“An unusual fault arose in my toothbrush
The team were happy to replace it swiftly . Excellent service and a brush that had led to positive comments from my dentist”
Thank you for your review! We’re glad to hear the issue was resolved quickly and that you’ve received positive feedback from your dentist. We appreciate your kind words about our service!
“I’m very pleased with my oral toothbrush streamline and easy to pack away in its case when travelling. Can be a little ticklish around gums but once used to it, does a good clean. Tongue brush good idea too. Happy with purchase and at a good price.”
“It's design and functionality is well thought-through, that clear even from the neat packaging. I'm so glad I didn't follow national consumer organisation test results. My girl has the Oral-B io6 and thought it was a step down from the old Oral-B and now wants this one as well.
If I may nitpick, the button is too sensitive causing accidental touches, that's a bit annoying but you'll get used to it.
The only thing slightly worried about is that the button is not covered. Overtime bacteria may build up in the tiny spacing between button and main unit. But Philips and Oral-B have that issue much more at the bottom, this is already much better designed.”
Thanks for your thoughtful review! We're glad you’re happy with the design and functionality and we appreciate the feedback on the button sensitivity and bacteria concern.
“I got the Sonic Pro Bundle pack at Christmas and I am very happy with results so far. Will be looking into buying future teeth whitening products here”
“Great products - toothbrush, tooth paste & whitening products. I had a slight issue and contacted Spotlight. They responded really quickly and resolved the issue - excellent customer service. I was so impressed I now have all the family using Spotlight products.”
“Fantastic product with great service and speedy delivery. Having tried another water flosser a few years ago, I was put off the experience by the clunky delivery of water and the need to refill the flosser during operation. Fast forward to this year and I decided to give them another go. Doing the obligatory research, i came across Spotlight Oral care and am really pleased I did. Theflosser is easy to use with a large water tank and a choice of heads and settings. Having at first sprayed my bathroom walls with water on my first attempt, I soon found the head and setting that suited me and am flossing like a pro.”
“Great customer service.
We had a problem with the 1st flosser. The response was immediate and correct in replacing the faulty product.
The products (I have both toothbrush and water flosser) are excellent.
I thoroughly recommend Spotlight Oral, both for products and for customer service.”
Thank you so much for your review! We're thrilled to hear that the replacement process went smoothly and that you're happy with both the toothbrush and water flosser. Your recommendation means a lot to us, and we’re grateful for your kind words about our customer service.
“Excellent attention given by the Care team who provided me with a replacement toothbrush quickly after i e mailed them with the problems I had been experiencing with the toothbrush and charging difficulties.
Thank you for your prompt attention and I am very happy with my new toothbrush .”
Thank you for your kind review! We're so glad to hear our customer care team was able to assist you quickly and that you're now happy with your new toothbrush.
“My first electric toothbrush but very happy with it. Super easy to set up and charge. It took a little getting used to for the first few days, just quite different to a manual brush, but am really happy with it.”
Thank you for your review! We’re so glad to hear you’re happy with your first electric toothbrush and that you’ve adjusted to it quickly. We appreciate your feedback and hope you continue to enjoy it!
Thank you so much for your wonderful feedback! We’re thrilled to hear that the whole family enjoys using our products, and especially that the kids find brushing fun.
“Excellent product. Very clear instructions for use. Quality packaging, supplies & cover.
I have always used the top product on the market, as recommended by dentists & have to say the Spolight Oral Care leaves it very much in the shade. The level of cleanliness is that of a professional dentist visit. Fantastic.
Well done on an excellent product that definitely does what it says 👏”
“I recently purchased the water flosser and the LED whitening kit and I have nothing but praise for both products! Results are obvious after the first few uses!”
Thank you for your great feedback! We’re so glad to hear you’re seeing noticeable results with both the water flosser and LED whitening kit after just a few uses.
“I ordered a Sonic Pro toothbrush based on its review in the Guardian recently. Very, very pleased with it - my teeth feel fabulous after every clean. I had thought I had super sensitive teeth but based on how often the pressure sensor came on when I started to use the brush, looks like I was brushing too hard. I eased back and now my teeth are not only super clean but don’t feel as sensitive either. Wish I had bought the toothbrush much sooner”
Thank you so much Cathy for this lovely 5 star review. We are thrilled to hear that your teeth feel super clean after every use. We are also very happy to hear that the pressure sensor on our toothbrush has resolved any sensitivity that you used to feel. We really appreciate your custom and support.
