“VENDORS AVOID AT ALL COSTS!
I wish I'd looked on Trust Pilot before agreeing to the 6 months try before you buy with UK Bride as it is all a big con. They target small businesses with this offer as a way to boost business but there is no way of getting out of it before the end of the 'opt out' period, then after no communication at all from them you receive a bill for £2k+. Despite using their contact form on their website to try to stop the subscription before the 'opt out' date there is no record of that on their system. There is nothing on their website to 'opt out' the FAQs are vague and again it's not clear how to 'opt out' or even downgrade. They take days to reply to emails requesting information or do not reply at all. When you do get someone to reply their emails are threatening and are clearly pre written like they have this issue a lot. The information they give you in response to your arguments is copy and pasted text from parts of the website that are buried in submenus. After a lot of backward and forwards over payment I asked for the stop code so this doesn’t happen again. I was told I had to apply for one and got given a link to their website, which goes to buried page - why this isn’t available in the first place I don’t know?
Since joining we’ve had over 100 requests but nothing has converted into business. This is then when their communication changes to like you’re at primary school and again you get a pre written reply that says they don’t guarantee business etc and that their customer service team is on hand to help get ROI on leads generate. But no one ever contacts you direct to offer assistance like your led to believe when you sign up. I have only ever had one reply from a lead I sent information to say thank you for the information – the rest totally ghosted.
At the moment I am stuck in contract and can’t see a way out without legal fees we can’t afford as a small business. I am going to test their theory about the Customer Service team and see if it makes any difference to converting ROI. I have applied for the stop code and have kept records so if they demand payment next year I have evidence. I wish I have print screen when I send the original request to cancel.
This company should be ashamed of the way they do business. Avoid at all costs!”
“Almost got conned by this lot. Lost the "fee" £30+vat, but thanks to this site, and the mentioned Facebook group didn't loose anything else.
Worth noting that the address of the business isn't actually this one here, and its really the one used by their equally dodgy looking magazine publishing side (Elm Grange Studios). You can see all their staff and the director himself here: https://www.pridemagazines.co.uk/lincolnshire/about also found every other bit of detail on this fella looking around the web and looking at old filing documents. He even owns the company that cuts the grass in the private gated estate where he lives...”
“Avoid the 6 month free trial at UKBride at all costs and join the Facebook group that consists of other wedding venues that have also been conned. Thank goodness for this group, it’s called ‘wedding industry Inequalities’ they’re extremely helpful and supportive.”
“BEWARE - UKBride are a predatory and untrustworthy company.
They will hound you to sign up contractually for a '6 month free trial'. If you don't cancel it you will potentially be billed £2000+ and threatened immediately and aggressively with legal action if you do not pay.
Furthermore they do not render a valid service. We have received over 100 'enquiries' through their platform and have not had a single response. When submitting our own test enquiry via their platform it doesn't come through to our inbox. It is my opinion that their leads are at best worthless, at worst entirely fake.
We are one of many businesses to have been caught out by them. If you are reading this because you are thinking of signing up - AVOID AT ALL COSTS. If you are reading this because you are in the same position as us do not worry. Search for the group 'Wedding Industry Inequities' on Facebook and get in touch with Steve Shields there. He has dealt with over 300 businesses also being preyed on my UKBride and is a friendly and helpful resource.”
“Don't accept the free trial, not unless you want to pay £2300 after 6 months !!!!
Rubbish customer service!!!
Please, be careful! They are only after your money, nothing else!”
“Scam, avoid at all costs. They Offred a free trial and then don't tell you its up even though they said they would and make you pay. They say you have had bookings and we haven't. I am now going to take this to trading standards”
“Planning our wedding had been put off by the daunting scale of it and the price!! However ukbride has made everything possible for us. Finding us venues within our price range, which we are lined up to view ( so excited ) and giving us so many ideas for our big day! All in one place so we don’t forget a thing!”
“I had no idea what to do going into this wedding planning lark. This site really helped me keep organised and see what I needed. Gave me good ideas and feedback. Now I have the wedding of my dreams to looking forward too!! So thank you so much UKBride.
I live in Australia but I’m English and wedding will be in England near my home town so this site really helped me in so many ways. Thank you”
“BEWARE = AN ABSOLUTE SCAM WEBSITE & SHAMBLES OF A COMPANY -
AN ABSOLUTE SCAM WEBSITE = TOTALLY DISHONEST COMPANY WHO WRITE FAKE ENQUIRIES & FAKE REVIEWS FROM FAKE CUSTOMERS WHICH ARE IDENTICLE FAKE ENQUIRIES = WAS PROMISED A 6 MONTH FREE TRIAL .
AFTER 4 MONTHS I SAW THAT THESE ARE NOT GENUINE ENQUIRIES & REQUESTED OVER 5 TIMES TO CANCEL FREE TRIAL AND LEFT NUMBEROUS MESSAGES WITHOUT ANY RESPONSE. NO DECENCY / BASIC MANNERS AND PROFESSIONALISM TO CALL BACK .I CALLED & SPOKE WITH MANDY & EMAILED TO CONFIRM CANCELATION MY FREE SUSCRIPTION 2 MONTHS AGO.
