Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ultius is amazing. They get things professionally and on time. I would recommend using them. Lizzy from customer service was also very great and amazing.”

Helpful Report

Thank you for your recommendation! We believe in earning our clients' trust by providing professional assistance and delivering orders on time. Alongside that, we feel it's important to offer tremendous support as well! We're so glad you were satisfied with Lizzy's assistance. She is definitely an amazing asset to our Client Success Department! Thanks again. :)

“I find this service to be very helpful and the staff is fantastic! They are always friendly and Lizzy is great.”

Helpful Report

Thank you very much for your five-star rating and feedback! Our clients' happiness is very important to us, so we do all that we can to ensure they receive quality content and tremendous support. We are delighted to hear Lizzy met all your expectations. She is a star! Thanks again. :)

“Ultius is an amazing organization. I was in a tough place and unable to work this project. This company was able to provide me an incredible mentor who was thorough in research and also provided great insight on a topic that I was quite familiar with. The professionalism and promptness of the team really exuberates academic excellence.”

Helpful Report

Thank you so much for your wonderful feedback. We are so glad to hear that you found a mentor in your freelance writer. We are comforted to know that our platform was there for you through your tough time. Always know that Ultius is on your side. Thanks again! :)

“Shauna was very helpful in assisting me with my issue. She was very professional and thorough.”

Helpful Report

Thank you so much for taking the time to leave your feedback! Shauna is a valued member of our Client Success Department because of her friendly nature and professionalism. We're very glad she was able to assist you!

“This is the best service EVER for working parents!! They are quick and detailed!!”

Helpful Report

Thank you very much for your 5-star rating! Our clients' experiences are very important to us, and we are always seeking ways in which to enrich such experiences. We're so happy to hear that we were able to help you out in a pinch! :)

“Not the greatest paper I’ve had written, and will not use that writer again. Paper was incredibly generic and instructions were not followed, even after requesting a revision.”

Helpful Report

Thank you for your feedback. We are sincerely sorry if your order did not meet your expectations. There are times that writers may not work. When that happens, we encourage clients to block certain writers and add their favorites to their list. All of this can be done in the client dashboard, and we are glad you found that feature helpful. We hope to work with you again, so if you need further assistance or would like to discuss your order in more detail, please contact our 24/7 support team. Thank you again for taking the time to leave a review.

“Great experience. The writer exceeded my expectations and I have submitted a new project with them for my business. Customer service is extremely responsive. The work they do is original, I ran the project through 4 different plagiarism checkers and they came back with less than papers I've written myself. Highly recommend working with this company and their writers.”

Helpful Report

Hi AV! Thank you so much for taking the time to leave your feedback. Ultius is focused on our clients' best interests, so we are so glad to hear that you were pleased with your order. Let us know if you need anything by contacting our world class support team. You'll find our contact information on our homepage. Thanks again for the 5-star rating!

“Lizzy assisted me promptly and efficiently!”

Helpful Report

Thank you for your feedback! Lizzy goes above and beyond when assisting clients, so she's a valued member of our Client Success Department. We're so glad she provided prompt and efficient service! Thank again. :)

“Awesome! I love it!”

Helpful Report

Thank you for your 5-star rating! We love our clients too! :)

“I had a great experience with Ultius. My writer was very proficient and expedient. I am extremely grateful for the help that Ultius provides. Thank you.”

Helpful Report

Thank you for your feedback and recommendation! We are on a mission to conveniently deliver high-quality content and offer tremendous client support. It is awesome to hear that we were able to dazzle you! Thanks again. :)

“I have been using ultius for about 2 years now they are amazing!”

Helpful Report

Hi Lulu! It's so nice to hear from one of our long time clients. Gaining our clients' trust is very important to us, so we are happy to hear that we have met all of your expectations! Thanks so much for taking the time to leave your feedback. :)

“I love Ultius!! The quality and accuracy of work, their ability to meet goals and deadlines and the communication between the writer, customer service and the client is superb!!”

Helpful Report

Hi Mariela! Thank you so much for your feedback! We are driven by the desire to give our clients the very best. We're so glad to hear that we've met all your expectations. We look forward to working with you again! :)

“Great company. Very prompt with service and extremely professional. I will highly recommend this company to others.”

Helpful Report

Thank you very much for your 5-star rating. We really appreciate your recommendation and look forward to working with you again in the future! :)

“I had been using this website for long time and it has been outstanding”

Helpful Report

Hello and thank you for your feedback! We love to hear from our long time clients because that helps us track how we've been doing. We are very happy to hear that we have continued to meet your expectations! :)

“Some of the writers are not good enough. they are not chatting just finished the work. most of the time, I got the pass, but there is a few you know”

Helpful Report

Hi Maggie! Thank you for taking the time to leave your feedback. We're so sorry if you experienced less than perfect service when working with some writers. Did you know you can request writers? :) Our requested writer feature is a writer type option on the order form that allows you to choose a specific writer for your order, for a small fee, rather than having the Ultius system assign you a writer. This can be a writer you have worked with in the past or one recommended to you by a friend!

“154309. Very Helpful.”

Helpful Report

Hi Velma! Thank you so much for your 5-star rating. We're so glad to hear that we were able to help you out! :) Have you heard about our Heart and Home giveaway? We're giving away approximately $500 dollars worth of prizes! If you would like to enter, visit the following link: https://bit.ly/2UkeVFI Thanks again for your feedback!

“Great experience. Quick turnaround and a high-quality product!”

Helpful Report

Hi Kevin! Thank you so much for taking the time to leave your feedback! Our clients mean the world to us, so we are very happy to hear that you had a great experience using our platform! Just so you know, we have a giveaway! It lasts until February 28. Go to https://bit.ly/2UkeVFI to enter. Thanks again for your feedback!

“Great so far”

Helpful Report

Hello and thank you very much for your five-star rating! Our 24/7 Client Success team is standing by in the event you need anything. :)

“Awesome experience and very friendly staff lizzy”

Helpful Report

Hello and thank your for your 5-star rating! Lizzy is a valued member of our support team because she works with a smile and loves to go above and beyond. We're so glad she was able to assist you! :)

“Ultius is great resource even when you’re on a time crunch!”

Helpful Report

Hello and thank you for your feedback! The very nature of our platform is to offer assistance when life gets too busy. We're pleased to know that we were able to assist! Thanks again. :)

Ultius is rated 4.9 based on 1,338 reviews