Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have Sara who is the best chatting helper.”

Helpful Report

Hello and thank you for your 5-star rating! Sara constantly amazes us too! She's quick, but she never sacrifices quality. She is definitely a star! Thank you for letting us know your thoughts! :)

“I highly recommend it! I use it frequently and the writing quality is unparalleled. Customer service is just as great!”

Helpful Report

Hi Desiree! Thank you for your 5-star rating! We do everything we can to ensure our clients only connect with exceptional freelance writers, so we really appreciate your loyalty and recommendation. Thanks again! :)

“Ok company to get your paper started. Ive purchased in the masters and doctoral level and they both came out just ok. I had to get a couple of free revisions due to the content of the introduction and conclusion not making any sense. I think they are overpriced for what they are offering. I will be searching for another company.”

Helpful Report

Hello and thank you for your feedback. We are very sorry to hear a couple of orders did not meet your expectations. We've reviewed your order history and would love to hear back so we can get more information. Our clients' feedback is the best tool to help us improve. Our 24/7 client success team is standing by! We look forward to hearing from you.

“Ultius has been wonderful in helping me through school. I am so excited to be working with you guys!”

Helpful Report

Hello and thank you for your 5-star rating! We really appreciate your loyalty and look forward to assisting you in the future. Thanks again! :)

“DELIA was very helpful and supportive. Thanks”

Helpful Report

Hello and thank you for your 5-star rating! Delia is a star! We really appreciate you letting us know. :)

“The absolute best writers, on time, providing excellent customer service. Delia, continues to impress with each interaction providing an informative and friendly environment. Highly recommended.”

Helpful Report

Hello and thank you for your 5-star rating! We really appreciate your recommendation and letting us know that Delia continually provides outstanding customer service. We are very selective when it comes to bringing freelance writers into our pool, so we're so happy to hear your compliment too! Thanks again! :)

“It was good. Lizzy helped me to get what I needed. thanks”

Helpful Report

Hello and thank you for your 5-star rating! We appreciate you letting us know that Lizzy provided excellent customer service. If you ever need anything, our Client Success Team is there for you! Thanks again. :)

“Lizzy was awesome! She was very informative and provided the correct information for me. Thank you Lizzy!”

Helpful Report

Hello and thank you for your 5-star rating! We're so happy to hear that Lizzy provided outstanding customer support. She is definitely a star! Thanks again for letting us know. :)

“My assignment was supposed to be done 2 days ago. I contacted Ultius, and Lizzy did an awesome job to help me with arranging a new writer and made sure it will be done the next day. Thank you Ultius, and especially Lizzy for helping me! Lizzy is the best!”

Helpful Report

Hi Agnieszka! Thank you so much for your 5-star rating! We agree Lizzy is the best! We're so glad to hear that she was able to turn your Ultius experience into a positive event. Thank you!

“Good but needs more improvement”

Helpful Report

Hello and thank you for your 5-star rating! We really value our clients' opinions so we were wondering if you could contact our 24/7 support team with any additional feedback. This way, we can use your feedback to make any changes for improvement. We look forward to hearing from you! :)

“Brittany J had a great customer service. She went above and beyond to solve my problem and circle back with me. Great customer service, Having people like her make people to come back again for more projects.”

Helpful Report

Hi Rahimaz! Thank you very much for your 5-star review. Our Client Success Department strives to provide the very best in customer service, so we are very glad to hear Brittany was there for you! Thanks again. :)

“it is the best site for help, always attentive and professional”

Helpful Report

Hi Knarik! Thank you very much for your 5-star rating. We are deeply committed to our clients' satisfaction because we appreciate you! Thanks so much. :)

“Alicia J is always very helpful and responsive. I always get an answer with her.”

Helpful Report

Hello and thank you for your 5-star rating! We're so glad to hear that Alicia provided you with outstanding customer support. She's totally committed to our clients! Thank you. :)

“Lizzie was very professional and provided outstanding support.”

Helpful Report

Hello and thank you for your 5-star rating! We really appreciate you taking the time to leave your feedback for Lizzy. She is completely dedicated to providing outstanding support for our clients. It's awesome to hear that you agree! :)

“I had to good experience talking as, I am sure she tried really well to get my order revised.”

Helpful Report

Hello and thank you for your five star rating! We're so glad to hear one of our Client Success Specialists did their best to assist. If you need anything, please don't hesitate to let us know. Thank you so much. :)

“Sara was very helpful went out of her way to help Solve multiple problems to ensure I could get a great prodcut”

Helpful Report

Hi Chris! Thank you so much for your 5-star rating! Sara is a valued employee because she goes out of her way when helping clients. We're pleased to see you feel the same! Thank you again. :)

“Really great”

Helpful Report

Hello and thank you for your 5-star rating! We appreciate the compliment!

“Great customer service.”

Helpful Report

Hello and thank you for your 5-star rating! We really appreciate it! :)

“Great customer service overall. Would definitely use again.”

Helpful Report

Hi William! Thank you for your 5-star rating! Our main objectives are to connect clients with experienced freelance writers and to offer tremendous client support. Thank you very much for recognizing our Client Success Specialists! We look forward to working with you in the near future.

“Make experience with Ultius has been great thus far. The writers are quick to respond to any questions and follow the instructions given perfectly to ensure that you get a good grade.”

Helpful Report

Hello and thank you for your 5=star rating! We're so happy to hear that your Ultius experience has been pleasant. It's important that we connect our clients with talented writers across the United States, so thank you for letting us know you appreciate your writers!

Ultius is rated 4.9 based on 1,338 reviews