“Hi guys, disappointed i never received my gift products with my two purchases of toothbrushes. My sons toothbrush stopped taking a charge so i presumed after maybe over a period this happens but hindsight i should have queried the guarantee before replacing. Only product we use and have done for years. But to think of it now we have toothbrushes longer and no problem.”
Hi Mick, I hope you're having a nice day so far! We're really sorry to hear about your experience with our toothbrush and the missing gift. It's important to us that you're satisfied with your purchases. Please accept our apologies for any inconvenience.
If you could kindly reach out to us at customerservice@spotlightoralcare.com, our team will be more than happy to assist you further and help resolve this issue.
Thank you for your continued support 💖
“This purchase was my first electric toothbrush and it’s such a revelation, like I’ve just cleaned my teeth for the first time. I’m really impressed with how well it cleans my teeth and the price was a steal compared to other over priced brands. Superb bit of essential kit. Thank you”
Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you love our sonic toothbrush and are impressed at how well it cleans your teeth.
“I have used all products available and the results are instant, long lasting and exactly as promoted. Shipping was incredibly fast and value for money is unrivalled! Will not be using any other oral care products ever again, spotlight is all I need and more!”
“Really happy with my new electric toothbrush. After the first time I used it, it felt like I had been to the hygienist! The battery lasts ages, so much longer than my previous one from another brand (a well known brand I had used for years). I have recommended to lots of people and will continue to do so!”
Thank you Katie for your review! We are delighted to hear that you are so pleased with your toothbrush! Thank you so much for recommending Spotlight Oral Care to your friends, we truly appreciate it.
“I bought the Professional LED Teeth Whitening System due to seeing some good reviews. Unfortunately I was horrified to find it left my teeth with white patches, rather than being a gradual whitening process. I don't think I'll be able to return it as I've used it once, but I won't be using it again. I wish I'd never used it as I now have a patchy white smile..”
Thank you so much for taking the time to leave a review. I am so sorry you had such a negative experience. These white patches are called opacities which are on the teeth naturally and may become dehydrated during any whitening process. This is completely normal. We recommend using the strips in the evening time so by morning they will fade away. I hope this information helps and if there is anything further I can assist you with please feel free to reach out.
“I love this toothbrush, it came with a strong plastic case 3 heads, charger and it is amazing 3 settings clean, sensitive, and whitening. Nice rose gold colour I highly recommend 👌”
“I bought two of the Spotlight toothbrushes (one for me, one for my son). I tried mine and found it incredibly ticklish which makes it harder to clean. Thinking it was just me I asked my son what he thought of his and he said exactly the same. I try to keep my tongue out of the way whilst cleaning but then it makes you dribble toothpaste everywhere. I like it but would be grateful for any advice how to clean without the tickle.”
Thank you so much for leaving such a detailed and positive review! We're so grateful for your feedback and are really glad to hear that you're happy with how efficient our website is and customer service team. We are always striving to give a great customer experience and are delighted to hear that your experience with Spotlight Oral Care was so positive. If you ever need any help in the future, please do not hesitate to reach out as we'd be more than happy to help.
“Dear Lisa and Vanessa. Absolutely brilliant. You are both to be commended on an excellent product. Every one should have a Spotlight electric toothbrush. Kind regards, Chris Ells”
Thank you so much for taking the time to share your review! It really means a lot to us that you think highly of our work and we appreciate your support so much ❤️
Thank you for your review. We are glad you love our products! We understand your concerns about the heads when they knock against your teeth and we appreciate the feedback. We are constantly in the process of improving our products in order to provide the best user experience possible. Thank you for your support!
“I am sure its a good product, but I wont be using it, as I am afraid the hydrogen peroxide will damage my teeth...I had not looked closely enough at the ingredients”
Thank you for sharing your concerns. It's important to review product ingredients. All of our products are safe and clinically tested. If you have any further questions or need assistance with alternatives, please don't hesitate to reach out.
Thank you so much for the review Elizabeth! I'm glad that you're enjoying the toothbrush and finding it gives your teeth an amazing clean and keeps them very white. We appreciate your recommendation and we hope you continue to enjoy our products!
Thank you Pauline for your review! We continually strive to produce quality products with reliable performance, and we're glad you appreciate that. We also appreciate your feedback on our delivery times and promotional offers. We thank you for your continued support.
Thank you so much for your review! We really appreciate that you have taken the time to share your positive experience with us. Thank you again for the wonderful review!