I KEEP GETTING EMAILS THAT MY ADVERT WILL AUTO RENEW SO I CALLED UP AGAIN TO ASK WHATS GOING ON ... I MADE IT VERY CLEAR THAT I DONT WANT NOTHING TO DO WITH UK BRIDE VERBALLY & BY EMAIL 2 MONTHS AGO ..
I NOW SPOKE TO CLOE & PAUL ROBINSON - MARSH WHO SAID QUITE BLUNTLY THAT I AM 5 DAYS OVER THE AGREED 6 MONTH TRIAL & THAT I AM NOW "" STALE MATE "" . AND ALSO SAID THAT I CANNOT CANCEL NOW & THE CONTRACT IS AUTO RENEWED & I CANNOT CANCEL UNLESS IF I DONT PAY THE YEARS SUSCRIPTION UPFRONT OF £1999 PLUS VAT THEN THEY WILL GO DOWN THE LEGAL ROUTE .THIS IS AN ABSOLUTE RIP OFF & SHAMBLES OF A COMPANY .
STAY WELL CLEAR & BEWARE OF THIS SCAM COMPANY AND ANY ONE WANTING TO ADVERTISE WITH THIS BOGUS COMPANY THEN CONTACT ME BEFORE YOU DO AND I SHALL CONFIRM ALL OF THE ABOVE IS TRUE & I HAVE ALL THE CONVERSATIONS RECORDED AS PROOF . BRING ON THE LEGAL CHALLENGE UK BRIDE & I LOOK FORWARD TO SEEING YOU IN COURT .
I HAVE REPORTED THIS SCAM COMPANY TO TRADING STANDARDS & WATCHDOG AND I URGE EVERYONE TO STAY WELL CLEAR OF UKBRIDE AS THEY ARE NOT GENUINE .
Javed Iqbal
Events Consultant
The Mayfair Venue
0203 583 5520
07897 257 436
1078 - 1082 High Road
Chadwell Heath
Essex
RM6 4BD”
“Terrible company, providing fake leads and trapping small business in deceptive contracts that are almost impossible to get out of.
Their many fake 5 star reviews (reviews.io have got rid, Trustpilot have not as yet) are from website browsers who are asked for a 5 star review to win a honeymoon.
The true customers are the small companies and venues, not the browsing brides on the website.”
“AVOID AT ALL COSTS. UK Bride are a scam company and make their money from suppliers by using a subscription trap. They pressure businesses into signing up for their free 6 month trial, but they don’t explain how difficult/impossible they make it to end the contract, meaning that when the 6 month trial is over, they sting you with a £2000 bill and bully/scare/threaten you into paying for another year of their services, which are entirely useless. The “leads” they provide are plentiful, but of a very low quality. Despite responding to every single enquiry received, we did not receive a single response from anyone and certainly did not gain a single booking via UKBride during the 6 month campaign. Overall, they are immoral, dishonest and deceptive company. Directors should be ashamed of themselves.”
“Just like so many other reviews of UKBride, my advice is to AVOID ANY DEAL offered by them. They are a completely dishonest firm, who specialise in trapping small businesses in very expensive contracts, that are of no benefit.”
“Absolutely appalling sales tactics and treats their suppliers terribly.
If you are a wedding Venue please take my advice and never sign up to a free trial or for a yearly advertising contract - it will be a waste of time and money and they will try to trap you into contract you do jot want and threaten you with legal action if you challenge it- instead of working with suppliers and making sure they are happy they just extract your money and move on to the next unsuspecting venue.”
“Dishonest and aggressive
You don't have to look far to see that UKBride have left a trail of unhappy suppliers with their Free Trial.
I'm yet another seriously unhappy person who was duped into signing up, believing that they were a reputable business - i now know that this is not the case. Please just hang up is they call you - its not worth the world of stress and hassle.”
“WARNING TO ADVERTISERS
We wish we had read all the reviews before advertising with UKBride.
They contacted us and we set up a free six month trial.
We have had very few contacts from the advert and as others have said we believe the contacts we had to be fake. At the end of the trial they auto renewed and sent us an invoice for £2500 after the auto renewal and to pay within 7 days. Now they are threatening us with court action.
Please do not sign up. We need to boycott this unscrupulous company so they change their ways of doing business.”
“AVOID AT ALL COSTS. UK Bride are a scam company and make their money from suppliers by using a subscription trap. They pressure businesses into signing up for their free 6 month trial, but they don’t explain how difficult/impossible they make it to end the contract, meaning that when the 6 month trial is over, they sting you with a £2000 bill and bully/scare/threaten you into paying for another year of their services, which are entirely useless. The “leads” they provide are plentiful, but of a very low quality. Despite responding to every single enquiry received, we did not receive a single response from anyone and certainly did not gain a single booking via UKBride during the 6 month campaign. Overall, they are immoral, dishonest and deceptive company. Directors should be ashamed, even more so after what has been a very difficult time for the wedding industry.”
