Delighted to hear you're enjoying our toothbrush and sensitive toothpaste! We're here to help you achieve the best oral health possible. If you ever have any questions or need assistance, just reach out. Thanks for being a part of the Spotlight Oral Care family! 😊🦷👍
“I had a recent problem with my sonic toothbrush and was given very helpful advice on how to fix it, I just needed to clean the on/off button that had got a bit clogged. More recently I bought a new set of toothbrush heads, these were a reasonable price, straightforward to order and they were delivered quickly (though I did later discovered I already 3 spare ones in my cupboard!).”
We're delighted to hear you had a positive experience with our customer support team, and we're glad your issue was resolved! It happens to the best of us with those spare toothbrush heads. 😄 If you ever need anything else or have questions, feel free to get in touch. Thank you for your support! 🦷🚀
“I like the Toothpaste for Rebuilding but it is now only available in a pack with two other toothpaste varieties I cannot use ( If we must buy a trio why not a single variety pack please”
“Purchased some floss which was fine and some interdent type brushes with bamboo handles. Supposed to be 0.7 mm but much thinner than the Teepee or other equivalents so not much use . Toothpaste is ok but wouldn’t buy again. Electric tooth brush is great, their best product.,”
Thanks so much for your review Tim. We appreciate your input regarding the floss and interdental brushes. We'll certainly consider your observations for product improvement. We're glad to hear you're enjoying the electric toothbrush, it's great to know it's your favorite among our products. Your insights help us enhance our offerings.
“Find the products easy to use all the family now own the electric toothbrushes and I recently purchased the water flosser as did my oldest daughter . I’m now giving the teeth whitening strips a go as saw the results from other users”
Thank you Tracey for your lovely review! It's great to hear you find the products easy to use and that your whole family is now using the electric toothbrushes. We're pleased you recently purchased the water flosser and that you are now giving the teeth whitening strips a go. It's great to hear the results from other users are positive! Thank you again!
“Been using my Spotlight rose gold toothbrush for a couple of years now.Much lighter to hold than my old toothbrush sonic diamond clean.Have purchased several replacement heads over the years.Only criticism I have is would like brush to have had a warning bleep when running down instead of cutting dead half way through using other wise does the job.”
Thank you so much Deborah for taking the time to leave us this lovely review - we are thrilled to hear that you love our sonic toothbrush. We will take on board your feedback regarding the warning beep - the battery light on the sonic toothbrush should flash when the battery is low to indicate that it is nearly dead and would need charging.
Hi Robert, thank you for taking the time to leave us a review. I have looked into your order status and can see that the parcel reached Spain on the 26/08 and will be out for delivery over the next couple of days. If you encounter any issues with the delivery of your order please reach out to our customer service team who will assist you.
“I read lots of reviews before purchasing and so has high expectations. I regret believing the hype. The sleek design and long battery life are the only positives. But they are window dressing for what is a poor product - it’s basically a manual toothbrush that vibrates. My teeth feel cleaner when I use my old 10 year old electric toothbrush. A real shame.”
Thank you for leaving a review and we are sorry to hear that you have not been impressed with our sonic toothbrush. Please reach out to our customer service team who will be happy to assist you with any advise or support you need in using this product.
Thank you Pauline for taking the time to leave us this lovely review - we are thrilled to hear that our products are the only ones your family will use.
Hi Jon, thank you for leaving a review and we are sorry to hear that the product is not performing as it used to. Please reach out to our customer service team who will resolve this issue for you.
Hi Suzanne, thank you so much for taking the time to leave us this review. We are very sorry to see that the facial roller has broke after just 2 uses. Please reach out to our customer service team and they will look after you regarding this issue.
Thank you Graham for taking the time to leave us a review. We are happy to hear that you are enjoying the sonic toothbrush so far and we will take on board your feedback regarding the power button.
“WOW! These strips are amazing! I only used it for 2 days but can see a massive difference. I have a sensitive teeth but these strips don't trigger it, can't feel any pain, neither have white spots after removing them which I did in the past when used Crest strips.
Also, they stay on teeth extremely well, they don't slip or move (which was my issue with other brands), I can hardly peel them off after an hour. I highly recommend them! Not used better strips than these.”
Thank you so much for taking the time to leave us this lovely review. We are delighted to hear that our teeth whitening strips are the best you have used. Our teeth whitening strips were designed with sensitive teeth and gums in mind so they will not cause any pain or sensitivity. We are thrilled that you are noticing a massive difference after just two days.
Thank you so much Jacqulyn for leaving us this lovely 5 star review. We are thrilled to hear that you always receive an excellent service from our company.
