UKinsuranceNET Reviews

Name: UKinsuranceNET
Rating: 4.72

4.7 Rating 3,901 Reviews

97 %

of reviewers recommend UKinsuranceNET

Company Reviews

Questions

Metrics

4.7

Based on 3,901 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01325346384

Email:

matthew.hall@ukinsurancenet.com

Location:

13, Falcon Court, Stockton-on-Tees
TS18 3TU

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UKinsuranceNET 1 star review on 10th March 2025

Hellen

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service and good quote roy twickenham .”

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Posted 6 years ago

“The sales part of the Insurance certainly seems very good. Importantly documents arrived safely and as far as I can totally compliant to the Insurance rules. Whilst the cost I thought was quite high I really don't mind paying for a good efficient service. Luckily I havn't had to mount a claim so far which is of course the real test of a good policy and service.”

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Posted 6 years ago

“I was very pleased with the service I received from UKinsurancenet as apart from a fast and efficient service they dealt with an additional query regarding my policy very promptly. They contacted the insurer and advised me regarding the additional documentation I needed to obtain from my tenant ensuring that my landlords policy remained valid and that there were no potential surprises in the future should I have needed to claim.”

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Posted 6 years ago

“I looked on line at the market as what I needed was quite specific. Subsequent phone call explained my options. Very helpful lady on the phone. Easy to set up and confirmation emails and documents.”

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Posted 6 years ago

“Excellent customer service and professional courtesy”

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Posted 6 years ago

“The renewal process was simple and straightforward.”

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Posted 6 years ago

“Always reply to queries promptly.”

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Posted 7 years ago

“Its good, however a little confusing. I received one email asking me to renew, with a note at the bottom saying if you pay by direct debit you do not need to do anything. But then I received the more emails over the week and just as I was about to call I received this email saying thank you for your purchase.”

Helpful Report

Posted 7 years ago

Hi Miss Hickman, I was very sorry to hear you found the process of renewing your policy a little confusing. As you say renewing is usually automatic (unless you inform us otherwise) and despite this being the case I can appreciate some confusion creeping in after we have sent you the initial invite 30 days before the renewal is actually due. The follow up e mail you refer to is sent 10 days prior to the renewal date and this is to double check that you “The Customer” are happy to go ahead and renew your policy. However, we take on board what you have said and we will review the documentation to see if this can be made clearer. I would like to thank you for renewing your policy with us and for another year, and we look forward to a continued relationship. We take great pride in customers renewing their policies and it may surprise you to know that over 90% of customers renew their policy. In conclusion, may I thank you for your business. Steve Bradley Managing Director

Posted 6 years ago

“Always informative and answer queries well.”

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Posted 7 years ago

“A clear process, with clear and understandable documentation”

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Posted 7 years ago

“easy to read information”

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Posted 7 years ago

“UKinsuranceNET works hard to make sure the policy premium I pay is competitive. I also value the way they contact me and remind me before the policy needs renewal. They take the hassle out of insurance and make the process as painless as possible.”

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Posted 7 years ago

“Easy to renew. Not claimed so can't comment on this process but all I have dealt with have been helpful.”

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Posted 7 years ago

“Simple online service”

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Posted 7 years ago

“Competative prices and cover with great easy to use Service.”

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Posted 7 years ago

“I am very pleased with UKInsuranceNET as they are very communicative and always have me prepared for the renewal date. They are easy to talk with and extremely helpful with all issues.”

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Posted 7 years ago

“All transacted with minimum fuss.”

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Posted 7 years ago

“Great service. Competitive prices. Good reminder system to ensure I stay covered. Friendly staff. Great!”

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Posted 7 years ago

“competitive quote with the cover I needed”

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Posted 7 years ago

“Great service. Easy to renew policy, easy to deal with. Pleasurable experience once again.”

Helpful Report

Posted 7 years ago

UKinsuranceNET is rated 4.7 based on 3,901 reviews