“Ordered direct. Good discount (although pricey). Vegan and no sls products - just what I needed.
Amazingly efficient when ordered - arrived within days!
Great product - tastes great and my teeth feel clean and fresh after use.
Thank you!”
Thank you so much for your thoughtful review! We're so glad you found exactly what you were looking for and that you’re happy with your purchase. We really appreciate your kind words about our service and product. It's great to hear your teeth feel clean and fresh after using it! If you need anything else, we’re always here to help.
“I loved my Sonic Pro but unusually, it stopped working after several months. Spotlight couldn't have been more helpful and after we found the problem couldn't be fixed, they kindly replaced it.”
Hi Ann, Thank you for your kind review! We're so sorry to hear your Sonic Pro stopped working, but we're thrilled that our team could assist you and get you a replacement. We truly appreciate your patience and are glad you're back to enjoying your toothbrush! If you need anything else, don't hesitate to reach out.
Thank you for your lovely review! We're so happy to hear that your little boy was delighted with his gift. We're glad to have been part of making his day special. Thanks again for choosing us, and we hope he enjoys using it! 😊
Hi Breda Thank you for your lovely review! We're so happy to hear that the toothbrush is working well for you and that it's easy to use, especially for travel. We truly appreciate your feedback and are glad it's helping with both your teeth and gums. If you ever need anything else, feel free to reach out!
“Excellent customer service. My Flosser, which is very effective had developed a problem. Customer service sent me a replacement immediately, charge free.”
Thank you for your kind review Keith! We're so glad to hear that you're happy with our customer service and that your replacement was sent promptly. We strive to ensure all our customers have a positive experience, and we're thrilled to know that we could help resolve the issue. If you need anything else, don't hesitate to reach out!
Thank you for your review ! We're thrilled to hear that the ordering process was easy and that your delivery arrived quickly. We hope the gift is a hit! If you need anything else, don’t hesitate to reach out.
Thank you for your feedback Martyn! We're so glad to hear that our aftercare service met your expectations. We're sorry for the inconvenience caused by the return, but we truly appreciate your understanding. If there's anything else we can assist with, please don't hesitate to reach out. We’re here to help!
Best regards,
The Spotlight Team
Hi Wayne,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your new electric toothbrush and that it has converted you. We’re so glad to have you as a customer, and we hope it continues to make your brushing experience even better!
If you ever need anything, feel free to reach out.
Best regards,
The Spotlight Team
“Warning ⚠️
Unfortunately I read the reviews after I received my order. In my defence I ordered the only available kids toothbrush head replacements. You would imagine they would fit, however they do not. After spending approx €70 on my daughter’s toothbrush not too long ago I had to go buy a replacement. I also have two adult electric toothbrushes, will this happen with them too? Very disappointed customer.”
Thank you for your feedback, and I’m sorry to hear about the issue. We understand the frustration and are here to help. Please reach out to our customer support team, who can assist with finding the correct replacement heads for your daughter’s toothbrush and answer any questions about compatibility with your adult models.
“Great experience from start to finish and excellent aftercare, I had a minor issue which they resolved within minutes of my raising it, great product also, highly recommend.”
