Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Ultius for about the past 3 years for various classes and projects. Overall quality is good and the prices are very competitive. You may encounter some writers who like to use a lot of filler words to meet the length requirement and there have been some instances of APA formatting errors. If you use them, try to give them as much lead time as you can. Be as descriptive as possible as to what you want in your paper. Upload as many samples and rubrics as you can so that they have a good idea as to the direction that your paper should be written. If you find a good writer, try to request them in the future so that you get the same quality and met deadline as before.”

Helpful Report

Hi Edward. Thank you so much for your detailed feedback. It will definitely help readers when it comes to selecting a writer type on our order page. Once clients come into contact with a freelance writer that meets all of their needs, we highly encourage clients to use our requested writer feature for continuity. Also, thank you for providing your tips when it comes to how to best use the order form!

“I'm always impressed with the quality of Ultius' final products. Thanks Lizzy!”

Helpful Report

Thank you very much for your 5-star rating and recommendation. Lizzy, one of our Client Success Specialists, also appreciates the shout-out!

“Recently, I had a positive experience with the writers completing the papers on time and providing quality work.”

Helpful Report

Thank you very much for posting about your experiences with the freelance writers. Quality and timely assistance are very important to us, so we appreciate your feedback!

“All the Client specialists are awesome, pleasant and will go to any length to assist you with your questions. I'm very happy with my work”

Helpful Report

Thank you very much for the 5-star rating and providing your feedback for our Client Success Team. They appreciate the compliment! We look forward to assisting you again in the near future.

“This site helps with stressful deadlines and I really enjoy being a part.”

Helpful Report

Thank you so much for responding to our survey. We're so glad to hear that our platform has been able to assist in your time of need!

“Lizzy is the best...!!! Totally helpful and with a extremely pleasant personality. Thank you Lizzy”

Helpful Report

Thank you so much for your 5-star rating and recommendation! We agree that Lizzy, one of our Client Success Specialists, is a gem. We're thankful to have her in the Client Success Department. :)

“awesome writers with good writing skills. Lizzy”

Helpful Report

Thanks so much for the 5-star rating and recommendation. We hold high standards when it comes to recruiting freelance writers, so it's awesome to hear that they have met your expectations!

“The first paper was good for a freshmen undergraduate student. The revision I asked for a senior-level undergrad college student, however, never arrived during the 6 hours I had before the deadline . Therefore, I will give your service quality 4 stars out of 5. (I hope you have not charged me for it.)”

Helpful Report

Thank you so much for your feedback! We are sincerely sorry if your expedited revision was not completed by your deadline. It looks like it was delivered in roughly 24 hours, so we asked our Refund Department to partially refund the difference. If you have any questions regarding your refund, please email refunds@ultius.com. Thanks again!

Thank you for taking the time to leave your feedback. If you did not receive your expedited revision on time, please email refunds@ultius.com at your earliest convenience. We want to make it right!

“Amazing writing done in a short time span. I got the grade I wanted and was stress free during the waiting period due to awesome communication. Thanks Lizzy”

Helpful Report

Anthony, thanks so much for your 5-star rating and recommendation. We really appreciate you taking the time to offer your feedback regarding our Client Success Specialist Lizzy as well!

“A great help to my time and sanity. Very happy with the services”

Helpful Report

Thank you so much for taking the time to leave your feedback and recommend our platform!

“Horrible paper - Horrible outcome!”

Helpful Report

Thanks for taking the time to leave your feedback. Unfortunately, the order number you supplied is not in our system. Please double check your order ID and email it to support@ultius.com. We would love the opportunity to make things right!

“I had difficulties with my papa wing correct. It was taken care of immediately. Very professional and stand behind their work.”

Helpful Report

Thank you so much for taking the time to leave your feedback and recommend our platform!

“Thanks Sara for your assistance in getting my tutor arranged. My grades have improved.”

Helpful Report

Thank you so much for your recommendation and five star rating. We're very happy you took the time to offer your feedback and share your positive experience with Sara. =)

“Customer Service is awesome! Couldnt ask for for a better CS than Ultius.”

Helpful Report

Thank you so much for posting your feedback regarding your experiences with our customer service team! :)

“I was having issues applying my discount code. Alicia, an online representative was quick to answer and guide me through my issues. In addition, she was able to answer my questions to add to my order for detailed instructions. I'm a very satisified customer”

Helpful Report

Thank you so much for your recommendation and five star rating. We're very happy you took the time to offer your feedback and share your positive experience with Alicia. =)

“The service was very good and I got my paper within 12 hrs. I love it”

Helpful Report

Thank you very much for the 5-star feedback! We appreciate the recommendation too. :)

“The writers here are amazing!! They help edit my paper and gave me direction in reaching my goal! I work full time and have children. School is a priority but sometimes my writing skills aren't the best and this website helped me with my paper and improve on writing!”

Helpful Report

Thanks so much for the 5-star rating! It sounds like you lead a very busy life, so we are so happy to hear that our platform has been able to assist. :)

“Excellent response time, friendly and helpful team members, especially Alicia J! I'm looking forward to trying to find a writer to help us reach our goals! Call anytime at 432-301-1483. thx!”

Helpful Report

Hi Damon. Thank you for responding to our survey. We appreciate the shout out to Alicia! She's one of our most dedicated Client Success Specialists. If you ever need anything, just give us a call. :)

“Lizzy was helpful in explaining the details of the program”

Helpful Report

Thank you so much for the five star rating. We're very happy to hear that you had a positive experience while interacting with Lizzy, one of our amazing Client Success Specialists.

“Awesome service and paper. The writer meets the needs of the customer. A- grade no errors. Thanks”

Helpful Report

Thank you so much for taking the time to leave your feedback and recommend our platform!

Ultius is rated 4.9 based on 1,338 reviews