Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Ultius for over 7 years now and have never been unsatisfied, great staff and great writers! Thank you Lizzy for always helping when needed!”

Helpful Report

Thank you so much for taking the time to post your feedback. We appreciate your loyalty, recommendation, and shout out to Lizzy! She's a valuable member of our Client Success Team because of her dedication to our clients. :)

“Ultius has greatly improved my life in so many ways! They write GREAT essays and I've never had any issues! Awesome concept and great writers! Lizzy has been great help!”

Helpful Report

Thank you very much for posting your feedback! We're so glad that you've never experienced any issues with our online platform. We have always maintained clients deserve 24/7 support, and we appreciate your shout out to Lizzy, one of our Client Success Specialists. :)

“Thanks Lizzy Z. for making my Ultius experience so awesome! Will definitely use Ultius again!”

Helpful Report

Thank you for the 5-star rating! We're very happy you took the time to offer your feedback and share your positive experience with Lizzy. We look forward to assisting you in the near future.

“Ultius is an awesome service. Been using it for a year now. Shout out to Lizzy Z. for being so awesome. Thanks Ultius!”

Helpful Report

Thank you very much for the 5-star feedback! We are grateful for your loyalty and appreciate your shout out to Lizzy, one of our outstanding Client Success Specialists.

“Everything was great and on time”

Helpful Report

Thank you so much for the 5-star rating! :)

“this writer met all requirements to what i needed for an example in a paper and on time.”

Helpful Report

Thank you so much for the 5-star rating and your recommendation!

“Excellent service and great customer service”

Helpful Report

Thank you so much for your recommendation and five star rating. We're very happy you took the time to offer your feedback and share your experiences with our customer service team. =)

“I have had multiple issues with them over the past few months and I am almost a weekly customer.”

Helpful Report

Thank you so much for taking the time to post your feedback. If it's okay, we'd like to get more information from you so our Client Success Manager can help resolve any issues. Please email support@ultius.com at your earliest convenience. We've also sent a private reply if you prefer to discuss your more recent experiences here. We look forward to hearing from you! :)

“Overall I have been extremely satisfied, I have only had one instance which was frustrating but the outcome was positive”

Helpful Report

Thank you so much for posting your feedback! We're glad to hear that we delivered a positive outcome, but we are so sorry for any frustration. If you'd like to discuss your situation with our Client Success Manager, please email support@ultius.com so she can assist. :)

“Sara was very considerate, courteous and knowledgeable. I had a positive experience with her.”

Helpful Report

Thank you for taking the time to share your positive experience with our Client Success Specialist Sara!

“Hello Lizzy, I have been a customer for more than a year now and I'm very happy with the company's service. Keep up the great work!”

Helpful Report

Thank you for the 5-star rating and recommendation! Our Client Success Specialist Lizzy thanks you too for the feedback. :)

“love this place”

Helpful Report

Thank you! We're so glad that we've met all your expectations. :)

“Great service, quick responses! Delia very helpful in answering all my questions”

Helpful Report

Thank you so much for leaving your feedback regarding our platform and your experience with our Client Success Specialist Delia! We really appreciate your recommendation!

“Exceptional timely service every time. I highly recommend these writers.”

Helpful Report

Thank you very much for responding to our survey. We appreciate your recommendation and your compliment for our platform's freelance writers!

“Excellent resource for help with research projects. Always responsive and work is done on time.”

Helpful Report

Thank you for your feedback! We really appreciate your compliments and recommendation. :)

“writer didnt write based on readings i provided”

Helpful Report

Tian, thank you for providing your feedback. We've reviewed your order, and we are sincerely sorry for that. We noticed you requested 0 sources in the order form, so perhaps the writer misunderstood. Please check our private message. We provided a special discount code for the inconvenience. If there is anything else you wish to discuss, please contact support@ultius.com, and a Client Success Specialist will get you in touch with our Client Success Manager.

“ULTIUS HAS HELPED ME SO MUCH!! LIZZY HAS BEEN SUPER HELPFUL IN MY EXPERIENCE!”

Helpful Report

Tara, thank you very much for sharing your feedback regarding our platform and our Client Success Specialist Lizzy. We really appreciate the 5-star rating too! :)

“Thank God for Ultius and Liz.”

Helpful Report

Catia, thank you so much! We really appreciate your compliment regarding our Platform and your experience with our Client Success Specialist Lizzy!

“Ulitus is a lifesaver! I would recommend their services to everone. Thanks Alicia!”

Helpful Report

Thank you very much for responding to our survey! We really appreciate your kind words. Thanks for the shout out to our Client Success Specialist Alicia as well. :)

“Delia was a great help throughout all the troubles I've had with Ultius as my order was not picked up and i never got a refund as there was a system issue on the refund department side. I do not appreciate this as I am a student and my funds are stuck. I was told that it should be sorted out within the next few days.”

Helpful Report

Thank you for taking the time to post your feedback. We're so glad to hear that Delia was able to assist with all your needs regarding your order. Your refund was processed on July 11. Please note that it takes financial institutions up to 10 business days to post refunds. Business days do not include weekends or holidays. Hope this helps! Thanks again for your honest feedback.

Ultius is rated 4.9 based on 1,338 reviews