
We’ve subsequently bought additional heads in a different colour to differentiate who’s who’s.
If there’s any improvement I could suggest it would be to adapt the brush heads to include a colour differentiator but there’s no harm in having replacement brush heads in stock.”
Thank you Stephen for taking the time to leave us this lovely review. We are thrilled to hear that you are enjoying the sonic toothbrush. We sell replacement brush heads in different colours on our website if this was of any benefit to you - it may help in terms of a colour differentiator. We really appreciate your custom and support.
“This is my second brush, though the first one is still running fine. I moved away from Oral B a couple of years back when their brusk packed up and they failed to deliver on their extended warranty. I haven't looked back since and actually consider that these are far better brushes than those that cost around 5 times more. I recommend without hesitation.”
“Great customer service from Lara. She sorted out a error I made when ordering brush heads and surprised me with a discount and lovely new toothbrush. I'd definitely recommend ordering from Spotlight, great products and fantastic service. Thanks you again Lara :)”
Thank you so much for your kind words! We're thrilled to hear that Lara was able to assist you and we truly appreciate your recommendation and are so glad you had a great experience with us.
“Great toothbrushes for the whole family, been using ours for 3 years and still going strong, we just order a new set of brush heads as required. Highly recommend.”
Thanks so much for your feedback! We’re thrilled to hear that the toothbrushes have been working well for your family for the past 3 years. We really appreciate your recommendation and support.
“Love this toothbrush. Buying replacement heads is quick and easy and substantially a lot cheaper than other brands. Five stars for a great product and its replacements at a good price.”
“There was a problem with my delivery & I tried calling several times but only got through to an answer machine & nobody rang me back. I also emailed & nobody replied
Luckily I sorted the issue myself but I’d have no confidence at all in Spotlight addressing any problems”
Thank you for taking the time to leave a review. we are very sorry to hear that you did not receive a reply from our customer service team - this falls well below the standard of service we wish to offer. We are happy to hear that you solved the issue and received the delivery.
Thank you so much for your continued support and for taking the time to leave such a kind review! We're thrilled to hear that you've been happy with Spotlight products and our delivery service over the years.
We’re really sorry to hear that you're not happy with your toothbrush. We completely understand your frustration, and we appreciate you sharing your experience. Your feedback has been passed on to our team to look into.
“I ordered two boxes of brush heads for my sonic tooth brush which were sent within a few days of ordering. Good to see that the brush heads are now packed in cardboard boxes instead of the previous plastic ones. Very efficient as always and a great product.”
“The sonar toothbrush took a while to get used to...but once I felt comfortable, it was a good clean and the vibrations were not so noticeable. The charge holds very well”
Thank you David for your kind review - we are delighted to hear that you are experiencing a good clean from the toothbrush and that the charge holds very well.
“I have had 3 models of the Braun IO range all of which have stopped working in less than a year so I thought time for a change. the fact that it's a USB connection rather than the 2 pin shaver socket is such an advntage when travelling abroad. The charge lasts all week cleaning 3 times a day, my teeth feel and look cleaner than they have for years. It's about time that a company challenged the ridiculously priced German and Dutch companies whom in my opinion are only capable of putting a terrific amount of unnecessary modes on their brushes. Although I've only had my Spotlight brush for a month it gives a superior clean and is more efficient than any of the Phillips or Braun ranges. big thanks to the two women who came up with this new brush.”
Thank you Andrew for taking the time to leave us this lovely review. We are thrilled to hear that our toothbrush makes your teeth feel cleaner than they have for years.
