Ultimo Electronics Limited Reviews

Name: Ultimo Electronics Limited
Address: Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk, Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk, Norwich
Rating: 3.08

3.1 Rating 120 Reviews

53 %

of reviewers recommend Ultimo Electronics Limited

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Phone:

01508500242

Email:

info@ultimoelectronics.co.uk

Location:

Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk,
Ultimo Electronics LimitedUnit B Vulcan Road North NorwichNR6 6AQNorfolk
Norwich
NR6 6AQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“terrible company, sent wrong item and then very poor customer service trying to get a refund”

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Posted 3 years ago

“Very very bad supplier lie after lie please stay away. I ordered a phone for my daughter last week and not delivered after the 5th working day as promised. I have been told stories after stories very bad customer service stay away. I made a mistake l should have read the review before ordering. The gave me Royal mail tracking number and l checked on Royal mail tracking no progress since last Friday. Please please stay away if l could give a 0 l certainly would have.”

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Posted 3 years ago

“I ordered an iPhone 6s silver from ultimo electronics & it took 3 weeks for delivery, then they sent me the wrong colour, rose gold instead, then after 2 weeks the phone goes dead & they are refusing to refund me . THIS COMPANY IS A JOKE & A BUNCH OF CONS. DONT ORDER FROM THEM.”

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Posted 4 years ago

“Slow response to emails. They took money 6 days ago, still no contact so cancelled my order. Still waiting for confirmation of refund and order cancellation. Terrible service.”

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Posted 4 years ago

“Have had a terrible experience with this company, would give zero stars if I could. Returned my recently purchased IPhone 7 for the second time as fault had not been fixed. 7 weeks later, despite many phonecalls and emails, still no replacement phone or refund. Have lost over £100, gutted, STAY AWAY from this company!”

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Posted 4 years ago

“I purchased a mobile phone from this company 3 weeks ago via wowcher . Still no phone , no money back , no answer on their phone number . I'm absolutely gutted . Terrible service all round . They are currently being investigated by British trading standards and watchdog .”

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Posted 4 years ago

“Stay clear they sell knock off parts into secondhand phones. I had phone for over a week then things started to go wrong. Had phone looked at by phone fixing company as this is my business phone and did not want a week without it. They looked inside and said the parts used were damaged and cheaply put together. The battery had ballooned out and wasn't charging right. Stay away cheap phones but you get cheap parts and a company who don't care as they may lose a customers, but another mug is always ready to take their place.”

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Posted 4 years ago

“DO NOT USE THIS COMPANY VERY POOR SERVICE Ordered a device on next day delivery as had a broken handset, took 6 days to arrive, they send the wrong phone that was scratched and in shocking condition and not the device that was ordered. Refused to send the correct device on a swap on delivery so wanted me to be without a phone again for another 6 days, refused to pick up the wrong phone wanted me to return at a cost to me. The MD Josh refused to take my phone calls and kept passing me back to Rob DO NOT WASTE YOUR MONEY”

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Posted 4 years ago

“Got an iPhone with scratches looked bad shape.”

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Posted 5 years ago

Ultimo Electronics Limited is rated 3.1 based on 120 reviews