Thank you for your lovely review Christine! We're delighted to hear that you are enjoying our new whitening toothpaste and are happy with your purchase!
“I like my toothbrush have done from the start but as for the price of the replacement heads they are very expensive and then having to add the overpriced delivery as well is to much nearly £30 quid for free heads is a joke as far as I am concerned too much profit not enough about customer's as allways with all companies profit first.”
Thank you for your feedback Trevor, we're really glad to hear you’ve been enjoying your Sonic.
We regret that you found the replacement brush heads to be expensive - as a company we are always looking at ways to reduce prices for our customers and we regularly place this product on sale via our website and we always encourage customers to sign up to our mailing list to stay updated on the latest offers.
“Very pleased with my purchase. Did a bit of research prior to buying, to find it has one of the most powerful settings on the market.
Really like the simplicity of the four lights/vibrations so you know how long to spend on each quarter of the mouth.”
“Just feels good and that it is actually cleaning. Have only used two of the settings, gentle and whitening. Stays charged for good length of time. The booster paste is really nice and definitely makes your mouth feel fresher. Not used long enough to see if teeth have been whitened. Overall, an excellent product.”
“To be honest I am disappointed- I have been using it for nearly two weeks and there is no difference in the colour of my teeth! I will continue using it and hopefully with time my teeth will get whiter 🤞”
Thanks for sharing your feedback Mary! I am sorry to hear that you have had no progress since you starting your whitening journey. Could you please reach out to our customer service team at info@spotlightoralcare.com and one of our colleagues would be happy to provide with some tips.
Thanks for sharing your feedback Marc! We are sorry to hear you have purchased the incorrect replacement heads. Please reach out to our customer service team at info@spotlightoralcare.com and one of our team members would be happy to help!
“Only 2 weeks using the spotlight range including toothbrush, toothpaste. accelerator gel & whitening strips. Really impressed with the results already.”
“Very happy with my Sonic Electric toothbrush. It replaced my other one which
wasn’t working any more.
The customer care team were extremely
efficient and helpful to me.
I would definitely recommend buying from Spotlight and would do so again. Thank you”
Thank you so much for your lovely feedback! We're delighted to hear you're happy with your Sonic Electric Toothbrush and that our customer care team was able to help you efficiently. Your recommendation means the world to us, and we're so glad to have you as a valued customer. We look forward to welcoming you back again in the future!
“This toothbrush is brilliant. My review is about the refill brush heads. I’ve had at least 12 new heads and each time they end up disintegrating in my mouth. The break is exactly the same place and although I have returned them and had them replaced the same thing happens. Please get the quality control right. It’s unit nice having a mouth full of bristles. It can’t be just me.”
“My son is really pleased with how easy it is to use his electric toothbrush and the change to his oral hygiene.
I have just bought a second electric toothbrush for my daughter.”
“This is a great company I had an issue with my toothbrush and it was resolved very quickly with amazing customer service. I would happily recommend this company”
“The tooth brush is very light and simple to use. I have noticed a distinct improvement in the cleanliness of my teeth since using this device. It is also useful in that it completely stops after the recommended time.”
“Excellent product and excellent service. Would highly recommend Spotlight to anyone as its standards and customer care service is unbeatable. Would never consider using any other product or company after using Spotlight as they will be impossible to beat.”
Thank you so much Tracey for taking the time to leave us this kind review. We are very grateful that you would recommend our brand to everyone and that you find our standards and customer care unbeatable. We are very grateful for your support and your custom.
Thank you Julia for this lovely review. We are very happy to hear that you love your new sonic toothbrush. We agree that the toothbrush is gentle on the teeth and gums but effective in removing stains and plaque from the teeth.
Thank you Clara for taking the time to leave us a review. We are very sorry to see the delay regarding the delivery of your parcel. We have looked into the tracking and can see that it has been updated today May 12th and will be out for delivery shortly. We look forward to delivering your order to you soon and regret any inconvenience caused as a result of the delay.
“The toothbrush is great apart from me managing to keep turning it off because I catch the on/off whilst manipulating the brush in my mouth. 4 Stars.
0 stars for mouthwash and whitening toothpaste. The hydrogen peroxide content is, I presume, quickly giving me sores in the sides of my lips. Tried not using it, the sores cleared. Used it again and I had the same nasty problem. FYI I did wash my face to remove any residue but that didn’t help. I’ve now got 4 unusable mouthwash and toothpaste! Not good at all. Only the toothbrush was worth it’s price.”
We appreciate your feedback Jana! We are very sorry that you have had this experience with the mouth wash and this is definitely not the type of experience we would like for you to have. Please reach out to our customer service team at info@spotlightoralcare.com and one our members would be happy to assist.
