Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Metrics

Info

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job. Two 👍🏻s up!”

Helpful Report

Thank you for taking the time to leave your feedback! We truly appreciate your 5-star rating. :)

“Great communication and listened to what I needed.”

Helpful Report

Thank you for taking the time to leave your feedback! We truly appreciate your 5-star rating. :)

“One of the best service providers ever!! They are so accommodating :)”

Helpful Report

Thank you so much for your 5-star rating and recommendation! You can always count on Ultius to help you out in your time of need. :)

“Delia was very helpful and she is very professional and she is a people person also she help me throughout my order and I was very satisfied with how she help me.”

Helpful Report

Thank you for your glowing assessment of Delia! Delia is a valuable member of our support team because of her willingness to go above and beyond for our clients. We hope to work with you again in the near future!

“The Best writer ever will only be found with Ultius.”

Helpful Report

Thank you for taking the time to deliver such positive feedback on your experience with our freelance writers!

“Outstanding experience... To be honest, I was extremely nervous about the process. However, the customer service was outstanding and my writer was fantastic. I will definitely be back and highly recommend those who are on the fence.”

Helpful Report

Thank you very much for your feedback! It's important that we know how we are doing, so we really appreciate your time! Thanks again. :)

“I’ve used a bunch of sites like this, Ultius is by far my favorite. The customer service is fast and excellent. Delia was super helpful with my questions about my order.”

Helpful Report

Thank you for taking the time to deliver such positive feedback and on your experience with Delia! She is always willing to go above and beyond. Thanks for recognizing that! :)

“great services. Projects are on time. Great writers and customer support.”

Helpful Report

Thank you for your 5-star rating and recommendation! We look forward to working with you in the near future. =)

“Great service! Never had an issue. Life saver.”

Helpful Report

Thank you very much for your feedback! It's important that we know how we are doing, so we really appreciate your time! Thanks again. :)

“I am now on my second order with Ultius, working with the same writer. I wish I would have found Ultius before I wasted hundreds of dollars with 2 other sites. Ultius and my writer have raised my grade from a C- to a B-, and I expect it to go higher after my last assignment. I have complete confidence in my writer, and will definitely be back.”

Helpful Report

Thank you for taking the time to deliver your feedback regarding your writer. We're so glad he or she met your expectations!

“My writer is nothing short of amazing. I love this program and the open ended conversations I am able to have with this writer. He/she has been super helpful and receptive to all of my feedback. Our discussions are concise and I appreciate the extra help.”

Helpful Report

Thank you so much for your 5-star rating! We are very selective when it comes to adding American freelance writers to our pool and it seems our efforts are paying off! Thank you for your enthusiasm. :)

“Writer had a few grammatical errors and never followed instructions. To top it, they had the audacity to try charging me $20 when I attempted requesting that the project be reviewed and redone per instruction provided. Not sure I'd use them again.”

Helpful Report

We wanted to drop in and say we appreciate your feedback regarding our Revision Policy. We do charge a small fee when revisions are needed before 3 days because we often have to open up the order so new writers can claim it. Since the writers are freelance, we can't hold them to a schedule. We are actively working on making adjustments to our Revision Policy in the event a writer misunderstands the instructions and a client needs the revision sooner than later. We are sincerely sorry for any inconvenience this may have caused.

“My experience has been amazing.”

Helpful Report

Thank you for your 5-star rating and recommendation! We look forward to working with you in the near future. =)

“Ultius has been nothing short of an incredible experience. Each writer and customer service rep that I've had the pleasure of dealing with has been such a great help and has certainly eased my anxiety when a deadline is fast approaching. The editing services provided by this organization are second to none. Being in a graduate level program, it's reassuring knowing that I can count on credible writers and dedicated individuals who take their work seriously. Thank you Ultius!”

Helpful Report

Hi Christine! We wanted to check in and say we are thankful for your business. We look forwarding to assisting you again in the future. :)

“Order was due 4/10 but found out today that i needed the assignment today by 1:00 pm. Although i didn’t get by 1, they rushed the review to receive by this evening. I uploaded for school so hopefully late but today i will be ok. Helped me get as soon as they could and appreciate it.”

Helpful Report

We wanted to drop in and say thank you for your 5-star rating and recommendation! :)

“Ultius is always extremely helpful”

Helpful Report

Thank you for taking the time to leave your feedback! We truly appreciate your 5-star rating. :)

“The papers have always been professional!”

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Thank you so much for your feedback! =)

Thank you so much for your feedback!

“First time i have ever had a problem with your service. last 2 things i had done i got 60% on because half the it was wrong.”

Helpful Report

Hello and thank you for your feedback. We apologize if the writer did not completely follow the instructions. Just know, we do offer one complimentary revision, so we encourage our clients to review their orders carefully. If you have any questions regarding our Revision Policy, please feel free to contact us at support@ultius.com. Thank you.

“Ultius has a great customer service. Lizzy was very helpful.”

Helpful Report

Thank you for taking the time to deliver such positive feedback on your experience and Lizzy's helpfulness! She is truly dedicated to giving our clients amazing customer service!

“First time using this service and it was great. Will definitely use the service again or recommend it to friends. Lizzy, in customer service, was wonderful answering all my questions.”

Helpful Report

Hi Linda. Thank you for your 5-star rating and recommendation! We look forward to working with you in the near future. =)

Ultius is rated 4.9 based on 1,338 reviews