Thank you so much for your kind review Deirdre! We are thrilled to hear you are happy with your purchase - it means the world to us! Wishing you a lovely day x
“I’ve read lots of reviews which were all goods so thought I buy some. Haven’t used yet. Service was excellent and with s fast delivery highly recommend”
Thank you Heidi for your kind review! We are so pleased to hear that you are happy with our service and delivery. We truly appreciate your feedback and custom. Thank you!
Thanks so much for taking the time to leave us a review! We're thrilled to hear that you're loving your new sonic. We understand that it can take a little while to get used to using it, especially if you're trying it out in a new spot like the back of your upper front teeth. But we're so glad to hear that you've gotten the hang of it and that it's no longer tickling! Thanks again for the feedback, and happy using!
Thanks so much for taking the time to share your feedback with us. We're thrilled to hear that our toothbrush has exceeded your expectations and helped you get rid of plaque in just one use! We take pride in creating products that deliver the best possible results, so it's always great to receive positive feedback like yours. Thanks for recommending us to others and we hope to continue providing you with the same high-quality products you love!
“Ordered one day, delivered the next! And the new water flosser design is a big improvement for anyone with arthritic hands - much easier to manage! Thank you!”
Thanks so much Christine! We're thrilled to hear that you received your order promptly and that you're enjoying the new design of the water flosser. We're glad to know that it's made things easier for you, especially for anyone with arthritic hands. It's always great to hear feedback from our customers, so we appreciate you sharing your experience with us. If you have any other comments or suggestions, feel free to let us know! Thanks again for your support, and we hope to serve you again in the future!
Thanks so much for your review Louise! We're thrilled to hear that you're loving all our products. We take pride in creating high-quality products that our customers will enjoy, so your feedback means a lot to us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thanks again for your support!
“I regret to say that I am not very happy with my Spotlight Oral Care. I was looking forward to its arrival but I find it awkward to use especially around the back of my bottom teeth.
I also find that I keep touching the buttons and changing the settings in error while using it.
I love the look of it but I am glad I didn’t discard my old flosser and am considering reverting to using it again.
So sorry for that the review is not more positive
On the plus side it’s more attractive and takes up less space than my old one.”
Thank you for taking the time to leave a review of your experience with our product. We appreciate all feedback, even if it's not as positive as we would hope. We're sorry to hear that you're not completely satisfied with the product and that you find it awkward to use, especially around the back of your bottom teeth.
Regarding the issue with accidentally pressing the buttons and changing the settings, we would suggest holding the brush handle slightly lower down to avoid this. We would also recommend experimenting with the different brushing modes to find the one that works best for you.
While we understand that the product may not be the perfect fit for everyone, we hope that you'll continue to give it a try and see if it grows on you. In the meantime, we're happy to hear that you appreciate the design and space-saving qualities of the brush.
Thanks again for your feedback and please don't hesitate to reach out to us if you have any further questions or concerns.
Thanks for taking the time to leave a review, we appreciate it! We're glad to hear that our product does what it says it will do. If you ever have any questions or concerns, don't hesitate to reach out to us. Thanks again for choosing our product!
“Customer service is excellent the speed of delivery was fantastic. I have been using the water flosser for a few days and up to now I am very happy and with the discount I felt it was excellent value for money. I regularly use the whitening toothpaste which I love. I have so happy to have discovered this lovely company.”
Thanks for taking the time to leave such a positive review Marian! We're thrilled to hear that you're enjoying our water flosser and that you're happy with the discount and value for money. It's also great to hear that you're a fan of our whitening toothpaste, we're glad it's working well for you. We appreciate your kind words about our customer service and fast delivery too. It means a lot to us that you're happy with your experience and we're so happy to have you as a customer.
“I bought the water flosser but it’s taking me quite a bit to get used to it, the water goes everywhere and I’m not sure if I’m getting my back teeth cleaned properly .
The team are very quick and helpful in responding to queries.”
Thanks for your honest review about your experience with the water flosser. We're sorry to hear that you're having some difficulty getting used to it and that the water seems to be going everywhere. Regarding cleaning your back teeth, we suggest angling the flosser tip to reach those harder-to-reach areas. We're glad to hear that our team was quick and helpful in responding to your queries. If you have any further questions or concerns, please don't hesitate to reach out.
“Delighted with my new spotlight oral tooth brush, I bought one for my boyfriend too and he loves it! Overall, brilliant service from spotlight oral care website with fast next day delivery i couldn't believe it!”
Thanks so much for your review Ruth! It is great to hear that you're delighted with your new toothbrush! It's even better to hear that your boyfriend loves it too. We're glad that you had a great experience shopping on our website and that our fast next day delivery exceeded your expectations. Thanks for taking the time to leave us a positive review, it means a lot to us!
Thank you so much, Lorna, for your 5 star review! We are so glad to hear that you love our new flosser and that your teeth feel so clean after using it! Thank you for your support and custom.
“All goods are of a high quality. Very pleased with all the products I have purchased.
My dentist is very pleased with the health of my teeth and gums.”
Thank you so much Maggie! We're glad to hear that you are pleased with the quality of our products and that your dentist is seeing the difference with your teeth and gums! Thank you for being a part of the Spotlight Oral Care family.
“Very quick delivery of order. Products good. My hygienist says she can see a real difference since I have been using the products. Only use this toothpaste now. The new water glosser does take getting used to but cleans well. The toothbrush is amazing”
Thanks so much for the your lovely review Jeanette! We're so glad that you're seeing a real difference since you've been using our products and that you are loving your Sonic and Water Flosser. Thank you for your support and custom.
Thank you for taking the time to give us your feedback Euan. We are sorry that the items you ordered have still not arrived and we understand how frustrating that can be. Our team are now investigating with the courier and will have your order with you as soon as possible!
Thank you so much for your lovely review! We really appreciate your loyalty and support. We are so pleased that you continue to have such a positive experience each time you shop with us and we hope you are getting on well with our products. Thank you!
Thanks so much for your kind review! We appreciate your custom and support. Our team will be delighted to hear our website was easy to use and that delivery was speedy, thank you so much!
Thank you so much for your kind words, Samantha! We are thrilled to hear that you have had such a positive experience with our products and we appreciate your support and custom. We're so happy to know that you would recommend them to your friends! Thank you!
Thanks for taking the time to share your feedback with us! We're sorry to hear that you experienced some issues with the packaging of your gift box, but we're glad to hear that the products inside are in good condition. We take these matters seriously and will make sure to pass along your feedback to our packaging team to ensure that we can improve for the future. If there's anything else we can do to help make your experience even better, please don't hesitate to reach out to us at infor@spotlightoralcare.com and let us know.
Thanks so much for taking the time to leave a review! We're thrilled to hear that you had a great experience with our whitening strips and that you've noticed a massive change in the cleanliness of your teeth. We're so glad we could provide a product that met your needs and exceeded your expectations. If you have any other feedback or suggestions, please feel free to let us know. Thanks again for choosing our product and for sharing your positive experience with us. We appreciate your support!
