Thank you so much for your lovely review! We genuinely appreciate your feedback and are thrilled to hear that you found our brushes to be excellent and providing a good clean. We're grateful for your support and look forward to continuing to serve you!
I'm sorry to hear about the inconvenience you've experienced. Our team has been notified, and a member of our customer service team will be reaching out to you shortly to address your concerns and find a suitable solution. We apologize for any frustration caused and appreciate your patience as we work to resolve this issue for you.
“Arrived on time and very nicely packaged.
Teeth definately feel cleaner than with my old electric brush which was from the oyher popular brand on the market.
would reccomend to anyone, only had it about three weeks so don't know how long the brushes or charge lasts for. also came with free whitener.”
Thank you for your feedback! We're delighted to hear that your experience with our electric brush has been positive so far. We aim to provide both quality products and excellent service. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your cleaner teeth and the complimentary whitener!
Thank you so much for your kind review, we are delighted to hear your positive feedback and we really do appreciate your support and custom. Thank you! X
“Following the failure of my old electric Braun Triumph 6000 after many faithful years service, I decided to do some research to identify the best electric toothbrush today. It seems technology has moved on and "sonic" has become the go to technology to get the best clean!
I wasn't sure, but after a few weeks I am delighted with my Spotlight Oral Care Sonic toothbrush. It did sound and feel completely different to begin with and a little tickly, but the cleanliness of my teeth is amazing and the stains are also deminishing. Furthermore my dentist was impressed and I required no further cleaning when I visited her yesterday.
The service has been very good from Spotlight and the toothbrush is good quality with an excellent battery life. If there is any negative at all it is the cost of replacement heads which are more expensive than my old ones, but if you buy when there are offers, the price is ok.
Well done Spotlight.”
Thank you so much for sharing your experience with our Sonic Paul! We're thrilled to hear that it has exceeded your expectations and is delivering an amazing clean and it's fantastic to know that even your dentist noticed the positive changes in your oral health.
We appreciate your kind words about our service and the quality of the toothbrush. Regarding the replacement heads, we understand the concern, and we're glad to hear that taking advantage of our offers makes it more reasonable for you.
Thank you for choosing Spotlight Oral Care, and we're delighted to have you as part of our customer community.
Thank you so much for your kind review and feedback. We're delighted to hear our instructions were easy to read! Thank you for your support and custom x
Thank you so much for your kind review and support! We value your trust and will always strive to provide you with the best oral care products and shopping experience. Thank you 🤍
“My go to is the whitening products, especially love the mouth wash and toothpaste. Leaves my teeth and mouth feeling really fresh too. These are the two items I buy on repeat especially when the sales are on 👍”
Thank you so much Denise for your fantastic feedback! We appreciate your support and custom so much and it means the world to us to hear you are getting on so well with our toothpaste and mouthwash! 🤍
Hi Laura, thank you so much for your amazing feedback! We are delighted to hear you are getting on so well with our products. It means the world to us!
“I had a the sonic toothbrush a long time ago and lost it. Been using cheaper electric toothbrushes and manual since. Not a path on Spotlight so I decided to treat myself during your Christmas sales. Very happy customer! Love my new pro brush and whitening products. The travel case is also much more robust now. Thank you!”
Thank you so much for your kind review and also for your continued support Shona! We're thrilled you are loving your new Sonic and that you like our new travel cases! Thank you 🤍🤍
Hi Annette, thank you for choosing Spotlight Oral Care, we hope you are enjoying your experience so far! If you have any questions for us, don't hesitate to reach out any time and we'd be happy to chat and advise 🤍
Thank you so much for your kind review Edmond, we are delighted to hear your positive feedback and we really do appreciate your support and custom. Thank you! X
“I made my order on sunday. At the next day, I saw that there was better offer - pro model for less money. I wrote to your support and you needed 1 day just to answer me. And after that, because my order was engraved, you couldn't cancel my order, so I can make a new one. You send me my stuff on 16th january, and I am still waiting for something, that already I don't want. Thank you very much!”
Hi Atanas,
Thank you for sharing your feedback, and we sincerely apologise for any inconvenience caused. We understand the importance of quick responses and strive to respond as quickly as possible to all customers. We regret that we couldn't accommodate your cancellation this time request due to the personalised engraving process.
Regarding your order's tracking, upon checking here, tracking indicates that your package is safely en route to your destination. Howver, if you have any concerns or further questions, please reach out to us directly, and we'll be more than happy to assist you any time.
We appreciate your understanding and value your feedback. Thank you again!
“A bit of a shock when you first use a sonic toothbrush due to the vibration and high pitched noise, but once I had worked out how much pressure and how much to move the brush it really cleans my teeth well and the two minutes fly by! It never gets horrible dribble marks down it like my old brush, and the battery is amazing. Sometimes your fingers touch the button mid brush and switch it off, the button is very light, but you learn to avoid that!”
Thank you for your amazing review Hannah! We are so happy to hear you are pleased with your new Sonic Toothbrush and we will be sure to pass on your feedback to our product development team. Thank you for your feedback, your support and custom means the world to us!
“Great product, great price, brilliant results!
This in the second purchase in our family since Christmas.
Top marks for customer service!
Thank you both for an amazing toothbrush!”
Thank you so much for your lovely review Paula! We are absolutely delighted to hear that our Customer Service team were helpful and that you are loving our Sonic! We appreciate your support and custom - thank you!
“Most definitely the best electric toothbrush I have ever used. The bristles are quite soft so delicate on the gums but my teeth have never felt so clean! Battery life is amazing, lasts for weeks and travel case comes in very handy. 10/10”
Thank you for your amazing review Amy! We are so happy to hear you are pleased with your new Sonic Toothbrush and we will be sure to pass on your feedback to our product development team. Thank you for your feedback, your support and custom means the world to us!
