Thank you for your review Hilary! We're glad we could resolve the issue with the brush head quickly for you. Your satisfaction means a lot to us~ Breanna
“Fantastic clean, really good on that front. I'm just not a fan of the quadrant timings though. Wish I could turn that function off as I unneccesarily feel rushed. It turns out I brush my teeth for a long time. This is a preference that comes naturally to me. I just feel I'm done when I'm done, don't rush me and don't turn yourself off toothbrush dude!”
Thanks for sharing your honest feedback with us Felix! We are thrilled to hear you're getting a fantastic clean and that's what it’s all about. We understand that you are not a fan of the timer and We’ll pass your feedback along to the team. ~ Breanna
Thank you so much for your feedback! We're glad to hear you're enjoying the switch to sonic technology, it really is a different brushing experience.~Breanna
“I`m really happy with my toothbrush! The price was good and the service excellent. Still getting used to the high revs when brushing my teeth. My tongue is slowly adjusting!
All in all, 100% satisfied with my purchase.”
Thank you so much for your lovely review Ian! We are thrilled to hear you're 100% satisfied with your new toothbrush! We recommend starting with the sensitive setting, as it’s the gentlest option and can help you acclimate to the sonic technology. You can gradually work your way up to the other settings if you feel comfortable~ Breanna
“This is my 5th purchase of your toothbrushes as I really like them and have given them as gifts to my nieces but I travel a lot and obviously didn’t read the small print as unlike the others this one has no travel case. Other than that I am happy . Really like all spotlight products”
Thank you so much for your continued support and for sharing your experience Nicola — we really appreciate it! In our ongoing effort to reduce packaging and plastic waste, we have made a conscious decision to no longer include a travel case with our Sonic Toothbrush. Rest assured, the toothbrush still comes with the following: 3 x brush heads with hygienic caps, charging base with USB, and user manual. We’re thrilled to hear you enjoy our products and truly appreciate you recommending them as gifts — it means a lot to us!~Suzanne
“Working well so far only issue is the toothpaste cap is difficult to open so I’ve resorted to screwing it off otherwise very happy with the results so far”
Thank you for your feedback Chloe! We’re glad to hear you’re happy with the results so far. We appreciate your note about the toothpaste cap—we’ll pass this on to our team as we’re always looking for ways to improve our products. Thanks again for sharing your experience! ~Suzanne
Thank you for your feedback. We have sent the return information to you via email and hope this makes things easier. Please don’t hesitate to get back to us if you have any other questions—we’re always happy to help!~Suzanne
“Can’t review this product as I’m still waiting for delivery and like you’ve said it’s been over 2 weeks and still waiting for product so not a happy customer”
Thank you for your feedback Michelle, and we completely understand your frustration with the delay. We’ve been in contact with you regarding this order and can see that the delivery has now been rescheduled for a day that works best for you. We really appreciate your patience and please feel free to reach out to us if you have any questions at info@spotlgihtoralcare.com~ Suzanne
Thank you so much for your kind words Neil! We’re thrilled to hear you had a quick and friendly experience. Your feedback really means a lot to us. We look forward to helping you again in the future!
Thank you so much for your feedback Kerry! We are really happy to hear you think the product itself is great! We completely understand your concern about the cost of the replacement heads. Please know that we are always reviewing ways to provide more affordable options while maintaining the quality and safety standards we’re known for. Your feedback is truly appreciated and will be passed along to our team as we continue to improve our offerings. ~Breanna
Thank you so much for your kind feedback Sheila! We're delighted to hear that you find the product easy to use and that you're enjoying the cleaning light. It is great to know it's making a difference. Your satisfaction means a lot to us, and we're so glad you're happy with your purchase! ~Breanna
Thank you so much for your fantastic review Anthony! We're thrilled to hear you're loving your Pro toothbrush and noticing the quality and performance. We’re confident it will continue to serve you well ~Breanna
Thank you so much for your kind words Fiona! We’re delighted to hear you had a great experience with our customer care and service. Your recommendation means a lot to us!~Suzanne
We’re so happy to hear you’re loving your new Pro Brush Linda! It’s great to know it’s giving you that fresh, super-clean feeling. Thank you for sharing your feedback – we really appreciate it.~Suzanne
Thank you so much for your lovely feedback Amanda! We’re delighted to hear you’re happy with our customer service and enjoying your sonic brushes, whitening gel, and toothpaste. We truly appreciate your continued support! ~Suzanne
Thank you so much for your kind review- we are thrilled to hear that you are enjoying the UV Water Flosser. Thank you for your custom and support, Jacqui
“I contacted Spotlight Oral Care as my toothbrush was not holding charge a few months after purchasing. They suggested I try a few things to see if it made a difference and when these did not work they immediately sent me out a replacement. Full marks for the team on resolving my issues so promptly and hassle free!”
Thank you Catherine for your kind words in relation to our customer service team - we are thrilled to hear that the team resolved the issue for you and in a way that was prompt and hassle free. Thank you for being a valued customer of Spotlight Oral Care, Jacqui
“The toothbrush arrived very quickly and was beautifully packaged. I've been using it for a while now and my teeth definitely feel cleaner than they did with a manual toothbrush, or with the old school Oral B electric toothbrush. I guess the real test will be to see whether my dentist notices any difference at my next check up!”
Thank you Cathy for your lovely review, we are really happy to hear that your teeth feel cleaner from using our sonic toothbrush. Fingers crossed your dentist notices an improvement at your next check up. We are very grateful for your custom, Jacqui
“Great product and had to discover eventual great aftercare service when my product broke.........Spotlight sent me a brand new product as replacement - excellent!”
Thank you Steve for taking the time to leave us this lovely 5 star review - we are thrilled to hear that our customer service team were able to assist you when you encountered an issue with your product, Jacqui
