“Prompt delivery and service. Product is easy to use and a step up from the old electric toothbrush. I am hoping the hygenist will be impressed next time i visit.”
Thank you so much, Mark, for your review! We're glad that you're delighted with our prompt delivery and service, and that you find the product easy to use and a step up from the old electric toothbrush 💕
“Required a new electric toothbrush. Ordered Spotlight sonic toothbrush after checking a few reviews and am not disappointed. Excellent at brushing, delivered on time and brilliantly packaged.”
“I use to think my teeth were clean until I bought this toothbrush. Incredible feeling of cleanliness after using it for the first time. Cannot recommend this product enough.”
“Started off really impressed with the toothbrush, my teeth felt super clean after the first use, however it ran out of charge after 3 days. Charged it overnight and it has run out again 4 days later which is really disappointing considering it is supposed to be one of the longest lasting charges on the market”
Thanks for sharing your thoughts. It's great to hear that you liked the toothbrush at first, but those battery issues do sound frustrating. Could you please reach out to our customer service team at customerservice@spotlightoralcare.com and we will look after you there.
“The water flosser arrived with two brush-type tips and no tongue scraper tip. I have left messages about this on Spotlight Oral Care landline and mobile number and have had no response. No email address on either the packaging or the invoice, only a postal address. This is looking very dodgy from the point of view of Spotlight Oral Care taking any responsibility for their product.”
Thank you for taking the time to provide us with feedback about your experience with us. We're sorry to hear about your experience with the water flosser and the lack of response. We value our customers and take all feedback seriously, please accept our sincerest apologies for any inconvenience this may have caused. Please reach out to us at customerservice@spotlightoralcare.com and our team will look after you there.
“Amazing, didn’t get the hype till I bought it. Feels like you have walked out of the dentist every time you brush!!! I find myself going into the bathroom and brushing randomly during the day as well as morning and evening 🤣”
We're thrilled to hear that you've had such an amazing experience with our toothbrush! 😄 It's fantastic that you're noticing it gives you that "just walked out of the dentist" feeling every time you brush. Thank you for sharing your enthusiasm and thank you for your support! 🌟
We're glad to hear that you found our website easy to order from and that the delivery was speedy. It's fantastic to hear that you are happy with everything. Thank you for your positive feedback! 😊
“I have used Oral Care before so this is a third purchase. Great product that works well. Unfortunately one of the toothpaste tubes arrived with a split otherwise would have been a 5.”
Thank you for your loyalty as a repeat customer! We're glad to hear you find our product great and effective. We sincerely apologise for the issue with the split toothpaste tube. If you reach out to our Customer Service team, they should be able to assist with a resolution. Your feedback is valuable, and we appreciate your support! 😊
Hi Judi, thank you for taking the time to leave us a review. We are very sorry to hear you have yet to receive your order, this is not our normal standard. We'll get this sorted!
If you pop an email to customerservice@spotlightoralcare.com our CS team will be back to you today and we'll get this resolved for you.
Thank you for sharing your experience with our gel Catherine and thank you for your custom. It's completely understandable that it might be a bit early to notice significant results. Keep up the routine, you'll start seeing the benefits soon! 😊👍
“Bought a mystery box having previously loved the products but was very disappointed with what was inside. Was not worth the reduced price let alone the supposed retail value.”
We're truly sorry to hear that you're disappointed with your mystery gift set. We appreciate your feedback.
The gift set is indeed valued at €98, and we hoped our customers would enjoy the contents at the reduced price. However, we apologise if it didn't meet your expectations.
If you would like to return the gift set, please don't hesitate to pop an email to our CS team and we can arrange this for you!
“So far so good! Toothbrush quite loud and takes some getting used to but enjoying it! Whitening products - too early to see a difference yet (about a week in) but mouthwash is lovely! Happy customer!”
We're thrilled you found our website hassle-free and our products efficient and of great quality! 🌟 Thank you for your kind words and thank you for your support. Wishing you a lovely evening!
Hi Barrie, delighted to hear you've had such a positive experience with our toothbrush! 😁 Thank you for the feedback, we appreciate your support and custom.
