“Very happy with the toothbrush I bought for Christmas and since using my mouth and teeth feel a lot cleaner. It was very easy to order new brush heads on line. They arrived in the time that was stated and very happy with the service. Thank you, will definitely be ordering more when the time comes.”
Thank you Margaret for taking the time to leave us this lovely review. We are delighted to hear that your oral health has improved since using our sonic toothbrush. We really appreciate your comments around our service and are thrilled that you plan to order from us in the future.
Hi Tony, thank you for taking the time to leave us a review. We are sorry to hear that your order arrived to you in an unsatisfactory condition. Please reach out to our Customer Service team at info@spotlightoralcare.com and a member of the team will assist you with this issue.
Thank you so much for taking the time to leave us this lovely review- we are delighted to hear that you are happy with the sonic toothbrush and are noticing results already.
Thank you Ciaran for taking the time to leave us this lovely review - we are thrilled to hear that your order arrived the following day and that you found our website easy to use.
Thank you so much for your kind review - we are delighted to hear that you are finding our product to be fantastic and that it is making such a difference to your teeth in only 3 days. We appreciate your feedback!
Thank you so much for your kind review Jerry, we are delighted to hear your positive feedback and we really do appreciate your support and custom. Thank you! X
Thank you so much for your kind review! We are thrilled to hear you are happy with our service and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
Thank you so much for your kind review Martina! We are thrilled to hear you are happy with our service and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
“The teeth whitening strips are really good but the water flosser is really poor. I can’t acted customer services the day after I received it, they replied asking for more info which I gave straight away and I am still yet to hear anything back a week later. I believe they’ve made a poor product that is not fit for purpose and customer service are now being deliberately awkward and intentionally not replying. For teeth whitening strips spotlight is fine but having been a user of water flossers for years (other brands), I can honestly say this is by far the worst I have ever used.”
Hi Kate, thank you for bringing this to our attention. We apologise for any inconvenience caused and want to assure you that we're committed to resolving this for you promptly. Our Customer Service team have responded and are waiting on a response, we have passed this on again just to make sure this has made it to you. We'll do our very best to assist and get this sorted as soon as possible.
Thank you so much for your review – we really appreciate it! We are so glad you had a successful experience and that our products worked to calm down your sensitive teeth within a few days!
Thank you for your feedback Jennifer! We're glad to hear that you find our products good. It's important to note that our products are clinically proven to whiten teeth effectively. To enhance the whitening process, we recommend avoiding foods and drinks that can stain teeth, such as coffee, red wine, and dark berries. Consistency in usage can lead to noticeable results over time. If you have any further questions or concerns, please feel free to reach out to our customer support team.
“Not received my order. Corresponding with delivery firm (yodel). Emailed spotlight 1 day ago, no response. Had problems before with deliveries from yodel. Awful company, so still not got my order!”
Thanks for your feedback Karen. Im so sorry for your issue with your order. A member of our team has reached out to you now. We will get this sorted for you ASAP.
“The products are great, can't fault them. But the fact that I'm a NI based customer who has to pay in Euro (and more expensive) is a disgrace. I was disappointed that all of the packaging was damaged and that my toothbrush heads did not come in a nice box like previously.”
Thank you for your feedback Bronagh. We appreciate your positive comments about the products. We apologize for any inconvenience regarding currency and packaging issues. We'll strive to improve these aspects for a better experience next time.
