“Switches to Spotlight products a few years ago and the whole family is very happy.
Adults and kids brushes are great and I have found customer service to be very helpful!”
“My last purchase arrived damaged, not bc of Spotlight Oral Care, but bc of the delivery company. In France, the delivery companies are terrible, but they don’t care. So your parcel can arrive opened, damaged, empty.
So this time, I asked Spotlight to protect my purchase a better way. They did it, and no damage this time. So thank you for taking my demand in consideration.”
Thank you so much for your feedback, and we truly appreciate your understanding regarding the delivery challenges. We're glad to hear that your purchase arrived safely this time! We always strive to ensure our products reach our customers in the best possible condition, and it's great to know that the extra care we took made a difference. If you need anything else, please don’t hesitate to reach out!
We're really sorry to hear that your order hasn't arrived yet. We completely understand how frustrating that can be. Please feel free to reach out to us with your order details, and we'll investigate this right away to ensure it gets to you as soon as possible. Thank you for your patience!
“I purchased my toothbrush during the Black sale and I'm delighted that I did. It's a fantastic product, I love the automatic timer and the three brushing settings”
We really appreciate your feedback! We're thrilled to know that you’re satisfied with your purchase, and we agree, the automatic timer and brushing settings make it a great product. Thanks for choosing us!
“Not had chance to try out the toothbrush yet as it's a Xmas gift but prompt delivery and loved all the extras eg teeth whitening straps, recyclable toothbrushes etc”
“I have tried many different products over the last few years and I can honestly say nothing comes close how great spotlight Oral care products are for value, quality and customer satisfaction”
We're really sorry to hear that you're still waiting for your order. Please reach out to our customer service team so we can assist you further and help track your package. We appreciate your patience and are here to help resolve this!
“Review re water flosser
So disappointed I might as well just rince my mouth out with a glass of water.
Anticipated a finer higher powered precision jet of water to aim between teeth.
I ordered as do love the toothbrush bought earlier this year. But really regret spending money on the water flosser.”
Thank you for your feedback, and we're sorry to hear you're disappointed with the water flosser. We strive to provide high-quality products, and we regret that it hasn't met your expectations. If you'd like assistance or have any questions, please don't hesitate to reach out to us.
We're sorry to hear that your product hasn't been received yet. Please reach out to us with your order details, and we'll be happy to assist you in resolving this.
“Its the first time i have used the toothpast and i can see a difference , and your mouth feels fresher.- will bug again and be looking at other products .”
“I am really impressed with my Spotlight Oral Care toothbrush. I love how there are a variety of settings on it. I have just ordered the water flosser in the same range.I would highly recommend this product and delivery service is excellent too”
Thank you so much for your kind words! We're thrilled to hear you're enjoying your Spotlight Oral Care toothbrush and have ordered the water flosser. We really appreciate your recommendation and are glad you're happy with both the product and our delivery service. If you ever need anything else, don't hesitate to reach out!
“Great customer service
I had ordered the wrong replacement heads for my toothbrush. When I phoned to check which ones I should have ordered I was offered the correct ones at a much reduced rate and I got them in the post a few days later.”
Thank you for your wonderful feedback! We're so glad we could assist you in getting the correct replacement heads at a great price. We strive to offer the best customer service, and it's fantastic to hear your experience was a positive one. If you ever need anything else, we're here to help!
“I have bought two toothbrushes over the last couple of years, one for me and was so impressed with it (and my dentist when I had my check up) that bought husband one. I have also bought replacement heads. All orders have been received really quickly with email notification. I have also had to use the support team, who have addressed my issues promptly. Recommend highly.”
