“The toothbrush works as expected, it has only been a couple of days but it is nice.
Unfortunately, even after buying it in the EU store, I have seen that the connection base has the UK plug so I had to buy an adaptor to be able to charge it. It is not a big thing but it is a bit annoying.”
Thanks for sharing your feedback Antonio. We appreciate hearing your thoughts. We'll take note of this and consider it for future improvements. If you have any other suggestions or concerns, feel free to let us know. We're here to listen and make things better!
Thank you so much for your lovely review Eunan! We are absolutely delighted to hear that our Customer Service team were helpful! We appreciate your support and custom - thank you!
Hi there! Thank you for taking the time to leave us this review, we will be sure to pass your feedback on to our product development team and rest assured, if you ever need help please don't hesitate to reach out to our CS team any time! To remove the brush head off your Sonic Toothbrush you need to hold the head and pull straight up with a little strength as the head is fitted tight to stop it moving while vibrating. You do not need to twist the toothbrush head to remove it, it should come off by pulling straight up however sometimes it may be the case that there is a build up of toothpaste between the brush head and body. We advise soaking the sonic in warm water and cleaning around the attachment area to remove the build up and it should be easier to remove as a result x
“I am really pleased with my new toothbrush. My teeth feel much cleaner having switched from my old toothbrush. I flossed after brushing and noticeably less nastiness came out than before. The usb charger is much better than the two pin plug I had before. The toothbrush is easier to keep clean as it doesnt have any silly holes in the brush head. Great that it came with three heads and a carry case. Really pleased, thanks.”
Thank you for your amazing review Jamie-Leigh! We are so happy to hear you are pleased with your new Sonic Toothbrush and we will be sure to pass on your feedback to our product development team. Thank you for your feedback, your support and custom means the world to us! x
Thank you so much Susan for your review. We really appreciate your feedback and are honoured you are a loyal and returning customer. We appreciate your continued trust in Spotlight Oral Care and know your teeth will benefit from the use of our products. Thank you for your kind words!
“This is my 2nd Spotlight Oral Care toothbrush so you will understand I have liked my experience with the first one. There was good value to be had in the pride version as well so I felt I would ensure I had a spare ready to use when my original one wears out.”
Thank you for your kind review and feedback Patrick! We are thrilled to hear you are enjoying your new Sonic Toothbrush! Your support and custom mean the world to us. Thank you! Wishing you a lovely day x
“I’ve bought the water flosser and received the toothbrush as a gift and I can honestly say they are the best oral health care products I’ve ever bought so far, we also purchased the whitening gel and it seems to be working great. I love the water flosser”
Hi Daniel, thank you so much for taking the time to leave us this fantastic feedback! We are absolutely thrilled to hear you are happy with your new Water Flosser and Whitening Gel - it means the world to us! Thank you for your support, don't hesitate to reach out any time!
Thank you so much for your kind review! We are thrilled to hear you are happy with our new serum and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
“I have the toothpaste, whitening powder, whitening strips and toothbrush. I find the toothbrush great, as it is still good to use when not charged.
I don't think the whitening powder does anything for my teeth. The toothpaste and strips seem to whiten my teeth initially but never to the extent I've seen of other's teeth online.
People may have different experience though as I'm sure the product reacts differently to everyone.”
Hi there, thank you for taking the time to leave us a review. We are very sorry to hear this, whitening is an active process and does vary in results from person to person depending on starting point, condition of teeth and lifestyle factors. Our whitening Strips contain the highest permissible amount of active whitening ingredients. Hydrogen peroxide is clinically proven to whiten teeth. Whitening products are only effective on natural enamel so teeth with a lot of dentin showing through may whiten at a lesser rate. Teeth Whitening does vary from person to person due to lifestyle factors or even genetics - thin enamel will not whiten at the same rate as those with thicker enamel.
We would be more than happy to chat and advise if you'd like to pop us a quick message, we'd love to hear about your experience and see what we can advise for you! 💕 Thank you so much for your feedback and support, please don't hesitate to reach out any time!
Thank you Alec for your kind review and feedback! We are thrilled to hear you are enjoying your new Sonic Toothbrush and we hope you continue to love it! Your support and custom mean the world to us. Thank you!
Thank you so much for your kind review Ann Marie! We are thrilled to hear you are happy with our service and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
Thank you for your kind review and feedback Gerald! We are thrilled to hear your granddaughter is enjoying her new Sonic Toothbrush! Your support and custom mean the world to us. Thank you! Wishing you a lovely day!
“As it's my 1st time using an electric tooth brush, I'm staying with the sensitive settings for the present. I only started using the brush, tooth paste etc since Monday so I'd prefer to get more used to everything
for a few more weeks before id write an honest assessment of everything.”
Thank you so much for your kind review Mary! We are thrilled to hear you are happy with our service and quick delivery. Thank you for your custom and support, we hope you love the products! 😊
Hi Anne, thank you for taking the time to leave us a review. We are very sorry to hear this, if you’re looking to whiten your teeth up a shade, we recommend using a course of whitening strips and you could then use the gel daily as a top-up or for getting rid of daily stains from tea, coffee, red wine or any dark coloured foods such as curries, chocolate or anything tomato-based. Our whitening strips would contain more hydrogen peroxide than our whitening gel and would be a great first step! x
Thank you so much for your kind review Stephanie! We are thrilled to hear that you are seeing results with our whitening toothpaste and that you are happy with the results! Thank you for your support and custom x
“Love it! I haven't had an electric toothbrush in a while, but this is great!
I am just using the normal clean setting and I can see and feel cleaner brighter teeth already. The timings make it supper easy to use. I am very pleased”
Thank you for your kind review and feedback! We are thrilled to hear you are enjoying your new Sonic Toothbrush! Your support and custom mean the world to us. Thank you! Wishing you a lovely day x
“The toothbrush was purchased for my 5 year old who is autistic also non verbal he's not a fan of brushing his teeth even with a manual so I thought he'd like the sensation of the toothbrush been he's has an oral fixation unfortunately he still doesn't like it I'm hoping it grows on him.”
Thank you Susan for your kind review and feedback! We are happy to hear you are pleased with our toothbrush for your son! We know how hard it can be to get kids to get into brushing daily and it can take some time. Your support and custom mean the world to us. Thank you, any questions you have please don't hesitate to reach out any time!
Hi Mark, thank you for taking the time to leave us this feedback. We are very sorry to hear you have yet to receive your order, this is not our normal standard. Our Customer Service team have popped you an email now to sort this out ASAP. Anything you need, please do let us know. We hope you have a lovely day!
