“This is the first electric toothbrush I’m happy with. It is absolutely amazing.My teeth are perfectly clean and I would not replace my toothbrush for any different one.I highly recommend.”
Thank you so much for your amazing review! We're thrilled to hear that our electric toothbrush has exceeded your expectations and that you're extremely satisfied with its performance. We're delighted to have provided you with a toothbrush that leaves your teeth perfectly clean. We truly appreciate your recommendation and your loyalty. Thank you for choosing our toothbrush as your go-to oral care companion!
“Packaging and delivery were excellent. Finding the strips really easy to use, feel relatively comfortable in my mouth and taste nice. - I have some sensory issues so this was a real bonus. A week in and my teeth look brighter than before.
My only suggestions for improvement would be:
- state on the strips packaging which is for the top teeth and which is for the bottom
- being clearer in terms of the results you can expect if your teeth yellowing is due to thinning enamel rather than enamel staining (as mine is). The info is there, but buried in the FAQs - if you did not know the reason for your yellowing teeth, or did not know that you are unlikely to get huge improvements from whitening if you have thinning enamel, you could be very disappointed.”
Hi Amos, thank you for taking the time to send us your feedback. We are very sorry to hear you are unhappy with the price of our replacement heads. Our packets of replacement heads have been designed to last 9 months per purchase and our team do their best to have great deals on for our customers as often as possible. I will make sure to pass your feedback on to our team for review as we can always improve and your feedback is truly valued. Please don't hesitate to reach out to us any time, wishing you a lovely week!
“Cleans brilliantly but takes time to get used to all the vibrations. Also find it very easy to catch the on/off button whilst cleaning which messes up the sequence.”
Thank you so much for your 5 star rating! We are delighted to hear you are happy with your Sonic Toothbrush! We understand it takes some time to get used to the vibrations but this is completely normal. We are sorry to hear that you sometimes catch the on/off button while cleaning - please don't hesitate to pop our CS team an email any time if you need to advice or would like to send on further feedback for us! Thank you for your support and custom!
Thank you for the 5 star rating, Maeve! We appreciate you taking the time to review us and we're delighted to hear you are happy with our Kids Sonic Toothbrush. Thank you for your support and custom, have a fabulous week! x
Thank you so much for your review Jo. We really appreciate your honest feedback and so appreciate that you are a loyal and returning customer. Thank you for your continued trust in Spotlight Oral Care and we are delighted you are loving everything. Have a fantastic week! x
Thank you so much for your kind review Pearl- we are delighted to hear that you are finding our strips to be good and we're glad you're happy. We appreciate your feedback!
“Came very quick in the post. I am pregnant in my third trimester and could see the discolouration in my teeth as you can't use much. But I defo see a difference after only using the acceleration gel for 5 days. Would recommend.”
Thank you so much for your kind Lynn - we are delighted to hear that you are finding our new gel to be fantastic and that it is making such a difference to your teeth already. We appreciate your feedback and a huge congratulation from all the team here! x
Thank you David for your great 5 star rating of Spotlight Oral Care. We greatly appreciate your feedback and that you have found our product to be an excellent one in such a short time. Thanks for being a loyal customer!
“happy customer Spotlight oral is amazing every i purchase from toothpaste to mouth was whitening strips all great works for me and do get special offers on so big thank you.”
Thank you so much for your review Hannah. We really appreciate your honest feedback and so appreciate that you are a loyal and returning customer. We appreciate your continued trust in Spotlight Oral Care and we are delighted you are loving everything. Thank you for your kind words!
“The toothbrush works as expected, it has only been a couple of days but it is nice.
Unfortunately, even after buying it in the EU store, I have seen that the connection base has the UK plug so I had to buy an adaptor to be able to charge it. It is not a big thing but it is a bit annoying.”
Thanks for sharing your feedback Antonio. We appreciate hearing your thoughts. We'll take note of this and consider it for future improvements. If you have any other suggestions or concerns, feel free to let us know. We're here to listen and make things better!
Thank you so much for your lovely review Eunan! We are absolutely delighted to hear that our Customer Service team were helpful! We appreciate your support and custom - thank you!
Hi there! Thank you for taking the time to leave us this review, we will be sure to pass your feedback on to our product development team and rest assured, if you ever need help please don't hesitate to reach out to our CS team any time! To remove the brush head off your Sonic Toothbrush you need to hold the head and pull straight up with a little strength as the head is fitted tight to stop it moving while vibrating. You do not need to twist the toothbrush head to remove it, it should come off by pulling straight up however sometimes it may be the case that there is a build up of toothpaste between the brush head and body. We advise soaking the sonic in warm water and cleaning around the attachment area to remove the build up and it should be easier to remove as a result x
“I am really pleased with my new toothbrush. My teeth feel much cleaner having switched from my old toothbrush. I flossed after brushing and noticeably less nastiness came out than before. The usb charger is much better than the two pin plug I had before. The toothbrush is easier to keep clean as it doesnt have any silly holes in the brush head. Great that it came with three heads and a carry case. Really pleased, thanks.”
Thank you for your amazing review Jamie-Leigh! We are so happy to hear you are pleased with your new Sonic Toothbrush and we will be sure to pass on your feedback to our product development team. Thank you for your feedback, your support and custom means the world to us! x
Thank you so much Susan for your review. We really appreciate your feedback and are honoured you are a loyal and returning customer. We appreciate your continued trust in Spotlight Oral Care and know your teeth will benefit from the use of our products. Thank you for your kind words!
“This is my 2nd Spotlight Oral Care toothbrush so you will understand I have liked my experience with the first one. There was good value to be had in the pride version as well so I felt I would ensure I had a spare ready to use when my original one wears out.”
Thank you for your kind review and feedback Patrick! We are thrilled to hear you are enjoying your new Sonic Toothbrush! Your support and custom mean the world to us. Thank you! Wishing you a lovely day x
“I’ve bought the water flosser and received the toothbrush as a gift and I can honestly say they are the best oral health care products I’ve ever bought so far, we also purchased the whitening gel and it seems to be working great. I love the water flosser”
Hi Daniel, thank you so much for taking the time to leave us this fantastic feedback! We are absolutely thrilled to hear you are happy with your new Water Flosser and Whitening Gel - it means the world to us! Thank you for your support, don't hesitate to reach out any time!
Thank you so much for your kind review! We are thrilled to hear you are happy with our new serum and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
