Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delia is a wonderful employee. Great company, You people are always striving to do an excellent job and that’s the magic formula. It’s not rocket science. I strongly suggest you keep doing what your doing and you will continue to grow your revenue. It works perfect for someone like myself because I’m so busy. I am very picky though and require high quality work product and so far it’s been great , minor revisions from time to time. Thanks and keep up the good work.”

Helpful Report

Thank you for taking the time to deliver such positive feedback on your experience with Delia! She's a valuable asset to our company. We believe our platform should keep it simple and always be on our clients' side. Thanks so much for your recognition!

“i was concerned a little , but then i started talking to delia and I told her about an issue that im having and i had no doubt she will do her job perfectly. it took her few hours to locate the problem and that is more than reasonable because my problem was due to transaction mistake. thanks to everyone at this website but especially delia as she was very helpful.”

Helpful Report

Hi Salah! Thank you for taking the time to deliver such positive feedback on your experience with Delia! She is always willing to go above and beyond. Thanks for recognizing that! :)

“Good writing service in general, however, some writers need to be walked throughout every step, instruction, and detail, otherwise, they will do low quality work.”

Helpful Report

Thank you very much for your feedback! Have you created a list of your favorite writers yet? We found clients enjoy working with the same writer time and time again because it offers peace of mind. Please consider adding this feature when placing a future order. If you do, let our support team know how it went! Thanks again. :)

“My experience with ultius has been as much negative as positive, there are good writers as well horrible writers, it all depends on who is picking up the order.”

Helpful Report

Thank you very much for your feedback. We understand clients may find they only want to work with certain writers. That is why we have exclusive features designed to help clients create a favorites list, block unwanted writers, and request them with ease. We call this feature bundle requested writer and it's a favorite among our customers. If you haven't already, give it a try! :)

“Moast reliable writing service out there”

Helpful Report

Hi Jonatha! Thank you so much for your 5-star rating and your recommendation. We look forward to working with you again in the near future!

“Great customer service, does everything to make it right”

Helpful Report

Hi Jiff. Thank you very much for providing your positive feedback regarding our support team! All of our client success specialists are completely dedicated to resolving any issues clients may have. Thanks again!

“My experience with Ultius has been really good. They are fast professional and very helpful when you have questions. I would recommend others use this service.”

Helpful Report

Thank you for your 5-star rating and recommendation! We look forward to assisting you in the near future.

“Generally a good experience. However, I was recently left in a lurch when an order was not fulfilled by the deadline.”

Helpful Report

Thank you very much for your honest feedback. We are sincerely sorry to hear that one of your orders was not fulfilled. Just so you know, we are actively recruiting new freelance writers so all orders are claimed and delivered. We apologize for any inconvenience.

“The best site ever! never had an issue and very reliable. The writers are also very nice and understanding if you want to change things or edit something that was written. Amazing fast service!”

Helpful Report

Thank you very much for your feedback! It's important that we know how we are doing, so we really appreciate your time! Thanks again. :)

“This service has been a tremendous help to me. The customer support is excellent. They are 5 star rating”

Helpful Report

Thank you very much for your 5-star rating! We are very proud of our 24/7 support team, so it's awesome to hear such positive feedback. Thank you again!

“I selected the wrong due date and decided to contact the live chat for help. Sara R. made the process very easy and stress free to fix the mistake. Nothing but great experiences from this site.”

Helpful Report

Hi Christine. Thank you for your glowing assessment of Sara! Sara is a valuable member of our support team because of her willingness to go above and beyond for our clients. We hope to work with you again in the near future!

“Great job, on time no issues. Would use again”

Helpful Report

Thank you very much for your positive feedback! We appreciate your business and look forward to working with you again. :)

“Lizzy was very helpful and very responsive to my questions.”

Helpful Report

Hi Lewis. Thank you for taking the time to deliver such wonderful feedback regarding your experience with Lizzy! Lizzy has been a part of Ultius for quite some time and she consistently delivers outstanding customer support. We're very happy to hear of your positive experience!

“Great writing service!”

Helpful Report

Thank you for your 5-star rating! We really appreciate your feedback and your recommendation. :)

“I had a great experience with the writers at Ultius! The papers were great and they stayed in contact with me. This is the only place I will use from now on!”

Helpful Report

Thank you very much for taking the time to leave your feedback. We're so glad to hear that your writers were responsive and met your expectations! Thanks so much for choosing Ultius! We look forward to assisting you in the near future.

“We had a rocky start, but you guys are my go to now for assignments.”

Helpful Report

Thank you very much for your valuable feedback. We're so glad you gave us another opportunity to gain your business. :)

“very very good”

Helpful Report

Hi Mia! Thank you so much for your five-star rating! We really appreciate it. :)

“I love Ultius!! I can trust them to deliver excellent service; both from the writers and customer support!! The writers follow my instructions with minimal contact. Superb service!”

Helpful Report

Hi Mariela! Thank you so much for the kind words and your recommendation. We owe all of our success to our clients! We wouldn't be anything without your support. :)

“Wonderful service!!!! This is the hope for my college!”

Helpful Report

Hi Lexi! Thank you very much for your five-star rating and recommendation. We really appreciate the time you took in offering your feedback. We can't wait to work with you again in the near future!

“Nice atitude”

Helpful Report

Thank you for taking the time to leave your feedback! We promise we will keep a positive attitude. :)

Ultius is rated 4.9 based on 1,338 reviews