We’re really sorry to hear you're having trouble with changing the heads on your Spotlight Oral Care toothbrush. Please reach out to us directly, and we'd be happy to assist you further and guide you through the process!
“Lovely quality toothbrush (Sonic Pro) and very stylish too. Beautifully packaged with lots of accessories to try as part of the starter kit. I've not really experienced the full whitening effect just yet but I will continue to use the variety of whitening accessories and hopefully I will start to see a difference.”
Thank you for your lovely review! We're so glad to hear you're enjoying your Sonic Pro toothbrush and the starter kit. It's great that you're exploring all the accessories, and we hope you start noticing the whitening benefits soon. Keep us posted on your progress, and if you need any tips or assistance along the way, we're always here to help!
We completely understand your frustration and apologize for the inconvenience. We strive to provide a smooth and fair shopping experience for all of our customers, including those in Northern Ireland. We’ll take your feedback into consideration as we continue to improve our services and look into ways to make shipping more equitable. If there’s anything specific we can assist with, please don’t hesitate to reach out. We truly appreciate your feedback!
“I can't recommend this toothbrush and company highly enough! First, the product itself is great. Second, after 11 months of use, one of the two toothbrushes I purchased started malfunctioning. I reached out to customer service, and they promptly sent me a replacement—no questions asked, no hassle. I've never experienced such exceptional service with any other toothbrush company.”
“I highly rate Spotlight Oral Care and i value their advice and their products. I have just bought the water flosser and i have to say i am getting used to it and i find it wonderful. It is transforming my oral care and i really feel like a new person as a result! I have read how important flossing is so i am hoping to delay Alzheimers and a host of other nasties...!!!”
“I ordered a toothbrush for my father who due to having MND was struggling to brush his teeth with a normal brush. The battery is amazing as I have one myself and lasts for weeks and weeks and I had his brush personalised with his name. It was dispatched the next day. Great product and wonderful service.”
“Absolutely love my new spotlight sonic pro toothbrush, you really do feel like you have been to the dental hygienist every time you use it. Highly recommend.”
“So happy with everything I ordered - I got myself a pro electric toothbrush which is so much better than the one I had from elsewhere - especially with charging/battery life and just feeling cleaner!
I also got the advent calendar as a gift and can’t wait to give it to my Sister as I know she’s going to love it!”
Thank you for your feedback! We’re so glad you love the calendar and the sonic toothbrush, and that they’ve helped you achieve a whiter smile without the sensitivity. Enjoy!
“This is my second order of the Ultra Teeth Whitening Professional Toothpaste. Ordered again as it really works and in a very nice way. I don't want my teeth to look like Rylan Clark's and this toothpaste makes your teeth look whiter in a way that looks very natural.”
Thank you for your feedback! We’re so glad you love the products and that they’ve helped you achieve a whiter smile without the sensitivity. Enjoy!
“I couldn’t recommend this toothbrush and company enough. The product itself is great, and so is the customer support. After 11 months, one of the two toothbrushes I bought started malfunctioning. I contacted customer service, and they promptly sent me a replacement—no questions asked, no hassle. I can’t think of any other toothbrush company that would have done the same.”
Thank you so much for your kind words! We're thrilled to hear you’re happy with both the toothbrush and our customer support. It’s always our priority to make things right for our customers, and we’re so glad we could assist you. Your recommendation means a lot to us, and we truly appreciate your trust in Spotlight Oral Care!
