Thank you for your feedback, and we’re sorry to hear the box arrived torn. This is certainly not the experience we aim to provide. If there’s anything we can do to resolve this, please let us know.
Thank you for your feedback! We're glad to hear that you find the brush okay. We understand your preference for a rotating brush, and we truly appreciate your suggestion. We’re always looking for ways to improve our products and will take your input into consideration.
Thank you so much for your lovely review! We're thrilled to hear you love your Sonic Toothbrush and that you're gifting one to your hubby for Christmas. We hope he enjoys it just as much!
“Incorrect sized toothbrush heads arrived.
This should have been communicated better when placing order as I have now had to place an additional order.”
I’m really sorry to hear that the incorrect sized toothbrush heads arrived. I understand how frustrating this must be. Please reach out to our customer service team, and they’ll be happy to assist you in resolving this. We’ll make sure to communicate this more clearly moving forward. Thank you for your patience!
“It the week I have been using the whitening toothpaste I have noticed so much improvement, so impressed with the quality. I also bought the kids tooth brush set, brilliant quality!”
“Hi,
i love how spotlight improved my smile and i try to purchase every new product introduced ,however the only complaint is the courier you have chosen to send the parcels with
It takes such a long time to reach me
I have ordered since 27/10/2024 and still not arrived to give you my full review
Other than that absolutely happy with my results in the past and will continue purchasing your products and wish the founders and team all the best
Thank you 😊”
Thank you for your kind words and loyalty! We’re delighted you’re happy with your results.
Apologies for the courier delay. I’ll follow up to ensure your order arrives soon. We appreciate your feedback and support!
Thank you so much for your kind words about our toothbrushes! We’re thrilled to hear you love them.
We understand that international shipping can be costly and slow at times, and we appreciate your feedback. We're always working to improve our service and hope to offer better shipping options in the future.
I’m really sorry to hear that you haven’t received your product yet. Please reach out to our customer service team, and we’ll look into this immediately to resolve the issue. Thank you for your patience!
I’m really sorry to hear about the issue with your toothbrush. A member of our team has already reached out to assist you further. We’ll make sure to resolve this as quickly as possible! Thank you for your patience.
